RAI Marble & Granite Import

Category:	Tile Store
Address:	2150 Jericho Turnpike, New Hyde Park, NY 11040, USA
Phone:	+1 516-877-7032
Site:	raimarble.com
Rating:	3.8
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–8PM 7AM–5PM 7AM–4PM Closed

Location

Photos 50

Reviews 7

Daniel Phelps

We are new to the area and are doing a bathroom renovation and a full kitchen renovation in the Summer. We were hoping to find a vendor we could trust with our kitchen reno. Pros: The showroom is great, but only a taste of what they have. Tonia (Antonia) was great and worked well with us throughout the process. Cons: The vanity is beautiful, but the the marble top that we had RAI "custom cut" did not fit our bathroom (IM me for photos). We paid more to have them do the install and template the top, but eventually had to hire a contractor to fix the non-square marble top. There were gaps between the "wall-to-wall marble" and, well, the wall. Emails to RAI were never returned (They already had our money). Everyone we spoke with, either over the phone or in person, was extremely rude. Tonia was great, but everyone had an attitude. We were just purchasing a bathroom vanity and fortunately not spending a small fortune with them on our kitchen. Recommendation: Shop around. Take a look at what they have but beware of the poor follow through. Go somewhere else it seems they are all flash.

Elana Bandel

Upon the recommendation of my contractor, I came to RAI Marble and Granite. A few weeks later I put a deposit with the sales person for tiles for my 3 bathrooms that he said he was ordering. A few weeks later I called back to make an appointment to finalize my kitchen countertop and backsplash. At that time they notified me that the sales person had left the company. No one in the company has bothered to call me before or was following up this sales person orders. They had no recollection of my order in their system and managed to find a few hand written notes the sales person had left. I find this company to be very unprofessional and would not recommend them.

corinne geffner

I had a wonderful experience from start to finish. Gary helped me choose a beautiful granite for my kitchen renovation. He also made the perfect recommendation for a backsplash tile. Excellent customer service. Perfect installation, the crew was great. A flawless seam that you can barely detect. The kitchen came out beautiful. Highly recommend Rai marble. There is something for everyone there. Lots to choose from. Beautiful showroom. Thank you all for a great result.

Raffi Princian

Positive: nice show room. negative: customer service was not very good particularly for the price you will be spending (exactly twice as much as places in flushing) not very intelligent sales folks and although I gave exact measurements with diagrams they could not give me a price

Filippo Impennato

Anything you need with home renovation, these guys are number one.

Constantine Doumazios

Outstanding and unique selection.....price to match

adrian r fidalgo

Gorgeous place. Amazing people!