Battery Joe & Joe Repair Co - 19th Street

Category:	Electronics Repair Shop
Address:	4411 19th St, Lubbock, TX 79407, USA
Phone:	+1 806-687-7668
Site:	batteryjoe.com
Rating:	4.1
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–6PM Closed

Location

Photos 50

Reviews 24

Taylor Pamplin

Wouldnt recommend. Took my iPhone 5 here to get the lock button replaced, which they did just fine, but afterward my phone was really messed up. Now I cant charge phone without it shutting off every minute or two, and the displayed battery percentage never changes. My phone wont stay on long enough to back up, either. Took it back to see what they could do, and they said it was either a software problem or a problem with the motherboard. I didnt change the software in the few hours between getting it fixed and taking it back, so they clearly messed up some of the internal hardware without ever specifically admitting so. Ended up getting the money for the repair back, but I would have never gotten the button fixed if I had known it was going to ruin my phone. The customer service was very friendly, though. They were very nice about getting me my money back, but I wish they wouldnt have avoided talking about how they might have actually made a mistake while repairing my phone, rather than blaming it on the software suddenly changing right after I took it there.

Kara Neuman

I highly recommend this place for anyone needing to have their iPad screen repaired! The staff I dealt with was very nice and informative! They answered all of my questions very courteously and they seemed as if they really cared about what my needs were at the time. The only thing that was somewhat uncomfortable to me was the final price that I paid for my screen repair and a new charger for the iPad just because it was slightly more pricey that what I had originally thought. However, I knew how badly my screen and the tablet were banged up, so the price was not unbearable considering the labor it must have taken to fix it! I really enjoyed my experience with this company and I would definitely return in the future!

Leslie Cranford

MATT!!! Saved all the important information and pics I needed from my old phone. HE IS MY HERO. I went in to buy a new screen for my old LG android, just to retrieve my contacts and photos (as I had already purchased a new phone - Galaxy J3). When the screen came in, it didnt fit. He found a way to rig it so that I could at least access stuff, then figured out ways to send/save all the information I needed. He saved me more than $100 just by putting my pics on an SD card instead of charging me for the new screen (as it didnt fit right). It was a GOOD DAY - Matt spent a lot of time trying to figure out solutions to my problem. I would trust these guys with ANY device or challenge you have.

Tracy Moore

I have never been more dissatisfied with the professionalism of a business. I brought my daughters iPhone 5 here to be fixed and left before I was even able to get that done! The manager at this place is horrible! He was obviously drunk and made several sexual comments to me in my less than 10 minutes in the store before telling my 18 year old daughter she needed to wear less clothes and show off her body! Im horrified mothers DO NOT ALLOW YOUR CHILDREN TO GO IN THIS BUSINESS! That man is a disgusting pig!

Barry Mills

Employees were very courteous and provided prompt service replacing batteries in my watch and cell phone. I was given a 10% discount coupon at the University Ave. store to use at the 19th St. store because they did not have the cell phone battery in stock. I was also told they give discounts to active military and veterans, which I will take advantage of in the future. Nice store, nice folks to deal with.

Jeannine Shackelford

I took my daughters phone in to have the screen replaced and they assured me they had the right screen and then called me over 2 hours later when it was supposed to be ready and and told me that they didnt have the right one after all and then they messed up the phone. DONT USE THIS BATTERY JOE

Bethany Thompson

I needed a watch battery. I gave it to them with my name then left to get groceries at Market Street. Came back and they remembered me, got my watch, registered me and had me out of there in no time. Friendly, quick, thorough service.and reasonably priced. What more could I expect?

Nick Odiase

This place is awesome!! So quick and easy! Preston and Donte tried to charge my battery (it was really, really dead lol), checked its voltage, and replaced in less than 30 minutes! So grateful for these guys! Also the student discount didnt hurt, either! Really great experience here.

Caleb Wigham

Helped out above and beyond what they needed to do. Had to have a part shipped across the country and employees were extremely helpful and patient. Matt is probably the best employee in the world of customer service. Would highly recommend for cell phone repair.

Cary Stevens

Great Place! These guys are very professional and friendly. They did whatever they could to help me out. I had a crazy looking battery that goes in a baby monitor and somehow they were able to find it. Thank you battery joe, you are a life saver!

Libby Cook

Battery Joe saved the day! Came home from out of town to a completely dead car. Jumped it and drove straight to Joes and they had me fixed up in 10 minutes. The staff was friendly and knowledgeable. I would come back again.

Gilbert Esparza

First time in the store at 19th & Quaker in Lubbock,TX. Great service, professional and friendly! Battery Joe is my "go-to" for batteries and other products from now on. I expect to do a lot of referring. Thank you

Kathy Volanty

The salesman had all sorts of excuses why he could not change the battery in my watch. They have changed it before - could not believe I got this double-talk. Will not trade at this store agsin.

A Private User

What a great place! Helpful and friendly staff. They helped me find an inexpensive laptop battery to replace my old one. They even gave me a discount! I will definitely be a returning customer!

Jennifer Uchebo

I really love shopping at Battery Joe!!! They are always very professional and helpful whenever I come to change the batteries for my watches or with anything else I need help with :)

Brian Uline

Great for those hard to find batteries. If you cant find a specialty battery give this place a try. Theyre very knowledgeable and will do what they need to help you out.

Jeff Richardson

Everyone was very helpful and answered every question. My experience was extremely positive!

Qe Terry

The young men that helped my husband and me were very courteous and helpful.

Mike Cabe

Battery Joe has the batteries I need to keep my flash running like it should.

Richard Craig

I would not go to this store, the employees are rude and not very helpful

Israel Iheanacho

Proper service, with a high level of quality work at a descent price.

Robert Nyland

Welcomed to store, felt like really wanted to assist me.