Peppers Chrysler Dodge Jeep Ram

Category:	Car Dealer
Address:	2440 E Wood St, Paris, TN 38242, USA
Phone:	+1 731-642-5661
Site:	clickpeppers.com
Rating:	3.2
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8:30AM–5PM Closed

Location

Photos 52

Reviews 12

tara word

My experience was horrible!!! On 3-4-17 I decided to go look at a 2016 dodge durango limited. When I got there no greeters, I walk around the carlot for about 8 minutes before a salesman approach me and asked me is somebody helping me and I replied no. I told the salesman I was here to see Russ so the salesman took me inside to his building. The salesman said to Russ you have another customer Russ never look up to see or greet me just kept working on paperwork. Russ knew I was coming. So I sat from 3:40 to 5:00 p.m. I watch salesman come in and out of the building and finance man smoking.Some spoke some didnt. So I sat patiently and waited. I watch Russ help 4 other customers and walking back and forth to and from the finances office and outside. So I sat and watch people walking by me and nobody never asked me anything.So at 4:40 Russ gets up and gos to the back and said that girl never came in to look at the truck so Im going move it back while Im still sitting in the front. So when Russ came back in and went into the finance office and the finance man said who is that sitting in the front Russ said I dont know. So at 5:00 p.m. the finances man came out of his office and said can I help you and I said I been sitting here waiting on Russ for awhile. I told them I had to go. The finances man apologize said wait one second.Russ came out I didnt know you were her. So Russ apologize and said tell you what drives the truck home. Rushing with my informing and trying to get me out because its after 5. So I left in the truck not knowing everything about the features. After looking around before I got out of the town the gas hand was on E. I returned the truck on Monday. So on Monday finance man apologize again for Saturday. It wasnt enough. With everything that had happened you would think a sales manager would approach me or reach out to me but No. I was told they would take a thousand dollars off the price. I thought about it over night. Tuesday I told them the price I wanted it for which was the book value price. Sales manager said no considering everything they had done I thought that would be a reasonable price. Russ call me and the lowest we can take is this which was a thousand different from my price. Russ apologize and tried to fix it but it wasnt enough.

witold zapalowski

Dealer diagnosed a check engine light as a defective PCM. After waiting for the part to arrive and returning the truck for service Peppers techs could not program the new PCM. I was told that it is not their problem because the truck is too old. This is 2005 Dodge Dakota with 137k miles. I checked with 2 other regional dealers and they were confused by Peppers inability to do a job. Seems I am the second review with the same type issue.

Elvis Presley

I didnt like anything about them. I took my truck there 3 times due to it not turning over on and off. Peppers could not figure it out and the service manager was rude with me. My uncle figured it out within 2 minutes of having it. Peppers service crew is definitely novices when it comes to vehicle maintenance and repair!

nash estafan

I tried to get my computer programed but they quoted me $600 for the part . I got the same part for $120 from advance auto. They refused to program new part. Since I did not get part from them

Daniel Thompson

After moving to TN from VA I found Peppers to get service for my Dodge. Them were extremely friendly and much quicker than I was used to in VA. Ill be doing all my vehicle business with them.

Amy Ballard

I loved the compassion and helpfulness of my salesman, Raymond Glisson! I loved how easy Noel made the purchase process! Great experience all the way around and for that I thank you!!!

Aimee Bilger

Very informative sales associates. Love my new Chrysler! Go see James Patterson! He will do all he can to get you the best prices!

Diana Wray

Bought second vehicle today from Peppers in Paris. Service was excellent again!! Brian is awesome!

Jerry Schmitt

salesman were friendly, didnt get that pushy feeling Ive gotten from other dealers.

Sha r i Felleson

Friendly service. Competitive prices.

Pictoe Landen

Everyone was very professional.

Anthony Clark

Not very knowledgeable