|Address:||10150 Hudson Rd, Woodbury, MN 55129, USA|
|Working:||9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 10AM–6PM 12–6PM|
My wife recently purchased a New Balance tennis shoes $131+ within 2 weeks of the purchase the seams on the left shoes simply began to come apart. She immediately called the store & the clerk said " Oh, yes we have been having a problem with that shoe . My wife asked if the store would replace with same shores, new pair of shoes ... the store response " we can replace with a new pair , same shoes". She went to the store & she was told by a clerk " We dont have any stock & need to order from another store ". My wife was upset as she had traveled across town , in rush hour traffic to exchange the defective shoes for a new replacement pair. She asked to speak with a manager , was told " no manager here today" . Further the clerks said " we cant guarantee the new pair have not been tried on or worn by a customer " Are you kidding me ? What idiocy rules this store ? Poor quality shoes & poor customer service. We have purchase many shoes at this store in the past, they have lost good customers. We will take our business & $$$ elsewhere.
Very helpful staff but I bought 2 pairs of birkenstocks when I got home one pair was miss matched two different sandals. I called them and they offered to come to my house to exchange them! I said no and I would come in the next day. When I got there they gave me 2 bottles of spray for the sandals. All ended well.
Just came in to pick up a pair of shoes I reserved. Matt helped me right away and seemed knowledgeable. Didnt see the rest of the store but seemed to have lots of selection. The associate who helped me over the phone was very friendly and helpful as well.
A Private User
Sales person was not knowledgable about product - therefore I purchased the wrong thing and spent a lot of money on something that I didnt need and wont use. Ended up going to Bloomingdales and purchasing the right boot for less money.
This store has a great selection, and the staff is very helpful. I get help from Mark, and he always goes above and beyond my expectations! Shopping for shoes is my least favorite thing, and he makes it so easy.
The selection of shoes is decent, unless you are looking for a brand that they do not carry (i.e. Nike). Avoid peak weekend times as I have waited 35 minutes to be acknowledged by a sales associate.
Schuler Shoes is the only place I buy my footwear. I have special needs. I wear AFOs. They always have my sizes. They have specialists available to help. They are the best shoe retailer I know.
Paul was delightful, knowledgeable, and helpful in making my selections as comfortable as possible for upcoming Fall events and daily wear. Simply the best place to go!
The service is great. With a wide selection of style vs comfort and what seems to be a never-ending sale on seasonals, you can never run out of options!!
A Private User
Great sevice and great shoes they have top end brands. I will only buy from here because they will warranty or cover defects and I am hard on shoes. A+
Fast service. They measured my feet! WOW, havent had that done in years. Made a purchase of Keen work boots, built in America! Price was right.
Exceptional service and selection. Best shoe store around. Now that I have found Schulers, I wont shop any where else.
Nice place guess there prices are like a lot of places. Friendly people and busy place, They were helpful
Excellent shoes and friendly and helpful staff. Expensive shoes, but very high quality.
Expensive but high quality footwear and accessories. Full service customer assistance.
Great customer service, quality products. Staff knows shoes and very helpful.
D L Folz
Good quality, comfortable AND attractive shoes. You cant go wrong.
Mark is wonderful, helpful and helped me get all the right shoes!
They were very attentive and have great custmore care skills
Very pleasant and friendly sales people will shop there again
Excellent service best in the buisiness the best shoes around
Great quality foot wear, very friendly and helpful staff.
Great place to buy good stylish and comfortable shoes.
The service is nice. The shoes are a great quality.
You get waited on as soon as you walk in the door.
Great shoe store with good customer service.
Awesome customer service! Top notch indeed!
Great shoe, friendly staff. Good quality.
Wonderful staff. Very helpful. Loved it!
Paul helped us and did an awesome job.
Excellent service and quality footwear.
Great place to get comfortable shoes!
Last of the great shoes sales shops!
Great products, very helpful staff
Good selection, great location
Awesome staff, very helpful
Friendly and knowledgeable!
Great service, great shoes
Great customer service.
Nice selection of shoes
Remarkable Comfort shoes
Good for people 60+
Great shoe store.