Twins Embroidery

Category:	Embroidery Shop
Address:	3291 W Sunrise Blvd, Fort Lauderdale, FL 33311, USA
Phone:	+1 954-306-3165
Site:	twinsemb.com
Rating:	2.3
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 8:30AM–5:30PM 8:30AM–5:30PM

Location

Photos 12

Reviews 5

Sashanna Davis

ZERO STARS!!! This place is the MOST DISGUSTING AND UNPROFESSIONAL PLACE YET! I placed an order for my work shirts on 8/10/17 (Thursday); the pick-up date was scheduled for 8/23/17 (Wednesday). On 8/20/17 (Sunday) at 3:34 P.M. they called to confirmed my Wednesday pick-up. On Saturday, 8/26/17 (3 days after the scheduled pick-up date) I went by to collect my order but it was not ready. I asked why they didnt give me a call so I wouldnt come out in the pouring rain with my child. The owner, a curly haired "woman" caught a nasty attitude and decided to return my clothes and not complete my order. I told her that was very unprofessional and she started to curse and behave in a nasty manner... she even pointed in my sisters face. It took her about 10-15 minutes to locate my items as there were bags with all customer orders all over the floor... the place looked like an actual dump! She refused to provide my receipt stating that she decided to cancel my order. She said the receipt was already in the garbage (the garbage was right next to her). I informed her that I will be filing a complaint with the Management at Swap Shop (which I did) and leaving reviews on social media; her reply was, "I dont need your business". I guess she doesnt know that the business is nothing without the customers. Her teenage boy started cursing as well, using profanity, and putting up all sorts of hand gestures. I would not recommend this place to a dead dog. Customer service and work ethics are extremely poor. DONT GO THERE!

Jamison McIntyre

I really should have came here first. I visited three other embroidery shops in North Broward and was treated like a second class citizen because my order wasnt a large one. Another told me that they didnt have the proper needle for the jacket I needed embroidered. Twins came through with flying colors. After going over the layout the turn around was only 30 minutes. I cant speak for anyone else but they are my go to destination for my embroidery needs from here on out. There are still businesses that care about small orders, and who treat you like your money is as good as anyone elses...because it is.

Shae Davis

On 8.26.17 I went to this establishment with my sister to pick up her work shirts and boy was I shocked and appalled at the level of unprofessionalism. The company called my sister on 8.20.17 and said the shirts would be ready on 8.23.17. We went to get the shirts on 8.26.17 and the shirts were not ready. After asking why the shirts werent ready, the woman (see pic) became very rude. After I took a pic of her companys sign to add to my review, she got loud and rude with me, telling me that its illegal to take a pic of her sign

STEPHEN ALLEN

Selling defective T-Shirt, tell me thats how he bought the T-Shirt and there is noting he can do to help my situation. I visited the store and had a T-Shirt printed with a logo, after taking the shirt home and trying it on I noticed that right below the neck line in the back bulged out about 1 1/2". Its pretty had to ware the shirt with this big bulge. Customer service is missing form store.

Carlos Neto

Skip on this one. Bad service and delivery. Do yourself a favor and find a more professional place to do businesd with.