Category: | Motorcycle Dealer |
Address: | 9619 Palm River Rd, Tampa, FL 33619, USA |
Phone: | +1 813-514-8775 |
Site: | radscycle.com |
Rating: | 4 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed Closed |
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jacob lott
I have brought all my bikes to Rads many times over the past 8 years and have never had a serious issue. Any issues I have had they explained and a rational person would not be upset over them. I have also referred many of my friends to them and I have never heard about a problem from any of them. They can do an oil change for less than you can buy the oil and filter and do it yourself. the mechanic does an excellent job and I have never had to bring a motorcycle back a second time to fix the same issue except when it was something I did wrong. And while yes the customer service is not like a hotel who cares, it is a motorcycle shop. They are straight forward, reasonable and honest. I would rather them be total and complete jerks and rude as hell and fix my motorcycle right than have them be nice and sweet like barneys and have constant issues with my motorcycle and/or over charge the crap out of everything like barneys does. Basically if you want honesty, reliability, affordable repairs & upgrades and if you dont need constant ass kissing to feel good about yourself go to rads. Oh and bring the mechanic a burger or Cuban sandwich with a monster energy drink.
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Private User
Horrible customer service and business minded person. If he is willing to treat a potential customers by being rude, what do you expect if you have a return or something is wrong with the part? He has items listed on eBay with free shipping. Tried to call about coming to pick up the items which would save the company shipping costs and allow me to get the part quicker. Instead of trying to workout a deal, he was rude saying, "If you dont want it then dont buy it." Well I do want the part but was trying to save him $15 in shipping since its listed as free shipping which would save the company money and get my part sooner. Id rather wait and purchase the item from someone else who actually has customer service skills. Id recommend trying to find somewhere else that actually listens to their customers and cares about them.
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Gabriel Jordan
Beware of what they say and how they say it! I was told day before yesterday they had a used exhaust for a Honda cbr 250 so today I make it there and the guy says "sold it yesterday" and like clock work says right behind it "but I can order you a brand new one!" I think your business sucks because you waste my time money and risk my life to try and get me in the store for the upsell on a product you didnt even have to begin with! Douche move bro! Ill never come to your store again and I hope everyone reads this and realizes that its a waste of their time and money because you only care about the dollar and care nothing about the customer! Lesson of the day........Can bullshit a bullshitter!
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Stanley Morris
Rad is a great guy. My name is Stanley morris and I have a Honda nc700x. First I should note, that this is my first bike and rad and his professional team gave me a great d8eal if info I needed to know. They couldve easily takin advantage of me since I told them this was my first bike but they didnt and it was great. I still need to call rad and get my chain fixed and all prices are low and guaranteed. I took my bike to get its chain fixed and everytime it was 10 bucks. Once I had to take my bike to barneys to get the same thing done and they charged me 45$. I will continue to go to rads forever and encourage riders of any style to take their bikes there its a great place.
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Ryan Lusetti
I had known Rad since 2004 . he is definitely not retail. which is a huge benefit because that affects the prices. he always gives the never to beat prices. he doesnt run a presidential welcome committee nor a 5 star Marriott hotel suitable for Donald trump. be-for-real,conversely; its a shop where motorcycle enthusiast talk shop. lets go back to 2nd grade you give respect, you get respect. and also to the comment about stolen bikes if that was fact the shop would be shut down by the police. his business is legit and he wouldnt throw his 11 yr old business away by breaking the law.
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david spencer
WORST CUSTOMER SERVICE IVE EVER EXPERIENCED IN MY LIFE !!!!! and was there to buy a replacement part that i called about and said they had... person told me "rads not here so i cant help you ".. asked when he would be in since i drove 45 mins to get there and response was " it doesent matter ..hell get here when he feels like it" PLEASE TAKE YOUR BIKE AN MONEY TO A SHOP THAT CARES ABOUT YOU , YOUR BIKE, AND THEIR REPUTATION .. ILL BE SURE TO TELL EVERYONE IN MY CLUB WHAT SCUM BAGS YOU ARE !!!! WISH YOU A BANKRUPT 2015..THATS WERE YOU ARE HEADED SIR!!!!!
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Joe Rider
STILL have all my bikes done at Rads, there is no one better for price, service, and quality. I now have over 70 bikes and he is my go-to guy. I have a fleet of over 50 motorcycles and I take them to Rads Cycle for all my maintenance needs. I have been through four mechanics in two years prior to using Rads, and none of them even come close to the efficiency and reliability that I have experienced there. By far the BEST PRICES I have found also. If you read any other garbage on here, its just that, garbage. JOE
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Billy Davis
They can fix standard mechanical issues on most common metric bikes, but if you have an extensive or complex mechanical issue, or have a more uncommon bike, you might end up being disappointed with the service. Its a good place to go for maintenance, but if a mechanical problem is leaving you scratching your head, Id think about the ride factory in ybor city; their metric bike mechanic is a genius with over 35 years of experience.
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Daniel Gonzalez
The best motorcycle shop in the area, bar none. The guy running it, Rad, is a genius. And his mechanic Gixx is brilliant. Theyll both work with you and get your needs done in the most efficient way possible. Definitely check them out above any of the others, they seriously know what theyre doing and are legitimately affordable!
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Sven T
After reading different reviews I figured I would give Rad and his crew a chance. I was impressed, they were able to help me out and offer a fair price for it. I will be going back for all my repairs from now on.
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Zachary S
Ive always had a very positive experience at Rads Cycle, he isnt bubbly or super outgoing, but he is an expert when it comes to motorcycles and will give you a fair price for his work.
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A Private User
Rads has never given me anything but superb service to go with the great prices. He has a bunch of parts on hand, new and used, and I havent found anywhere better to take my bike.
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Dustin p
Been there a few times, service is always great. I plan to go there to get a steering damper in the next few days, actually waiting for them to open now so I can call em.
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Zac Marcano
Usually does great business but wouldnt let me install my choice of aftermarket parts when I brought it to his shop not sure if Ill be returning my business there