Kroger
| Category: | Grocery Store |
| Address: | 1501 W 5th St, Marysville, OH 43040, USA |
| Phone: | +1 937-209-2448 |
| Site: | kroger.com |
| Rating: | 4.4 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Kroger in Marysville, Ohio: A Comprehensive Review Analysis
Quality of Service
Customer Assistance
The store is generally praised for its customer service. Employees are often available to assist customers, and many shoppers have noted that they are greeted and offered help in various departments.
Cleanliness
The store is described as clean by multiple reviewers, contributing to a pleasant shopping experience.
Availability
Stock Availability
The store has received mixed reviews regarding stock availability. While some customers find everything they need, others mention that certain products are often out of stock.
Operating Hours
The store is open 24/7, providing flexibility for shoppers with different schedules.
Pricing
Affordability
The store's pricing has been described as on the higher side by some customers. However, others appreciate the sales and discounts available.
Sales and Discounts
Many customers appreciate the store's frequent sales, especially when they use the Kroger app to catch these deals.
Products and Services
Variety
The store offers a wide range of products, from groceries to household items and clothing. Special sections like Boar's Head meats and a dedicated cheese & craft bar area are also available.
Food Services
The store has various food counters, including sandwiches, pizzas, and even a sushi bar. The quality of these services is generally well-received.
Staff
Friendliness
The staff is often described as friendly and polite. However, there are isolated incidents where customers found certain employees to be rude or unhelpful.
Expertise
The staff's knowledge and helpfulness vary across departments. Some reviewers mention that the deli staff can be less accommodating when special requests are made.
Location
Accessibility
The store is easily accessible and does not generally have issues with traffic or parking.
Amenities
The store offers additional amenities like Starbucks and a bar, enhancing the overall shopping experience.
Photos 1
Reviews 33
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Adriannah Greyson
My children and I love this Kroger! It has everything you need, best place to catch a sale, clean, and someone is always available to help you out. I dont think I have ever been here and not been addressed by someone in every department asking if I need help or just saying hello. My minis love the bakery department and I feel like they love the bakers more than me. It could be the free cookies! Also they have started free fruit for children which is awesome! A healthy alternative and keeps them busy for a minute or two. At the end of the day Kroger will always be my go to store, pharmacy, and gas station. Keep up the great work guys! Oh, and get the app!!!!! I love it!
CH
Chris Reece
Hands down the best sandwiches in town at the counter. Pizza is pretty good too. Would not be surprised if the Chinese place is gone in a few as it is bland. It is a bit weird to see people walking around with alcohol while shopping due to the in house bar, but to each their own. Havent had any issues getting in and out of this place. Meat counter has a decent selection of chicken and red meat. Watch the sales so you arent over paying. Has pretty much everything you need (so far).
SC
Scott Fierro
One of the new Marketplace locations. Offers wider varieties across the usual Kroger grocery items and introduces household, clothing and other items to provide convenience and competition to other chains. Best produce in the town and the Boars Head dedicated section of meats and chesses is excellent. The beer, wine and cheese centers are fantastic way to learn, try and purchase items not found in most large chains.
JA
Jason Smith
Same crap, new store. Always out of stock of certain products. Ask the manager when the products will be in and get the run around. Narrow aisles in the new store and still same poor selection. I will continue to go to Aldi and Meijer, who keep the products I want in stock. The only nice thing is now this Kroger has good wood-fired pizzas and Boars Head meats.
TC
TC
This isnt one of the older Krogers - theyve built a brand new Kroger Marketplace just down 5th St. from the former location here in Marysville, Ohio. Its an amazing store! Much better than the not as new Meijers in town. You can get anything here, clothes, office supplies, toys, hardware, you name it I bet theyll have it.
BO
Boregaurd Rippy
threw my kroger card in the garbage when i saw them clearcut oakdale farms woods in another unnessary crookid marysville land deal. i dont miss shopping there one bit, very rude help, ironic krogers was built on mcGiovors lake that was filled in with soil from the new meijers,,amature new traffic patterns
SA
Sandi Crunkilton
Very nice store, wide range of merchandise. One of my favorites is there peanut butter machine. You can crush and make your own peanut butter. Its excellent and doesnt have added sugar. Which is very nice, my son is diabetic and doesnt need added sugar. I also really like Starbucks being there also.
