Category: | Jeweler |
Address: | 4500 Olde Perimeter Way, Atlanta, GA 30346, USA |
Phone: | +1 770-393-0321 |
Site: | jewelryartisans.com |
Rating: | 4.9 |
Working: | Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM Closed |
TE
Terri E
I first met Jamie, the owner of Jewelry Artisans, 7 years ago. I lived near the store and wandered in there one day. Jamie was so friendly and introduced himself. The store is beautiful with many wonderful temptations! I found a pretty little white gold topaz ring and was happy with my purchase. Shortly after that purchase, I found a beautiful sapphire bracelet that I loved. I purchased it; a week later I was unexpectedly laid off from my job. I went back into the store with the bracelet, and was very upset about losing my job. I asked if they would allow me to return it in light of the circumstances and they said yes, which was very kind of them. I would not forget their kindness to me. In 2012, I was shopping in Nordstrom and spotted a beautiful pair of .75tw diamond solitaire earrings on sale for a crazy low price. I purchased them and immediately took them to Jamie to ask if they were worth what I had paid for them. He took the time to look them over, and even asked his appraiser to do so. He assured me that I had found an amazing deal and that I was very fortunate! What a blessing to have him care about my purchase from another store! Fast forward to present. I had moved away from Dunwoody, so had not been to Jewelry Artisans in quite a while. I recently moved back to the area and dropped in last Friday and asked for Jamie. He recognized me and gave me a “welcome back to the hood hug”. I told him that I was hoping to upgrade my solitaire earrings to a larger size. The Nordstrom Anniversary sale was right around the corner and they had been calling me with options for my earrings. Jamie asked his manager, Terry, to help me explore my options there at Jewelry Artisans. With Terry’s excellent diamond knowledge, he showed me several pairs of earrings and explained the differences in them. I knew when I saw the 1.21tw earrings on my ears that I had found what I wanted! I had wanted a little larger than 1 carat tw, but had thought I couldn’t afford such an upgrade. Jamie and Terry made it happen for me and I am so thrilled with my sparkly earrings. Of course, the color and clarity are good since Jamie does not have any item in his store that is not of the highest quality. Always check out Jewelry Artisans before making a choice somewhere else! I am so glad that I did. You will be too!
JU
Judy Stein
My husband and I celebrated our 40th wedding anniversary which signifies Rubies so naturally I wanted a piece of jewelry with rubies to celebrate this most wonderful milestone in our lives. Upon much thought, I decided I wanted a shaker necklace with rubies inside. When deciding to have this custom designed, my thoughts went straight to Jewelry Artisans as they had designed beautiful pieces for some of my family members in the past. We walked into the store and were greeted by Terry. I told him what I wanted and showed him a picture of my idea. His eye for detail was amazing! He saw things that my husband nor I ever saw. He went to an envelope of loose rubies and started collecting certain colors as well as certain shapes that he knew would make this piece of art so spectacular! He and Brittany sent me pictures of their designs along the way. With each picture, I got more and more excited! I knew the outcome was going to be exactly what I had envisioned! When the final pendant was ready for me to pick up Terry thought the rubies had settled a bit so he added more at no cost to me! Now that is someone that wants to satisfy his customer and satisfied I was!! I am beyond thrilled with the outcome of this most beautiful pendant!! It will be a treasure of mine for many years to come! Thank-you Terry and Brittany for going beyond the call of duty in fulfilling my vision.
PH
Phil Bowman
What a wonderful experience! Jewelry Artisans provided an extremely comfortable environment and I did not feel pressure at all. The staff welcomed me every time I came back, provided insights on the pieces I had in question, and gave me different options based on my needs. I told them what I was trying to do and they genuinely got excited with me and wanted to help. It is a fun, relaxed, and very pleasant place to shop. I did research on a "push gift" for my wife during the delivery of our child. The owner let me take a demo ring to the hospital to show her and said that hed help me once I returned from the hospital. I returned a week later and said that Id think about it. I waited many months to purchase the ring, but when I returned, I was remembered, was asked about the baby, and we picked up where we left off!!! Needless to say, I have the ring, and confidence that the staff will help me for many purchases in the future! As for the products...very impressive, unique, and customized! Give them your vision and youll get the solutions youre looking for in a quality piece of jewelry.
WI
Will Vining
Great place to buy engagement rings! I never post reviews, but this is such an intimidating process that I wanted to provide any help I can to other guys out there shopping for rings. I purchased an engagement ring at Jewelry Artisans last month and was completely new to jewelry shopping. Since I had no idea what I was doing I spent hours browsing online reviews and shopped locally at the big name stores looking for help with this huge purchase. Thankfully I stumbled into Jewelry Artisans where Jaime, Terry and the staff were extremely helpful in educating me. They truly made this stressful process a pleasure. Jaime was very patient and we went through many different styles, cuts, etc together until we found a great diamond and setting within my budget. My fiance absolutely loves her ring... She has been back into Jewelry Artisans multiple times for resizing, cleaning, etc and they have continued to provide exceptional customer service. I would highly recommend Jaime and the Jewelry Artisan team to anyone in the market for an engagement ring.
A
A Private User
Jewelry Artisans RUINED my engagement ring!! I went in there hoping they could fix the situation after my other engagement band broke. However, they only ended up making the situation worse. When they gave me my ring back there was a HUGE gash in my band from top to bottom. The etching was SO ugly. They said they had a very talented etched who could do anything. This was not the case, the etching looked very unprofessional and I could have probably done a better job. Jewelers are supposed to pay attention to small details and unfortunately Jewelry Artisans DOES NOT. If you want quality and professional jewelry do not go to Jewelry Artisans. I am so sad and now out of a lot of money. They would not even work with me to try to make the situation better, unless I paid them to do a whole new job. They were not willing to fix what they screwed up. My husband and I are newly weds and cannot afford the price of a whole new ring. So, now I am left with an ugly ring on my finger and sadness EVERYTIME I LOOK AT MY RING.