|Category:||Used Car Dealer|
|Address:||6400 N Military Hwy, Norfolk, VA 23518, USA|
|Working:||10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed|
These guys are great. Mel was terrific, and went way out of his way to get me into the car I had my eye on. The car is excellent. I have had it for a few months now, and it was a steal. (My apologies, Mel, for not getting this review out sooner.) Trimax was the only place in Hampton Roads that had the exact car I was looking for, and it was for less than the fair book value. I drove their car first, then drove all over the South Side to try and find a comparable car. After a while, I just said, "screw it, Im going back to Trimax" and that is all she wrote. I took a test drive again, but I knew I was going to buy the car from them. They were honest, respectful, helpful, nice, and did I mention honest? Again, thank you.
My experience at Trimax Auto Group was the best in a long time. We have been searching for a vehicle since February and our quest was over the minute we walked on their lot. The staff was very helpful even after closing. They allowed us access to the vehicle and answered all of the many questions we had. The staff kept their word and provided excellent service. If all car lots had customer service of this stature, car shopping and purchasing would be much easier. Trimax sells quality cars in great condition. I would recommend Trimax Auto to anyone seeking a great car from a great business. Thanks to all of the staff especially Mel B.
I would like to thank everyone at Trimax Auto. After all my research I decided to purchase a vehicle from Trimax Auto. I was interested in 3 different ones. Every single one was certified. All serviced vehicles. I paid slightly more than another leaderships vehicle but conditions of the vehicles were not even comparable. They just had cleaner vehicles than any other place I have been to and the Salesman MEL and finance manager MIKE were very VERY helpful and most importantly polite and clean. I thank you Trimax Auto for making this an awesome experience for me. Yes I will be back for my next vehicle.
I was looking online for a new car and ran across a nice BMW at Trimax. I went in that day, test drove it and bought it the next day. Couldnt have been more of a smooth and painless process. Mel is great, a nice smile to meet you at the front and I will probably always use his BMW mechanic from here on out. Already had the car in for new halo bulbs and they replaced them no questions asked. I am very impressed with my experience!!! I would suggest Trimax to anyone!
THANKS MEL AND TRIMAX, TREMENDOUS SALES PERSON, GREAT ATMOSPHERE, ARRIVE LATE AT THE DEALERSHIP AND EVEN THOUGH MEL WANTED TO GO HOME HE GOT THE DEAL DONE DUE TO MY BANK NOT HAVING THE PAPER WORK STRAIGHT. VEHICLE WAS CLEAN , NO PRESSURE BUYING. NICEST EXPERIENCE I VE HAD WITH BUYING A VEHICLE. MEL IS THE MAN TO SEE. THANKS TRIMAX. WILL BUY FROM THERE AGAIN. I ACTUALLY FELT LIKE I UNDER PAID.
What an experience ! They took care of us from the moment we stepped on their lot , kept in contact with us through every step of the process . Would I recommend? YES. Would I but another car from them? YES . oh I forgot to mention you can continue to have your car services with them as well .. So if you need or want another car , go see the staff , they will take good care of you !
Its really rare to find EXCELLENT SERVICE across the board from the sales person, management, service team to the owner. EVERYONE went above and beyond to make sure everything was taken care of. Michael from start to finish is the best sales man I ever met. I cant say enough words on how SUPERB I was treated. 5 STARS isnt enough!!!!!!
Hey just wanna let you guys know I recently purchased a 750li from you all and I absolutely love it you guys are awesome Mel your entire staff is excellent I look forward to doing business with you again and I will surely recommend more customers thank you so much Sincerely Joseph Wise
Well i went in to the dealer s me and my girlfriend from start to finish mel and his team was helpful down to the very last signature on the paper im jusr happy to see people actually car about there customer before they know who you are.
Great customer service, wasnt pressured to buy anything that i was not interested in. Everything on the lot is quality. I drove off in a nice Avalon with low mileage for a great price. I highly recommend this place. Two thumbs up!
Mel was an outstanding guy, just purchased a very clean 2008 Mercedes CL550. He was very professional and I am very satisfied with the whole experience. I will refer friends and family to these guys.
Excellent service amazing cars. Not once was i let down amazing customer service mike,ashley,dave. Everyone was wonderful and always more than welcome to help!
Very eager to sell, unfortunately they do not stand for quality or behind the vehicles they sell. I would not recommend purchasing from this dealer.
Thanks Mel for putting me in a FABULOUS CLS550. You were very kind and understanding. Definitely I will be referring you.
Mike has excellent services and goes above and beyond to take care of the customer. Excellent, Excellent, Excellent!!!!
Hands Go Up
Its a rip off. Mel B is a con artist. Stay away!!!! Active duty person here. Military stay away!!
Great place cars nice and clean great services 5 stars place
Mel B, hes the man to talk to. Good guy, great service!
Great place to buy cars. Very pleased. Thank you, Mike.
There about business !