|Address:||5400 Grandview Pkwy, Davenport, FL 33837, USA|
|Working:||10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM|
Hey everyone! Please very careful to shopping at Ashley in Davenport FL, I think that furniture store is to make you happy! Any time you have something new at home, makes the entire house beautiful right! With diferente and positive energy, Im so disappointed, my dream was get my first house, and after years working hard I finally got my first and new house in USA, I decide to shopping all new Furniture, did searches and Ashely at Davenport I went last Saturday 08/26/17, Dan was the selas person, I told him that I need set for entire house 3 and 2/5, first of all the living set with 14 pieces was set up with parte that included 14 pieces right! The dinner set comes with 1 table and 4 chairs right! King set bed and dresser and night stand, quem set the same, I bought $8k furniture huge order, then surprise! The dinner set, come yesterday with only one chair! The order says I bought only one chair!!!! So Im a costumer and I put the order in computer, so the employee did right! Called yesterday to store some guy answer the phone I explaining that others parts was missing like the dresser king set, living room table, etc etc, I was on the phone for 36 min on hold then of curse I have something to do I work executive jets parts that the costumer is so important to me and I can make mistake but my customer never he is always right! Anyways disconnected the phone call, calling back for 7 times no answers the entire store couldnt answer the phone, so Call the Kissimmee store a lady there so polite talked to me minutes later Rebecca MANAGER Davenport calls and said she can give me discounts for the 3 chairs for dinner set for $100 each, can you believed!!! I said I bought the set for entire house, its so easy to understand that the employee makes mistake and I need my 3 chairs I will not pay for the employee mistake! The problem is the money at all the problem is how come they took advantages for a costumer, English is not my first language, but I will not let people doing it with my dream to have my house set up! Even if I have send everything back I will its about trust! If I bay everything SET on the same store is about the trust I dont put orders in computer to sign the huge shopping was about that I TRUST to all my staff was there! VERY CAREFUL!!!!! THE PEOPLE AT STORE, Dan and Rebeca are not good people they take advantage for you!!! Telling me to buy others chairs they robbing me as costumer! I will write it everywhere that people needs to know what they are very unfair with costumer!!! VERY SAD, DISAPPOINTED, CAN EXPLAINED HOW SAD IM!!!!#asheleyfurnituteisdestroyeddreams #asheleyfurnituredavenportmakecostumercrying #ashleyfurniturerebecamanagerdaveporttakescostumerdreamsaway #asheleyfurniturecostumersverycareful
Went there today and picked out a bedroom set and two mattresses and a box spring. Amount aprox $1,800. I apply for their long term credit that is heavily advertised as their grand opening and I get approved for $3,000. Why wasnt I surprised when they show me the bill and its close to the $3,000. So I look the bill over and its "oh wait, that was cheaper wasnt it". Then they slipped in a 5 year protection plan and $150!!!! for delivery. When I asked them to remove these I was lied to and told you had to do delivery and then they suddenly changed the financing to 1 year. When I argued this they tell me if I do long term then I have to pay full price for everything. I walked out empty handed and I wont be back. Place recently opened so wait for more reviews. #bateandswitched #feelscammed Update: Be aware, most of these positive reviews appear FAKE. Ive ran some of them on Review Skeptic and they come back deceptive. Most of the reviewers have only ever reviewed that store and some appear to reside at the store and the constant naming of staff by their full name even is a big RED FLAG.
DO NOT and I repeat DO NOT SHOP THIS LOCATION! IF I COULD GIVE THEM A NEGATIVE 10 I WOULD! THE AMOUNT OF INCOMPETENCY OF THE SALES AND MANAGEMENT THERE IS UNFATHOMABLE. SEVERAL MISTAKES WERE MADE, THEY TRY TO MAX OUT YOUR CREDIT AMOUNT AND WILL DISREGARD PRICING ONLINE TO DO SO. THEY MADE FURNITURE SHOPPING A PURE NIGHTMARE THAT IVE RELIVED FOR THE PAST THREE WEEKS. EVEN THE FINANCING PROCESS WAS REDICULOUSLY CUMBERSOME. IVE MADE COUNTLESS VISITS AND PHONE CALLS AND NOT ONCE HAS MANAGEMENT DONE ANYTHING TO ACCEPT RESPONSIBILY, APOLOGIZE FOR MY EXPERIENCE, NOR EVEN FOLLOW UP TO CONFIRM THAT ISSUES WERE RESOLVED AS EVEN NOW A WEEK AFTER DELIVERY ERRORS PERSIST. BUYER BEWARE, CHECK YOUR RECEIPTS, AND MAKE SURE ALL TERMS AND CONDITIONS ARE EXPLAINED. DONT SHOP TOO LATE AS THEY WILL DO ANYTHING TO RUSH YOU OUT OF THE STORE AND IF YOU HAVE AN ISSUE THEY WILL EVEN GO SO FAR AS TO PRODUCE FAKE AND INCONSISTENT RECEIPTS THAT STILL WONT MATCH YOUR FINAL FINACNING PAPERWORK. THEY ARE FRAUDULANT AND MANAGEMENT DOES NOT CARE.
Excellent Experience. Went to Ashley Home Store in Posner Park to find a new mattress. Was greeted very warmly by Amy. She helped me weigh all my options from all the choices they have to offer. Helped me pick out what I needed without any high pressure of buying. Walked me through all the financing options available to help make this a smooth transaction. Amy also did follow-up calls prior and after delivery to make sure my experience was the best it could possibly be. Amy was also very personable and assisted with anything she could possible. I would recommend buying a new bed or anything from Ashley Home Store in Posner Park. If you go, go see Amy and tell her that Charles recommended her for your great buying experience.
Absolutely beautiful store. The sales staff is so knowledgeable. The store manager Edison and sales manager Yarima are wonderful people. They took the time to go over my order as well as all the furniture I selected. Ashley furniture is by far one of the best retailers to buy furniture from. The quality of furniture is top-of-the-line in comparison to its competitor. I would highly recommend this location and its friendly and knowledgeable staff for all of your furniture needs. They have the largest selection of mattresses Ive ever seen and can even tell you where the pressure points are on your body when you sleep on your current mattress. Definitely a go to if you need a new mattress.
I had a great experience with my sales person Robert (Robo) I made the biggest mistake when I decided financed s small portion of the sales with acceptance now. The representative MJ told me what my balance was and I had 90 days to pay before interest. I was paying on the account until a gut feelings told me to call the store for the balance. The balance in there system was way more than what I was on my contract. I kept getting the runaround, no one returning my calls ask to speak to someone in there corporate office I was told the person has a personal number they will call me. All road blocks. DO NOT FINANCE With ACCEPTANCE NOW you will double what your furniture cost
They lied about our delivery time/date After two weeks waiting for my furnitures I called the store to find out the status of my order. The lady who answered told me about my delivery date and time frame and it was wrong. I asked for the manager because no one notified me even though I gave them two different phone numbers and an email to contact me. The manager never talked to me and told the lady to inform that was a mistake in the system. After all these communications, they " Ashley furniture" did the delivery at the wrong time and date!