Erlton Bicycle Shop

Category:	Bicycle Store
Address:	1011 Marlton Pike W, Cherry Hill, NJ 08002, USA
Phone:	+1 856-428-2344
Site:	erltonbike.com
Rating:	4.4
Working:	Closed 10AM–7PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–5PM Closed

Location

Photos 30

Reviews 11

kadoozal

Erlton Bike Shop is an awesome business, both for finding the right bike and for customer service! We purchased a gift certificate for our son in 2008 and sadly, over time he lost it as he prepared to go into the army. Since we couldnt find the receipt, we wrote it off as a $200 loss. About a month ago, miraculously, I found the receipt. Though we werent optimistic, we brought the receipt in today (which was quite faded and difficult to read) and without hesitation, the owners said they would honor it. We were blown away by their readiness to accept this faded receipt after all these years!!! Weve bought all of our family bikes there and love the friendly and knowledgeable service. They have always provided us with the right fit for our children and ourselves, ensuring that we have the perfect bike to suit our budget and needs. You ROCK Erlton Bike Shop!!!! :D

Robert M. Russell

What a great bunch of knowledgeable and helpful people! Their passion about the bicycling lifestyle and business is very evident, and their longevity is quite a testament to that. I had a bad rear wheel, Rich took one look and knew exactly what the issue was, hed seen it countless times. It was a manufacturing defect in the spokes. Its an older bike, so the warranty on them was long gone, so he advised me that a new wheel was really the most cost effective. He had one that fit and essentially matched in stock, and proceeded to flip the cassette, etc over while I waited. There were a few people there already, one buying a bike, another getting a tube replaced, someone else shopping for parts, but I was in and out with no delay! Thanks for the professional service! Kudos to Erlton Bicycle Shop!

A Private User

A few years ago I bought a odometer from these guys, so when my hub needed to be cleaned and regreased, I came back. Since the tools to take the hub off cost more than the repair itself ($20, I believe), I decided to get it repaired. They even offered to replace my odometer for an extra $10, even though it actually cost $26! I dropped off my bike and left, but got called back in the next day because they werent willing to repair it. They cited a crack on the main frame which they said undermined the structural integrity. The only problem is that this crack was a mere scratch that could barely be seen. I found it though to believe that they would pull such BS just to not work on my bike! And it cost me the inconvenience of lugging my bike back and forth.

A Private User

I walked in hopeful for a pair of shoes that fit right and a cyclometer w certain features. I had been told "no" at so many other places, I wasnt expecting anything. Totally wrong! Aaron was amazing! He was helpful, knowledgeable and patient. I found a pair of shoes within 5 min that fit correctly. I had bought the pedals and clips somewhere else.... No problem! I was told to bring them in with the shoes and they wuld fit them for me. When we went up to the counter, Aaron as well as his father were amazing. I found a cyclometer that fit ky needs in no time. They even let me take it out of the box and offered their opinions. Wonderful experience! Will def go back. Best bike shop in the area hands down!

Sean Ferguson

The staff at Erlton, especially Emma did a fantastic, thorough job. The other local places (cough kressson, cough) were not able to provide the level of personalized attention that Erlton happily provided. OK so here’s the story: My Father, who has taken up biking , is reluctant to ride that long by himself as he does not really know how to change a flat tire. I called around and the only local bike shop willing to show him, one-on-one was Erlton. Emma was happy to train my father and my father was quite happy with his birthday present! She showed him how to remove and reinstall the front tire and help ed install the hand pump I had bought him. I’ll be buying the Xmas gift there…

A Private User

i have recently purchased my first bike for a triathlon and took it to the store to get new tires and tubes. the owner of the store told me that my bike was a toy store bike and asked if i got it at toys r us, while i got it off craigslist as a beginner bike. i am in my mid 20s and did not appreciate this comment. also everything in the store was very over priced. WILL NEVER GO BACK HERE. many of my dads friends who have been riding for 20 + years have had very similar experiences with this owner. total jerk.

Robert Blanda

I am an avid bicycle touring freakazoid and there are many bicycle shops in our area. I go out of my way to visit Rich et al, in Cherry Hill. This is a fantastic mom and pop organization and the folks here are very knowledgeable. Rich himself is a touring guru and even if I dont have any needs I still stop in to say hello. Look folks, there are many "hammerhead" bike shops out there. Try something different and visit Erlton. Ask for Rich and tell him "Blanda" sent ya. (voted 23 stars, but it wouldnt let me)

Christina Singletary

Went there this weekend to buy a new road bike after being recommended by several experienced cyclists. I was highly impressed with the service I received. The owner was extremely friendly and helpful - and not at all pushy. I got a great bike for a good price and the owner even gave me a free water cage, a water bottle, a free year of tune ups, and a free fitting. I will definitely go there again when I need anything else for my bike. Highly recommend to anyone shopping for a bike.

Alex Flaxman

Great place! The folks here have a ton of experience theyre happy to share. There was absolutely no pressure or "hard sales". I bought a bike carrier, they assembled it for free, and even loaded it onto my car. Their prices were as good or better than other local stores. And on another visit, they were happy to simply talk about the local bike trails and the new features on bikes coming out. I strongly recommend a visit here. For me, I cant imagine ever going anywhere else.

Jim Markgraf

Recently purchased my first road bike (Giant Defy 3). Customer service was great. Im due to bring the bike back in for its first check-up and some minor tweaks. I appreciate the fact that they took the time to go over different aspects of the bike with me prior to me leaving the store and that they did an actual fit to make sure that everything was lining up properly to ensure that I had a comfortable and safe riding bike. I will be a return customer for years to come!

N Dy

I was charged for labor twice. He fixed my back wheel then when I walked out my tired popped on their back porch. So to fix the wheel was 1 charge and the tire was a separate labor charge. He replace only my inner-tube knowing that outter tire cover was bad, so now I have to go back and replace both again. Bottom Line: this business only want your money and will do whatever to get all the money they can.