Total Wine & More
| Category: | Wine Store |
| Address: | 625 Black Lake Blvd SW #405, Olympia, WA 98502, USA |
| Phone: | +1 360-786-5006 |
| Site: | totalwine.com |
| Rating: | 4.7 |
| Working: | 9AM–9PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM |
Location
Eagle Buick GMC Inc: An In-Depth Analysis Based on Customer Reviews
Quality of Service
Customer Experiences
The quality of service at Eagle Buick GMC Inc appears to be a mixed bag. One customer praised the dealership for its professional and personable service, stating that they were shown the utmost respect and received an honest price for their trade-in. However, another customer had a less than satisfactory experience, citing issues with brake repairs that were not resolved even after multiple visits.
Key Takeaways
- Professional and personable service reported by some customers.
- Some customers experienced issues with repairs that were not adequately resolved.
Availability
Business Hours
The dealership operates from 8 AM to 8 PM on weekdays, 8:30 AM to 6 PM on Saturdays, and 11 AM to 3 PM on Sundays.
Key Takeaways
- Flexible business hours to accommodate various schedules.
Pricing
Customer Feedback
Pricing seems to be a point of contention among customers. While one customer mentioned receiving an "amazing deal," another cited a $2,400 bill for brake repairs as a negative experience.
Key Takeaways
- Some customers find the pricing to be reasonable.
- Others have raised concerns about high costs for services.
Products and Services
Inventory
The dealership offers a variety of vehicles, including trucks and luxury cars like the Corvette Convertible.
Key Takeaways
- Diverse range of vehicles available for purchase.
- Some customers have praised the trade-in process.
Staff
Sales and Service Team
The staff's professionalism varies according to customer reviews. One customer praised a salesperson for taking ownership of customer issues and providing respectful service. However, another customer felt mistreated during the sales process, stating that a vehicle was sold out from under them.
Key Takeaways
- Sales staff can be either very helpful or potentially problematic, depending on the customer's experience.
- Some customers have questioned the ethics of the dealership based on their interactions with the staff.
Photos 100
Reviews 27
CH
Chad Wentland
I love this store. Best selection of wine, beer and hard alcohol around. When I say big I mean huge! Aisles and aisles. Its almost overwhelming. They fill growlers with a great selection and the staff actually knows their stuff. If you dont see your drink of choice you can often order it. They also have kegs and a selection of gifts or bar accessories. They also have the best selection of mixers and bitters I have ever seen.
TE
team irelan
I bought a keg from these guys. I have a kegorator to store it in. Had it for two weeks then went on vacation came back and it was skunked. I have had kegs last for six months never had one go bad in a month. I contacted total wine and they said sorry cant help. Poor quality of product and poor customer service.
PA
Page
Excellent location. The selection is massive (including several varieties of imported Irish Whiskey I was unable to find elsewhere) and the staff are generally pretty knowledgeable, though I didnt necessarily agree with the Vodka which was recommended.
LU
LuAnne Recknagle
Holy big box stores!! There are so many choices here it is almost over whelming, however the staff are very helpful and knowledgeable. Cant wait for my Cazul Anjjeo Cadillac Marg tonight.
C
C B
Phenomenal prices on beer, you can create your own six pack, ungodly selection of wine which is awesome! Helpful and knowledgeable staff. I dont go anywhere else to buy alcohol now!
CA
Carley D
Huge selection makes it a little difficult to choose. They have free wine and spirit tastings on weekends and it was nice to try something new.
ST
Stephanie Roberts
Great service! Knowledgeable staff. Amazing selection of wines, beers, other alcohol, glassware, decanters and other liquor related items.
LO
Lori Barber
I love this store! Huge selection of both Wine and Spirits and the staff is both friendly and knowledgeable. Would recommend to everybody!
DA
Dani Burger
I love how local wines are highlighted and how aisles feature personal blurbs from employees. It makes shopping super quick and easy.
CO
Connor Doherty
Largest selection of alcohol I have ever laid eyes on. Its paradise in the shape of rows upon rows of beer and wine and liquor.
GA
Gail von Huene
Very helpful staff and they know what they are talking about. No big sales pressure or trying to steer you to their choices.
MA
Matthew Bedford
Great selection and knowledgeable staff make this a very good place to expand your wine, liquor, and beer horizons.
ST
Stefano Dogg
Usually great service and a vast selection of beer and spirits. Their Scottish single malt section is amazing
JO
Jordan Elwanger
Great selection of imported beer, and spirits. Very knowledgeable and helpful staff.
WI
Wilman Ulecia
This will be your one stop for all your alcoholic needs. Great beer selection.
AE
Aemery55
All the booze you could want and more. Knowledgeable and helpful staff
JD
JD Bucklin
Very helpful KNOWLEDGEABLE staff! Excellent selection and prices!
MA
Marcus Thompson
if your looking for wine than this is a great place to look.
AA
Aamir Qaiyumi
Great selection of beer and wine with reasonable prices.
SO
Sonie Watson
Great selection, very clean store, friendly staff.
JE
Jeff Tresness
Very helpful staff. Great selection of beer.
DA
Danielle Mccurley
Strawberry Lemonade Vodka. Need I say more?
BI
bill tiff hargis
Great selection very knowledgeable staff
RU
Rusty Shaklefurd
The coldest Mad Dog 20/20 in town!
JA
Jake Targus
No questions go unanswered.
GR
Greg Hansen
Hugh selection of everything
JA
Jason Leaming
Great beer selection
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