T-Mobile

Category:	Cell Phone Store
Address:	13613 Connecticut Ave, Aspen Hill, MD 20906, USA
Phone:	+1 301-822-4540
Site:	t-mobile.com
Rating:	3.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–7PM

Location

Photos 15

Reviews 7

jan wei

We were switching from verizon to tmobile. We have opened an account to this store and theyve ordered the phone we want cause it was not available in this store we have waited for 7 business day thinking maybe it was the usual delivery time but it turn out theyve made a mistake and the order did not went through. We went back to the store made another transaction and after 5 days the phone arrived. I went back to the store for them to transfer the numbers from verizon to tmobile but this black guy just said I cant do anything you can just call the 611 he did not even try to do it even when I told him the account no. will be sent to me so that he can access our account. He even told me that the machine they use to transfer information from one phone form another is not working when in fact 2 weeks ago the person who have assisted us to open an account told us that when we come back she will transfer all the information and contacts from my verizon phone and will gladly transfer our verizon no. to tmobile. Laziest costumer service. Even when I went in the store he did not even acknowledge my presence and ignored me even that he is not assisting anybody.We are only like 2 costumer there and the other costumer was being assisted by the other sales representative and he was just there standing. Bad costumer service.

Mo Doumbia

Total ripoff. Just asked a dude to linked my SIM card with my other number because the phone was in a repair shop. He took out a working SIM card you keep this give me a new one and charge me for it. I bought phone there but I will never return to that store again. He had already put the sim in my phone and I was in rush. Total ripoff

Rachel Alfaro

Dont recommend going to this store. The workers start laughing at you if you dont know how to use a phone or if you dont know English.

gelai deriquito

prepare to wait a long time! ugh its frustrating at this location. been here for 45 mins. its not even peak hours.

Britney Marie

go to the t mobile in bel pre they just opened up in plaza del marcado its bigger and better : )

Crystal Shaffer

Great customer service. Answered a million of my questions.

Naheliwis

Bad costumer service. Mean employees