Category: | Pet Supply Store |
Address: | 8580 Firestone Blvd, Downey, CA 90241, USA |
Phone: | +1 562-861-2093 |
Site: | stores.petco.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–8PM |
EM
Emmalee Fowler
Crystal is the most amazing groomer. She always treats the groom-ees with respect and listens to the owners regarding what keeps them calm and happy while they are in an unfamiliar place. I am also fond of the people that work in the reptile department as they are incredibly knowledgeable and more than willing to help you find the reptilian critter that Sometimes the cashiers are quite rude, but not all the time. Ive worked retail enough to know that some days just are harder than others. Im also a frequent customer to this location, even though its pretty far out of my way. There are two locations that are closer, but no other location can top this one. They hire well, and the workers seem to stick around, so they must be treated well there as well. The overall feel of the environment is upbeat and positive, and Ive never seen this location in a state of disrepair or with empty shelves. Ill definitely be back!
A
A Private User
I find that this Petco is a little short handed, however the staff that works there is nice and helpful. When I asked a question and the girl went out of her way to make sure I got what I needed. I also find that when one person does not know the answer they will always ask someone who does. The employees seem to be very well trained. I like going to Downey Petco you just need to be patient because they are short handed. The animals always look well cared for and you can tell that the employees all love the the pets there. when I bought a hamster for my Daughter the girl who helped me told me she called him smokey because he looked like smokey the bear. Now if you take the time to give each animal a nickname you know they care about the pets.
JE
Jennifer Nachreiner
This is quite a small Petco ! Its fine if you have a dog or cat. The selection for them seemed great. Even for anything that is either a fish or cold blooded. But if you need something for your small animals pet such as mice, hamsters, rabbits, etc. , FORGET IT !! They have, in total, only enough items to fill one half of one side of the shortest aisle in the store !! I became so citrate ! My little ones are just as important as someone elses dog or cat ! If you have a "small animal" as your best-friend, then go to Pet Smart !! They have way more great stuff for your little one ! Plus, there were roaches in the bathroom ! I left IMMEDIATELY !!
A
A Private User
Attention: freedom fisher... I dont think ur commentin on the correct person the person in Question is a manager Geneva, who is not professional at all... The couple of times that I hav been in at the Downey store I tried to flag her down I was totaly IGNORED by her I followed her no an isle when she bent down CRACK KILLS!! Thank goodness to a wonderful man John who helped me out for my dog needs he made me laugh and forget why I was angry ... Plz Talk to Geveva about her pantsshe is REPRESENTING THAT STORES IMAGE!
AI
AIR T
Went in today looking for a red long haired dauschund and to my disappointment they do not have puppies at this location. However my step son seen a guinea pig he really wanted. I seeked out an employee because I had some questions about what I needed to buy for the guinea pig. The employees name was Michael and he was very helpful and knowledgeable and he also gave me and my girlfriend a 25% discount. I would recommend this petco it is very clean and has friendly employees.
ER
Eric Froberg
In and out for dog food in 5 minutes usually. We had our dogs nails trimmed here. It was good but a little more than youd think. Its cheaper when you bundle services . Still Id go back. Prices on the food seem good.
CR
crisrx77
Prices were too high compared to buying the same frontline at petsmart it was 8 dollars more expensive at petco, and the cashier was not that helpfull and didnt even know how to charge a gift card for a purchase
MO
Momma unicorn tv
Unorganized. Nothing was restocked. Staff was limited. Also i asked for bags to purchase for the supplies I bought and they didnt have any. Staff was arguing amongst each other it looked really unprofessional.
BU
Bu2ful Disaster
Staff is not as friendly or as attentive as the Petco in Lakewood CA but they usually have what I go in intending to buy + its conviently on my way home from work .
YO
Yovela Ruiz
The staff wasnt friendly, they didnt welcome us into the store. They didnt offer us help. It was very clean though. Good sized section of pet supplies.
AN
Anthony Cruz
Friendly staff, they do price matching with select stores.. not Amazon. They have a great return policy on all their products. Pet friendly.
GA
Gabriel Ramos
This is a great place! The cashiers are GREAT! The staff is wonderful! They take care of me and my cat Olivia! :) She loves this place also
FI
First Last
This place has most of what your pet might need. I cant say about customer service since I usually look for what I want and leave.
SH
Shawna Riley
The staff accused me of taking un paid merchandise after making me show them my purse ...schmmm horrible paranoid
ES
Esther Marin
Me atendieron muy bien con mi mascota
DE
Dey Mendez
Nice places to buy you items for your animals well the employee they were very nice to my and help a lot
EL
Elizabeth Bishop
Its got a full service grooming center. The dog and cat food brands are of the, high end, type.
C.
C. Lira
They remodeled & it looks great. Love that I can find quality cat food & not that kitty crack
PO
Porcelain Doll
I like Petco but I love Petsmart they have a better variety for all your animals needs
AU
Augie Romero
Cat food selection is ok. Cashiers are always slow and wont open another register.
LU
Luis Carrillo
You can make appointment day before for your pets...no problem.
AP
April Howland
I was sad that there werent too many things for a guinea pig:(
DA
Daniel Romero8l
Theres not a lot of animals in the store to buy. High priced.
EL
Elva Fuentes
Friendly staff. Great place to get my little critters goodies
MA
Marylou Zepeda
Bad service cashiers are rude they made feel unwelcome.
AL
Alejandra Salas
Muy bien
JE
Jennie Duran
Everything in one place, including pet healthcare.
RO
Rodney bigboy
Smell when you walk in and animal crap on floor
GI
Gilbert Martinez
Awesome, friendly staff and pet friendly. A+
MI
Michael Mackie
doesnt have lightbulbs for our turtle tank
ER
Eric Rocha
Get all your pet food and supplies here
GI
Giovanni Barrios
Lack of Availability of associate help
DI
Di Ann K
Store is nice but parking is horrible
ST
Stephen Guzman
Pet supplys house. Fast and friendly
LI
Lily Munoz
Love their service and attention
NA
Natalie Alvarado
Good place to get animal stuff
M
M Sabir
Has everything need about pets
IT
itschasidy
The animals here are to cute
KE
Kerry S
Hippo the hairless guinea pig
M
m g
Friendly and great service
JE
Jennifah None ya Buiznezz
One of my favourite stores
JO
jo li
Friendly staff here
TR
trapspringer01
Good service
OS
Oscar Ochoa
good
AL
Alfred Flores
Ok