Suffolk Auto Exchange

Category:	Auto Repair Shop
Address:	1214 Portsmouth Blvd, Suffolk, VA 23434, USA
Phone:	+1 757-539-9368
Rating:	3.5
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–3PM Closed

Location

Photos 18

Reviews 8

Daniel Hoover

They sell a coupon book that is basically a scam. DO NOT BUY THEIR COUPON BOOK! ...or at least dont tell them you are using it until after they have performed work on your vehicle. When you show up to use the coupon book, they make some bogus excuse to turn you away. I went in first thing in the morning on two separate occasions for a simple oil change, and was told they were too busy to fit me in that day, and not to leave my vehicle there overnight because it could be stolen. They sure didnt look busy to me, and it usually only takes me about 30 minutes from start to finish to perform an oil change on my car (and I am not a professional). Also, their hours are atrocious for anybody who actually works for a living. Will not be returning to this so called business. Reported to the BBB and regional Consumer Protection Office.

Denise Sykes

Never buy a car from Suffolk Auto Exchange not unless you to be harass by them on a regular. The girl that works their by the name of Tameka will call and then after she call and you make payment arrangement she is calling you on a regular basic like every other day to make sure that you are coming in to make your payment. Then on top of that she calling and say that if you dont make your payment by 2:00 your car will be up for repo. Dont she know people works during that time of day....Im not sure if it and auto dealership or a daycare every time I go in their it about 4-6 kids in their if not running around they in a crib. COME ON PEOPLE CAN WE WORK TOGETHER PLEASE...

Russell Signs

Purchased vehicle from them late Spring of 2015. Great vehicle and price! My daughter got into an accident at the beginning of this year and we brought it back to Suffolk Auto Exchange for major repair. It took about 2 weeks and at a very reasonable price. The car looked and pretty much drove as it did before. I few glitches here and there, but considering what the vehicle has been through..TWICE...Suffolk Auto Exchange took care of me better than expected. Frame alignment, almost the entire front end repaired or replaced, and paint job. Their auto-body shop definitely gets my thumbs up.

Racq S

Ive been here before for new tires and a car inspection and they are decent people. They never seem to have time to do an inspection, I called and have gone down there several times and they are booked. I guess thats good for their business but its hard for a customer to get in so I had to go somewhere else this year. My only complaint is that when they did my tires, they messed with my thermostat and it broke off my car and now my thermostat in my car doesnt work and they didnt offer to fix it or anything and that really bothers me.

Ashlee West

Worst company ever!!! They said they will call when the car is ready, but they never call and close for the day, closed the following day, and dont open again until Monday at 9 am when people actually work for a living. Kept the car knowing we have kids and a baby who we need to drive around (infant seat in the back seat). Never will take our car there again!

Nicholas Shelton

Best Mechanics Ive ever dealt with. Ill never take my car anywhere but here. They have very fair prices and treat you well. In very thankful for them.

Chris King

Good mechanics and good customer service at suffolk auto exchange center

Mary Rossmann

Great people,good services