|Address:||800 21st St NW, Washington, DC 20052, USA|
|Working:||8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–4PM 12–4PM 12–4PM|
Management at this store are some of the coldest, most heartless people I have ever met. Bought a book for $250 and due to a changed circumstance, needed to return the book. Management refused, citing a policy that I was never warned about nor was listed on any receipt or signage. When I attempted to compromise with the manager, I was immediately shut down and am now out this money. As an unemployed student, this is not an insignificant amount of money, but I was most offended by the callous demeanor of the management, particularly the Store Director, Patrick. Best yet, it seems that he does not have any authority to answer to, so he gets away with treating students this way with no recourse to him. Buy your book literally anywhere else. In this day and age, there are so many places only that you can buy books for a fraction of the cost AND significantly better customer service with managers who will treat you as people, not bank accounts.
Gerardo J Cruz Ortiz
I received conflicting advice on how to return a book for store credit without a receipt. The employee exhibited very unprofessional behavior and poor judgment. I was extremely disappointed by the way I was treated, and will think twice before visiting the GW Bookstore ever again. Gerardo J. Cruz LL.M. Candidate 17 George Washington University Law School
Bookstore didnt bother to tell anyone that textbooks will now only be available online. Left work early and ran across town to get my books and was given this information. No email, no announcement on the website. They also close early and the hours are incredibly inconvenient. Pretty saddened by the quality of this store.
Despite receiving notices from professors months in advance about what books their students will need, the bookstore does not have enough textbooks in stock. The online ordering system is poorly thought out and inefficient.
The on sale items werent a bad deal, but the full price items were very pricey. Wide selection of clothes, gear, school supplies, and books. The line is very long at all hours for the first week or two of the semester.
Not really a huge fan. Buy your textbooks online. You can get them for much cheaper. Just make sure you plan in advance. The bookstore does however have good apparel, and some of it is surprisingly well priced.
For the amount we paid tuition youd think theyd give us a break on the cost of shirts that are $30 and cheaply made.
Open up at 12 PM. We are here for visit. Lots of goodies. We got some. Nice place to visit.
Its expensive of course, but beyond that grateful customer service
The things here are ridiculously experience.
Nice place to buy thing on campus.