Category: | Bicycle Store |
Address: | 119 Village Ave A, Yorktown, VA 23693, USA |
Phone: | +1 757-833-0096 |
Site: | bikebeatonline.com |
Rating: | 4.2 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 1–5PM |
ED
Edwin Silva
So even with the the reviews online still went here to get my bike fix. Larry is a great guy but the other staff oh lord especially their manager are something else. Took it for a new shifter and handle bars tape. They charged me $179.99 for LABOR PACKAGE ANNUAL PEAK PERFORMANCE. $9.98 FOR PIT STOP STAINLESS ROAD BREAKE service. LABOR PER 10 MINUTES $30.00. SIS CABLE HOUSING SYSTEM BLK 4MM $9.95. BAR TAPE $19.99. CABLE END CRIMPS 1.8 MM BOTTLE.$0.44. So $250.31, then a week later the Manager calls me to ask me if I wanted the shifter replaced cuz it was broke? And Im like what? Thats the reason I took the blasted bike there in the first place. So he said that it was extra. I paid a $50.00 deposit then paid $234.53 when I pick the bike. Are you F@#$%& serious? Stay has far away has u can front this scammers. Drive to CONTES BIKE SHOP INSTEAD, I walk their and they said the service is only about half of what I paid. They were shocked when I show them what I paid. Plus they are super kind and dont make u feel like u dont belong just the opposite I felt welcome from the moment I step in that store. Do they say I didnt warned you.
JE
Jessica Garcia
This is my first google review and I think they are well deserving of it. My husband bought me a bike from 1957 and of course none of the parts were standardized for today, but the seat needed to be badly replaced. It seemed like the diameter of the seat post was no longer being made, neither were converters to fit modern seats to the post. Yet, they looked anyway and found that the diameter had been converted to another number and the top of the post was flared out to fit normal seats! They stayed with us for an hour trying to figure it out and in the end we now have a brand new seat and post for my pretty pretty bike. I will be going there for all of my bike needs from now on.
RO
Robert Kane
As an avid cyclist I have shopped at every bike shop in the area, and have always found BikeBeat to be my favorite. IMO the service staff is the best, they have always made sure I knew what needed to be repaired and how much it was going to cost upfront, no surprises. As for the rest of the staff including the manager, they have always taken the necessary time to answer my questions and share their knowledge.
JO
Josh Hickman
I am a rider for bike and build a nonprofit that raises money for affordable housing and advocates for it. When we started our trip Yorktown a few of us were down on our luck with bike repair but bike beat came to the rescue. The staff is very knowledgeable and willing to help with even the stupidest problems. When in Yorktown this is the only shop that I will go to.
DA
David Miller
I needed help boxing up my bike to ship home after finishing the Transamerica Trail. Chris and the staff were super helpful, giving me a bike box and loaning me a stand, tools and packing materials. Chris also advised me on the best way to handle the shipping, which worked out very well. Two thumbs up for this shop!
HE
Heather Bradley
I cant speak as an avid cyclist since Im not one, but I was very pleased with the customer service here. Recently bought bikes for my family here. The staff was super helpful and nice. I also appreciated that the store was clean and uncluttered feeling. I felt very at ease there.
AS
Ash T
Very unfriendly, called and asked a simple question about a bike chain and basically was treated like an idiot, the guy had a cocky sarcastic tone in his voice the whole time. Thank goodness another bike shop just recently opened right up the street.
HE
Herb Graham
Thank you Matt and Rod, your professionalism was well noticed. My bike looks great and thanking me for my business was nice to hear. I look forward to my next visit to your store Herb Graham
DA
Dax Maness
Over 5 years later, and I still love BikeBeat! Check out my yelp review of BikeBeat (its one of the not recommended reviews for some reason). The yelp review is too long to be posted here.
JO
Joshua Prince
Ive only had one visit so far, but it was fantastic. The gentleman that helped us was very friendly and down to earth. Seems like a good selection of product as well. Cant wait to go back!
CO
Cory B
Chris, Bruce, Larry, and the rest of the staff are GREAT!. Helped me find the perfect bike. I will recommend them to all of my friends... Thanks Guy.
PA
Patrick Keese
Friendly, helpful staff, great selection (always love to see some Jamis!), quick and knowledgeable mechanics. Ill be back here whenever Im in the area!
TR
Troy Forbes
Nice new location. The place is huge on the inside. Great selection of tools and accessories. Prices are reasonable as well. I plan on returning often.
AL
Alec Paulson
Great place! Quality gear, friendly staff and helpful with repairs. I will be back whenever I am in Yorktown!
BO
Bob Hood
Friendly and knowledgeable staff, good selection of bikes and accessories, quick maintenance service.
HE
Herbert Witter
Excellent customer service. Dedicated to satisfying my needs and were very friendly.
RO
Rocco Mazzei
Decent shop with helpful staff. Worth checking out to see what they have to offer
HA
Harry Hemmer
Competent and helpful staff. The service exceeded my expectations.