|Address:||3211 Transit Rd, Elma, NY 14059, USA|
|Working:||10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–5PM 12–5PM|
Xtreme Discount Mattress Warehouse is a mattress store located in Elma, New York. The store has garnered a rating of 4.3 and offers a variety of mattresses at different price points. This article aims to provide an in-depth analysis of the store based on customer reviews, focusing on various aspects such as service quality, availability, pricing, products, staff, and location.
|Aspect||Positive Feedback||Negative Feedback|
|Service Quality||Low-pressure||Poor customer service|
|Availability||Open 7 days||None|
|Products||Good selection||Short lifespan|
|Staff||Knowledgeable||Poor customer service|
The store seems to offer competitive pricing and a good selection of products. However, there are mixed reviews about the quality of customer service, which could be an area for improvement. Overall, the store has received a decent rating, making it a considerable option for those looking to purchase a mattress.
Extremly poor customer service. Had the manager of the Elma location as my sales person. Was more than accommodating in selling the mattress but when an actual issue came up they have no interest in rectifying it. Called several times to get this resolved was told I would receive a call back but never did. If their customer service matched their prices they would have a pretty solid business and this customer service review would have been rated much differently hope for future customers they can get it together.
Got a queen sized pillow top bed and frame and split box spring all new and out the door for less than $400. Well with the stop if you need a new bed. Way less then any other bed place Ive found in the area.
Great deals on mattresses. Appreciate the casual and relaxed sales approach of the staff here. When you sell a good product at a fair price, you dont need to convince people.
Ron was low pressure, gave us an overview of our options & was available when we had questions. 30 day return policy was also a plus.
Stay Away! Horrible Customer Service....Promises made and not delivered on. Management unwilling to right the mistakes made.
Excellent service !! Great price , they mean what they say ,they will beat anyones sale price big time, check them out !!!
Cheap. Talked away from every mattress we looked at. We sell for less.... You mean to less people. No thank you.
Bought a bed for my daughter, its super soft and I bought it 8months ago. Would buy a bed from here again.
Good selection, good prices. I ended up buying a boxed memory foam mattress for less from another store.
Good quality, equally good prices. Staff was knowledgeable and helpful.
Go there again prices and quality are great
Good service but mattresses dont last
Convienyet, cheap, very good service