Catcom Computers, Inc.

Category:	Computer Service
Address:	25 Valley Rd #2, Montclair, NJ 07042, USA
Phone:	+1 973-233-1888
Site:	catcomcomputers.com
Rating:	3.6
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10:30AM–5PM Closed

Location

Photos 44

Reviews 6

Taylor Haverkamp

Based on other reviews, I called them ahead of time to explain what was wrong with my computer, and confirm that they had the tools to either get the system to post or triage which part was dead. I was assured they could do this both over the phone and again at the register. A week later their "comprehensive diagnostics" had determined the problem was either the motherboard, or the CPU, or the memory, or the cables connecting the parts (or some combination of those things), and they wanted me to authorize buying a new motherboard and installing it. I asked them if they had tried swapping out any of those parts to see if they could triage the issue to a specific part; they hadnt, and werent going to. I paid them their $25 and got my system back, still broken. If you want a part installed, or your OS reinstalled, or most changes you can probably figure out by watching YouTube videos, these guys can help you. With complex issues, look elsewhere.

Anita Rainford

I went to Radio Shack and Staples looking for help. No luck. I was on my way home when by chance I spotted Catcoms store front. Success! The young man who helped me was far more knowledgeable and willing to help me than the so-called techies at Radio Shack and Staples. He knew that the part I needed for my Asus laptop was comparable to a Toshiba part. A few minutes later, i was in my car heading home with the part I needed. Problem solved. Reasonable price. Great customer service. This experience is another reason why I prefer doing business with locally owned small businesses, instead of chain stores. I have another laptop that needs servicing. Im going to use their Yelp discount offer and have Catcom fix that laptop as well.

Marc Diggs

These guys are the best. Have been dealing with Catcom for almost 15 years and have always left happy. The owner Cat is great and very knowledable. He offers fair and fast diagnostics and can get the job done at a fair price. Have always felt like the people working here advise the customer on whats best for them, not pushing the customer to spend a fortune. If a computer isnt worth fixing they will be honest about it. Give this place a try and you wont be disappointed.

Ezekiel Smith

The reviews say it all despite the owners attempts to deflect. Owner refuses to acknowledge legitimate complaints and issues. The owner takes advantage of poor college kids as employees, do not use this business.

A Private User

Stay away from this place! They lied to me about broken part and got caught on a lie. Dont know if they learned from this experience, but they definitively lost me as a customer.

Ben Shenhar

great computer repair shop. Had trouble with my HD, we found an alternative solution to the expensive repair my computer needed. Really great.