Category: | Cell Phone Store |
Address: | 6500 Springfield Mall, Springfield, VA 22150, USA |
Phone: | +1 571-723-6499 |
Site: | gosmartfix.com |
Rating: | 4.2 |
Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–7PM |
NA
Nakia & Gloria Hewitt
After they fixed our iPhone, we had them work on our Laptop screen. They did not fix the issue, and over the course of two months of the attempt to fix the laptop, they ongoingly advised that a part was on the way. They did not answer any of our calls and were extremely hard to get in contact with. We picked our Laptop up from the Kiosk on yesterday after they advised we were able to get a full refund. When we arrived, the laptop was in an employees car! We waited about 30 minutes for the laptop and refund to take place all after two months! The staff at the kiosk mentioned on several instances that their manager was extremely difficult to work with and they were unable on several accounts to get in contact with him. They also mentioned that they did not enjoy working at the Kiosk because of their manager. Please really think twice before getting a computer screen fixed from this kiosk. They will take your money, but will not advise that they unable to fix the screens on laptops. Side note: Be patient with the staff at the kiosk. They appear to manage themselves, but really need a supportive manager for issues such as ours. We wish the staff and management the best or luck.
VO
Volcano Wong
This is Volcano Wong, came from China, manufacturer of IPHONE LCD Assembly for 6 years. After saw your website, I thought you might be interested in our products and can save your money. Would you like to get some samples for testing, my friend? We still have many other IPHONE Accessories; I can sent you our more information if it’s ok for you. What’s more, If defective more than 3% than we accept whole shipment replacing or refund. We have warranty even screens assembled on phones. You have my word! Please send us your inquiry with your specific needs. Email: [email protected] Thank you very much! Best regards, Volcano Wong
VI
Victor Manuel Mendez
Used this place a couple of times and both time they have done great work. Fixed and iPhone 5 that would not turn on and replaced the screen of an iPhone 6 plus. Only thing is that for the iPhone 5, they had originally told me it one price but once they had fixed it they raised the price a bit. I recommend just double checking the prices and make sure they get the estimate right
RI
Richard Baker
Had my phone fixed here while visiting another place at the mall! Loved the service and how easy everything seemed, only downside to it is that they were busy so I had to wait a while to have my phone repaired, BUT that just shows how many people trust them with their phones! and I am now one of those people! Ill definitely be back if needed!!
WI
Will Bolanos
The team at SMARTFIX is the best around. I broke my iphone 7 screen and LCD. One of the technicians there took really good care of me and fixed my iphone 7 in less than 30 minutes. The quality of the screen is great. Thank you.
TH
Thomas Alvarez
I had my iphone cracked and thought it was unrepairable went to Smartfix and got it fixed in less than 20 mins. The service was fantastic and they were very friendly. Highly recommended!
BR
Brandon Moss
Came across this store, while shopping and had my phone repaired here. Very fast service and customer friendly. Prices are amazing. I highly recommended it. Thank you smartfix.
JA
Janny B.D.
Replaced my iPhone 6 cracked screen. Quick service and professional. Got a cool deal on Groupon too :) phone works well so far; if that changes Ill update this review. Thanks
LU
Luca Toni
The people at smartfix fixed my phone for a great price and they were so friendly! Thanks guys! I recommend it if you are looking for a good price and great fix!
RE
Resham Bhattachan
I had a cracked iphone 6s repaired today and these guys did an fantastic job. Their prices are reasonable too. I would recommend.
MA
Mark Bedrin
Quick, friendly service. They fixed a cracked iPhone screen for me at a comfortable price. Took about 30 minutes.
W
W C
Absolutely awesome service and knowledgeable techs. Dont spend your money anywhere else!