SA
sam browning
I would rate five stars but the folks running the deli get a bit miffed at ya if you order your meats chipped. Most of the staff are very helpful. Zack the manager usually tries to go above and beyond. So i do alot of my grocery shopping there.
DE
Dean Clodfelder
Great location between home and work for me. New in 2016, huge store with all the latest trends. (Starbucks, sushi bar, pizza bar, sandwich bar, wine bar, local beers on tap, huge liquor section, groceries, clothing, gifts, ect...)
CH
Chris Hallock
Very overpriced. Even meijer is cheaper. Late night after I get off work I used to go in to shop but they play screaming punk rock music which I dont find appropriate for that type of atmosphere. I dont shop there anymore.
GA
Gary Salyers
Only had one non self check out open. It would be nice if we got a weekly add in the local paper. We shop on Monday and try to remember to pick one up in the store before we leave, and they dont always have them.
JE
Jeremy Keller
This is one fancy new Kroger ... staff is super nice and everything under the sun is available here. Theres even a bar if grocery shopping becomes overwhelming. Marysville is moving up in the world!
AL
Alan Brown
Love the new Kroger. Clean, fresh feel. Larger produce, meat and bakery. Growler and tasting station. More organic offerings it seems. Dramatic improvement. Staff seem happier in new place.
JI
Jim Bottorff
We have a Kroger two miles from our door, but I prefer to drive the 20+ miles to shop at the Marysville store. Not all Kroger stores are the same, in fact, some of them arent even similar.
SA
sam I
Clean, smells fantastic, great, unique selections in every category, nice for good quality and fresh lunch options. Also, this location has a staffed gourmet cheese & craft bar area.
RO
Rochelle Tucker
Love shopping here! My youngest son loves the shopping carts that have cars attached! Near the entrance is a small shopping cart full of fruit for kids to munch on while shopping!
TO
Todd Walker
Kroger Martketplaces set the example of how fresh and friendly works. Even a remodeled smaller Kroger provides a state of the art shopping experience. Way to go Kroger.
CA
Carol Hakola
The bagger came over to bag and saw we didnt have a lot of items and he left. I had to bag them myself. If I have to do this myself then there should be a discount.
JE
Jeff Zimmerman
Super friendly folks, easy to get around the aisles. The only downside is that by Sunday afternoon they are out of stock on some of the basics that are on sale!
JA
James Weidner
OK place. Little more than a grocery store. Some clothes and shoes but not much. Prices are on the high side but you get fuel points. Store is usually clean.
BE
Betty Oliver
Workers are always friendly, polite, and helpful. I love the sales and bargains I find. I know them and they know me. Thats nice. Thanks, Kroger! rdr
AN
Andrew Burgess
The cashier was rude. She threw my food down the conveyor belt and then I had to bag my own groceries. I wont be back. I wish I could give them 0 stars.
AN
Ana Valdez
Best selection and highest quality grocery in Marysville. Wonderful amenities, such as Starbucks, the clinic, hot meals, and drinks at the bar.
RA
Rayne Warne
Its got a bar! I like to come here for the cafe. I can grab a Boars Head sub, pizza, or some sushi, get a drink, and enjoy the free wifi.
MA
Mark Lowe
The store was nice and clean. There was plenty of items to choose from. People were helpful in telling me where things were located.
DA
Darleen Jennings
If need to ask questions about something help is awesome and this store has products not found in other stores in Marysville
CH
Chuck DuSablon
Excellent store all around, but a couple rude and unfriendly people at self checkout. One in particular, wont name names.
SA
samantha Shaw
I love the new Kroger Market Place! If you cant find it here, then...well.....does that happen? They have Everything!
JO
Joe Payne
Its brand new! Kroger excellence plus very friendly and helpful staff. Better than the "other guys" in Marysville.
PA
Patti Albritton
Everything was wonderful this was our first time there except for the restrooms they get a negative one sorry
TI
Tisha Edwards
Love the new store! So many new selections and love more lanes being available! Best produce in Marysville
SE
Sean King
Poorly organized store with lots of wasted space. Nor very experienced workers in customer service.
E
E N
Blonde at self checkout is extremely lazy and rude. I will take my business to meijer from now on.
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