|Address:||11401 Pines Blvd, Pembroke Pines, FL 33026, USA|
|Working:||10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM|
I decided to start coming to this Sephora, since the one in pembroke gardens is filled with moody workers who match you all wrong. Well, SURPRISE! same story here, I asked to get a sample for a foundation and one of the girls had such and attitude. She kept swatching me the whitest foundation ever. Mind you, she didnt even blend it! Then I asked her if they carry Laura Mercier and didnt even give me any eye contact and said no with an attitude. I really dont understand why work there, if thats the attitude youre going to have. I wish I remembered her name. Horrible customer service!!!! Now I know to not ask any of these worthless sephora workers. Just swatch yourself, its the best way to get it done then dealing with moody people who will do their job the wrong way!
Horrible store! I never write reviews but I had to for this one. Ive been there multiple times & each time the employees have been very rude & unhelpful. Id rather shop online so I can avoid getting the dirty looks & rude responses. Theyre really slow at ringing up too... It was a Saturday afternoon & they only had one person on the register while other employees were standing around talking to each other. The manager was rude too, definitely lost my business!
Since this location is small,they dont have a lot of variety or brands.The brands they do have,are always out of stock. The staff is terrible and unwilling to help. I went on a Friday night and they only had 2 girls working.One on register and one on the floor. It was impossible to get any help...like always.
I hate the stupid girls that work there so unprofessional and very racist !!!! I was practically talking to a wall cuz two of the dumb bitches working there were having a conversation about purses and acted like j wasnt there !!! Macys is better !
Everyone has always been really helpful to me, only downside is they dont have a lot of staff, but since its a smaller store I understand, thats just corporate to blame, not the employees. But other than that Ive never had any problems.
I was waiting for over 30 minutes to get attended. When you call about a product theyre absolutely rude and make you feel stupid for asking a simple question... I prefer going to Ulta honestly! Better customer service.
extremely poor service . The workers dont pay attention or care about the customers . Workers are also rude and racist.