European Motors Inc.

Reviews 4

JO

Joe D.

I decided to find an Audi RS5 after selling my other Audi. I found European Motors ad for the perfect RS5 at carsforsale. I then found their website and made a call. I talked to Ryan Livaich. He was very knowledgeable and not the typical, pushy salesperson. He just wanted to make sure I had the information I needed to make a decision either way. I am in Nashville, Tennessee and they are in Plano, Texas. This purchase was a big deal for me and then on top of that 720 miles away from home. Ryan and I talked and texted over the next two weeks after I decided to buy the car without seeing it. I quickly trusted him and reviewed the dealership also to find rave reviews. The funds were wired before I ever saw the car. Yesterday, my flight finally came about to pick up the car and drive it home the same day. When I arrived, Ryan greeted me along with the son of the owner. They were exceptionally nice and glad to see me. The dealership was spotlessly clean and very nice. A 40-year family owned business. Since our deal was made over the internet/phone, all I had to do was look over the car and get the keys and the paperwork that was already executed prior to my arrival. The owners daughter, Naz, had been driving this RS5 so she went over it with me and handed me the keys. She was professional and very informative. If I would have dealt with her on the deal instead, I would have felt just the same as I did with Ryan. Trustworthy and professional. I then met Mr. Russell the owner. What an exceptional man. His passion for each car on his lot came thru very loud and clear. He is a very soft-spoken gentleman, and I could tell that his 40-years plus around cars made this dealership shine above most others. He fueled the car for my 720 mile drive, and personally saw me off as I left with a gentlemens hug. I wish I had more time to speak with him, but I had to get on the road for a 10 hour drive. I had a great drive home in an impressive Audi. Ryan called me every few hours to check on me up to an including my arrival home at 1AM. He and I became friends and will keep in touch. I would have given then 6 stars but that is not an option. I will be referring my friends to European Motors and certainly buying from in the future. * * * * * * (Six Stars)

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AL

Alex Szabo

I consider myself a very informed buyer, I do my research. Prior to visiting any dealerships I spent several weeks researching cars online and ended up with a substantial list of positively reviewed dealers (large, small, family owned, everything). For geographical reasons and with an abundance of positive reviews I made my first stop at European Motors. It also turned out to be my last. Prefacing my visit, I first called ahead to check if they had the particular model I was interested in. I was greeted by Amir, an incredibly friendly sales associate who encouraged me to stop by whenever convenient. When I got there the car was waiting up front, after some quick pleasantries I was in the car for a test drive. They told me to take as long as I needed. No hassle, no pressure, excellent customer service. That was pretty much the tone for my entire visit. The car, although 2 years old, was in immaculate condition. New tires, clean title, service history. It was exactly what I wanted! My great experience continued into negotiations. The car was very competitively priced already, but as I was saving to get married my budget was strict. Amir came down on the price and Naz, the GM, gave Amir the go ahead to discount even further. Amir even bought a pair of shoes from my fiancé’s shoe company while we waited for the paperwork! Then on top of everything Sam, in the finance office, was able to obtain a lower rate than my bank and several other companies pre-approved me for! I’m still blown away by how awesome their customer service was! If you’re in the market for a new vehicle do yourself a favor and check out European Motors. I can’t believe how much time I could have saved if I would’ve just driven up there from the get-go.

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LE

Levi Weaver

After working at a dealership for 5 years through college, I have to say this was one of the easiest buying experiences I have seen. I live in Houston and this was the closest Volt with all the options I wanted. We took care of all the numbers and terms through email and phone calls and I secured financing online. It was all very easy and the team at European Motors was very helpful. I flew to Dallas to pick it up. They even paid for my Uber from the airport to the dealership, without my asking. Once I got there, I found it waiting in the front, washed and ready to go. The entire in dealership experience was about 30 minutes as all i had to do was sign and go. When I picked the car up, it did have a turn signal bulb out. They allowed my to take it to a dealership here in Houston and have it fixed and then reimburse me for the costs, which was also very hassle free. This would not have been possible with out the great team they have in place, particularly the finance manager, Sam, whom took care of the paper work and signing process. Long story short, I 100% recommend this dealership to anyone in the DFW area. If you are in Houston or elsewhere and they have the car you want, It is more than worth getting to Plano to purchase form them. Ive had the car 7 months now without any issues (averaging about 200 mpg). Though I worked at a dealership in sales, this was the first car I bought on my own, I could not have asked for a better first time buying experience.

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DR

Driss Bouaazzi

From the moment we walked-in to European motors, Sam greeted us and we felt welcome. I commend Sam for his honesty and transparency about the vehicle we were interested in. Sam made it very easy for us to purchase the vehicle we wanted and assured us that we made the right decision. We drove our new Porsche Boxster that day. The next day, I noticed a light indicating some issue, If you are like me, there is always a bit of excitement and fear at the same time when you buy a used vehicle, so I contacted Sam and shared with him my concern. This is when we realized in my opinion, we were dealing with a high class dealership. Sam made it a point to immediately re-assure me that everything will be taken care of. In fact he drove personally to my place of work with a loaner and took my vehicle to the Porsche dealership. As it turned out, it was simply the gas cap that was not in place correctly. Nevertheless, Sam took care of everything and kept me updated along the way. When I picked my car, it looked like a fancy showroom car. The car was buffed, waxed, pampered. I was very impressed with the European Motors organization and outstanding professionalism of Sam. I have been leasing luxury vehicles for a number of years, This is the first time I felt compelled to write this small review, because European Motors simply rocks. I will recommend them to my family and friends whenever I get a chance. Porsche Boxster 2013 DB

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