|Address:||17020 East 8 Mile Road, Detroit, MI 48205, USA|
|Working:||9AM–7PM 9AM–6PM 9AM–6PM 9AM–7PM 9AM–7PM 10AM–3PM Closed|
Absoultey horrible service... we came in on saturday to test drive a pick up, decided we liked the vehicle, "Signed" a purchase agreement stating they were going to sell us the vehicle at said agreed price and we were going to buy the vehicle for said price.... They said they faxed the info over to our financial institution on Saturday and that was that... we came in Monday mid day to talk to them about the truck, and they informed us the truck had already been sold... We received no phone call stating stating they were going to sell the truck or give us a chance to go to the bank and put a cash deposit down... Absolute BS sales move... no respect for us and our interest in the purchase.. Will never be going back and would never recommend this used car lot to anyone...
The experience was wonderful. After having a horrible experience at another dealership I was skeptical about going here. To my surprise the customer service was great, Dontez, the Rep who helped me, was very attentive and reassuring throughout the entire process. The only thing that was a downer was the time spent in the office. It took quite a while to get the deal with the finance company(due to lack of sufficient credit history) and to get my paperwork signed, but the end result was well worth it. I gave a small down payment and a vehicle trade in and I left with a 2014 Chevy with low miles and a great warranty! I love supporting black businesses and receiving excellent customer service and Big Three Auto Sales got the job done! I will be buying with them again!
A Private User
I love big 3! I purchased a 2001 ford focus from them back in 2007. I have never had any major issues with it and any minor ones where just do to the age of the vehicle. The salesman, Rapheal was friendly and easy to work with, and he gave my father and I a great deal. I live in Lansing and have decided to buy my next vehicle (2007 chevy equinox) from them as well. They have been very helpful in making the process easy considering that I live long distance. They worked out a great deal with me on the new car as well. I would recommend big 3 to anyone looking for great service, a reliable vehicle and a good deal!
I bought a car from them that was garbage this car has had mechanical problems ever since I bought it from them and I bought it from them about four or five months ago and have been having problem after problem theyre 30 thousand mile warranty is also garbage because it covers only certain parts of the car in the parts that usually go bad out of ones that are not covered do not buy a car from up there they will be the worst mistake you have ever made....and it will b the biggest mistake u will ever make
A Private User
I bought my vehicle from here and they were great. No schemes or gimmicks. They provide excellent customer service before and after the sales. If you are looking for a vehicle this is the place to go. They have a program call the "everybody rides" program and its exactly what it is. You have income you have a ride. Go ask for Ms. Johnson shes an excellent sales person who really cares about getting u in the right vehicle. The atmosphere is great and I would recommend you to go here and let them help you
Very respectful and theres also no problems with my car after i purchased it like other dealerships i been too especially Auto Outlet on W.Eightmile in Detroit rude especially the fat 1 rude and sneaky looking also smoke cigarettes inside the office how ghetto My experience at Big 3 Auto was wonderful And i see why their well known and its right "everyone drives" It might be a few hours but if you have everything you need their gonna work with you not against you!! Everyone have a blessed summer
I LOVE this place, they always treat ME well. My salesman, Rolfeal, is Thee Best, he always comes through, every car that I have bought from him has been a gem and a pleasure to own and drive...so far, I have bought at least six cars from him and counting, in fact, I am here today looking for number seven. The service is fantastic and so is the staff, I am a customer for LIFE! Thanks Big Three Auto, One Totally Satisfied Customer!
Let me start by saying that I Love Big Three Auto!! I just purchased my 2nd vehicle from them and they make the experience effortless!! My salesman is Rofeal and he is very professional and knowledgeable! He makes sure that you are satisfied and out in a timely manner! I recommend this family owned car lot to anyone looking for a realiable vehicle!! Not only are they realiable but they look good too!!
I purchased a 2010 Toyota Camry recently and it broke after 2 months.When I took the car to shop, transmission has gone bad and needed replacement!! these guys are rip off.. As per mechanic they swapped the parts before the car was sold.Beware off purchasing a used car from these guys..
The staff was extremely nice. They will work with whatever you have. I love my car. The service there make u want to buy a car from them . They are not like those dealership that will sell you anything just to get your money . They will take good care of you. Im extremely happy
A Private User
JOE, my son is search for a vehicle that suit his income without all of the schemes,run-a-rounds,ripoffs and nonsences that comes with "sales commissions"....please negotiate a fair deal so that we may have a continuing relationship,thanks much,... MR. JOE NATHAN SR.
This was the worst car buying experience in 25 years. I mean the absolute worst. Make this place your absolute last resort. I went here first because someone whom i thought was a friend worked there. No real friend would have let me set foot in the place.
Im in the process of purchasing my second car from Big3 so needless to say Im very satisfied with their service, I recommended my cousin and a friend they are also happy with the cars they purchased.
Ive been dealing With Big 3 For the past 3 years, customer service is great. They make you feel like family (it was like that from day one). I recommend supporting Big 3.
Busy Body Handmade
Poor customer service. Recently bought a car there and have been given the run around and lied to on many occasion. Very dishonest place to do business. Sold me a lemon.
Today was my first time getting a new car. My experience here was awesome. Really nice staff and peaceful environment. When you come here ask for Charles or Melvin.
I got my car from them four years ago n its still running like a charm. I have not had any major issues or anything. I will be going back soon for something new
Mr. Rofeal Miller was my sales men . I received excellent customer service. Big Three Auto will always be my home for Car and Truck buying.
My sales person was Rofeal he was awesome .... I had a great a experience here at the Big Three!!!! I appreciate the love & the savings.
Prompt and Professional! The staff at Big three are kind and very helpful. They make sure they follow thru and take great care of you.