Category: | Bicycle Store |
Address: | 720 Cumberland St, Lebanon, PA 17042, USA |
Phone: | +1 717-274-2508 |
Site: | deluxxbikes.com |
Rating: | 5 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 9AM–2PM Closed |
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Jake H
I was in the market to purchase a bike for a while. I spent considerable time reviewing bikes, visiting shops, testing bikes and the like. Each shop obviously had a different business approach, they all showed initial interest in what I wanted, however, Deluxx was the first and only shop to truly ask questions I felt were important to how I intend to ride the bike and then gave me several options based upon what he felt was the correct bike for its intended use. Then the guy took the time to fit me, the only shop I visited to do so, answer numerous questions, explain in detail every question and made sure I felt comfortable on the bike I chose from the line-up he suggested. Proceeding my first visit to Deluxx I stopped at a shop I had never gone to before, just for good measure. The customer service was friendly, which was never an issue, however, just like the other shops I felt rushed or was being vectored towards a specific bike, something I certainly do not like. This prompted me to go back to Deluxx and purchase the bike I chose a couple days prior. I purchased a blue and black Scott Metrix 40 and couldnt be any happier. The fit is great, the ride is great and the bike is sharp. I will be leaving the area for at least a year due to Military training, but when I come back to the Harrisburg area I intend to have all of my maintenance done at Deluxx, as well as purchase a bike for my wife. Good customer service, straight answers and good people to work with.
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marie Groff
The owner was not very welcoming or friendly. Went in with my son to purchase an item for his bike, he slammed it on counter and acted like we were bothering him by being there. I proceeded to ask a question and again got the feeling that I was waiting his time. Is a shame not many bike shops in the area...I will just got our parts on ebay...cheaper too
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Brandon S
Love this place! Owner takes his time and makes sure you are leaving with the perfect sized bike suited for the conditions that you ride in. I am one happy customer and cant wait til the snow melts to try out my new bike! Thank you Deluxx, ill be back!
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Josh M
Great experience at this bike shop. I broke a chain while riding out in Mt. Gretna on my mountain bike and was able to stop in their shop for a quick and accurate fix, very helpful and knowledgeable shop!
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Marc Rathgeber
Great bike shop! He has an excellent selection of QUALITY merchandise, his pricing is fair, and service is unbeatable! I highly recommend stopping in to buy a new bike or have your current one serviced.
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Joe Brownsberger
Rude, arrogant, and belittles potential customers. Spend your money at in gear, in cleona they have better customer service.
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ryan spotts
I think the service suck
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Tracy Hartzell
Best bike shop in town.