Just Like A Woman

Reviews 4

JE

Jelena Susic

I will highlight two separate experiences with this local shop. The first one is a bit protracted but exposes a lot. In December 2015 I went to Just Like a Woman with a prescription in hand for knee high compression stockings. The store looked nice and the employees were friendly. The lady measures my legs for the stockings and they didnt have what I needed in stock so I was informed that I would need to pay the $15 fitting fee. To avoid paying the fee I bought a pair (or two, I cant remember) of non-prescription compression stockings. When the prescription ones arrived I paid the copay, and went on my merry way... I didnt get anything from the insurance about these and frankly, I forgot all about them. The unpleasant reminder arrived in shape of a bill from the store in JUNE 2017. No account number, just my address and theirs. Charges were: Balance Forward, dated 6/15/2016 for $270 and Discount 4/25/2017 $-150. I was baffled. I owed $120. I had no clue what that was not did I remember purchasing anything of great value at the store in June 2016 and the statement wasnt revealing. I went to the store and the friendly employee looked at the statement, and said that their accountant will call me the very next day. A week later, and no phone call from the stores accountant. I checked with my health insurance and yes, the charges were related to the prescription stockings purchase dated Jan 2016. Since I paid the $30 copay the actual charges for the stockings were $310. For two pairs of knee length of compression stockings. $155 per pair. Ive bought prescription stockings in the past and at most they cost $40-50 per pair. While I understand businesses have the right to charge whatever they want this is downright wrong and that the socks were very overpriced. I did pay the $120 I owed, which with the $30 copay comes out to $75 per pair. Please learn from my lesson and clarify the costs. Their accountant took a year and a half to produce a poorly written statement. I dont even know if it is legal to fudge it like that. They never got back to me when they said they would. Second experience -- this was during the first outlined experience and before I was so disappointed in the store. I went to get fitted for a bra and ended up with a bralette, which was fine but they only had one item that was my size. I asked them to order another bralette at the time I purchased the 1st. They said they would. A week later, when I paid the bill I owed, I inquired about the bralette. They said it didnt arrive and that they would call me when it did. That was 3 weeks ago. Does it really take 3 weeks for a bra to be ordered and shipped? Are these people using pigeons and Pony Express?! Should I be expecting a telegram when the item arrives? Anyway... I bought the bralette from Amazon and sadly I have never been this happy for having purchased something at a monolithic online retailer. I wanted to support a local business but I am done with this one. In summary: (+) Cute stuff and friendly customer service. Theres a $15 fitting fee if they help you with a fit and you dont make a purchase. (-) Incompetent and overpriced. If they dont have what you want, you may as well walk away.

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CH

Chrissy Marquardt

I first heard about Just Like a Woman in 2009 when my mother needed a prosthetic and specialty bra for her mastectomy. My mother lives out of the country and it is difficult if not next to impossible to obtain these items in our country, especially after going through breast cancer and having surgery. These women were not only empathetic, professional and compassionate, but were able to accommodate my request for my mothers items without her being present - and everything fit ! How wonderful ! They save everything in their database - which is definitely helpful in our situation. My mother does not have health insurance, so she could not afford the silicone prosthetic, but opted for the foam form instead, which is not as durable. Today, its been almost 3 years sine my mom has her specialty bras and she recently mentioned they were getting worn and it was time for a replacement. So my sister and I went there and we were assisted by Doris French, who was absolutely fantastic ! We explained our situation and she was very prompt to help - but heres what made this trip special and really made this place stand out: As I mentioned the foam form is a lot less expensive than the silicone prosthetic, which can start anywhere from $250.00 and up. Normally insurance covers the cost but my mom doesnt have insurance and wouldnt be able to afford the silicone prosthetic. They did not have a foam one in her size , but Doris searched high and low and came back to tell us that she had a silicone form in my mothers size that had been donated by someone - so we were able to have that one for no charge. I couldnt believe it - I had to ask her to repeat what she said. Doris explained to me that there are several organizations that donate to Just Like a Woman, especially for women who have gone through breast cancer surgery that do not have insurance. So in addition to the specialty bras that we got for my mom, we were given a $300 silicone prosthetics at no charge ! I was so floored and so pleased by her generosity and that she would even go out of her way to do that for us I almost started crying. Such generosity and such level of excellence when it comes to customer service should not go unnoticed . I not only highly recommend this place but I recommend the services of Doris French. What a great gift and surprise we can pass on to our mom just in time for Mothers Day ! Thank you again !

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AN

Anonymous Female

Very disappointed! First I called a number of times and no one answered the phone to check on stock before calling, but since no one answered I went anyways. They advertise going up to a certain extended size, but they dont actually seem to carry that in the store. When I went in they immediately wanted me to strip down to size me, and when I said I wasnt very comfortable the woman just starred blankly at me like she didnt care. I also told her the size of the bra I was wearing and that it was clearly too small (size G). She said she would go look to see if she had anything in my size, 44 to 46 H or HH, and she came out with something that looked like a grandmothers curtain. I needed something more age appropriate and she told me the only thing she had was up to a G and still wanted me to try it on. I had originally told her I didnt have much luck at Lane Bryant because their bras are still too small and break easily. But when she told me she didnt have anything else for me to try (one bra in a G), she told me I could try Lane Bryant. Did she even hear me? Then pretty much just said sorry and walked out. It felt cold, unhelpful, and pretty apathetic. Really disappointed in the selection of extended sizes they say they have and the service I received.

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JA

Jax

Yah so I would have given them more stars as I did end up buying a great nursing bra from them, but and its a big BUT... I called to order another bra in a different color back in August and still have not received it or even a call from them! I called after waiting a month and they at first thought they got it in but hadnt called me, but then said they didnt have it but should have it soon... 3 months later still no call. Needless to say I bought it elsewhere. They obviously dont care about their customers, esp busy tired nursing new mothers! I would say go and get sized then buy your bras elsewhere like amazon like I did and even saved $20, but they charge you to size you if you dont make a purchase there. Another downfall of theirs. Good luck getting a bra if they dont have it in stock!

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