Category: | Bridal Shop |
Address: | 1041 W Foothill Blvd, Upland, CA 91786, USA |
Phone: | +1 909-946-8677 |
Rating: | 4.5 |
Working: | 10AM–2PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–2PM Closed |
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Brian Hannemann
Isaac comes across as friendly, and makes all sorts of promises. I took him two suits to alter. I SHOULD have had the suits altered down in LA at the garment district where I bought them, but I wanted to give a local business a chance. What a mistake that was. I tried on the suits. Isaac looked it over, and all I wanted was to have him hem the pants, putting in an inch and half cuffs, as well as take in the waist from 36 to 34. He said all sorts of things needed to be done, like adjusting the button holes, fixing one sleeve length imbalance I could not see, but I figured what the heck, the guy is a pro. He invoiced me for the work he was going to do. He seemed really nice, so I believed him. The total tailoring price for both suits was over $600, way more than the price for the suits themselves. But, I figured this guy was going to do a bang up job, and I would be getting a great fitting suit. He asked that I pay up front. Normally, I NEVER do that. But, again, he seemed so nice, and he promised fast service, AND I read his reviews here on YELP, that I figured sure thing, I would pay in advance so he would deliver on his promises. What a mistake that was. Over six weeks later, after I kept coming by the shop every afternoon, only to see a hand lettered sign in the window that he was gone for lunch, I finally cornered him in his shop. I asked him where my suits were. He said he had not gotten them done yet. What a joke! Why not? It had been a month! He promised he would get them done in another two weeks. What choice did I have? I should have just demanded my money back right there and then, but I did not, again, giving this guy the benefit of the doubt. About a week and a few days later, he said the suits were ready. I stopped by one morning to get them. I did not have time to try them on, as I was on a deadline. He assured me all was in order. I took the suits and left. The next day, when I went to put one on, to my HORROR, I saw that BOTH of the suits had the pants hemmed WITHOUT cuffs. I HATE that. Isaac RUINED both of the suits. Now I either wear something I hate, or I am out the price of the suits, and the costs I spent on that crook Isaac to ruin them. NEVER, and I mean EVER, spend a minute even thinking of going there. This guy needs to be out of business.
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A Private User
This girl must have been a bridezilla! I have been a client of Issac for over 10 years. He has done over 6 different weddings in my family. He has done brides dresses, bridesmaids and mother of the bride and everywedding has been exceptional. Issac is one of the most honest and upfront people that I have ever known and done buisness with. Just recently for my wedding he was able to help someone outside the wedding party on a moments notice. Her dress was destroyed by another bridal shop and he was able to fix it within 48 hrs before the wedding. He is very clear and concise when he speaks to you. He underpromises and over delivers everytime. Our experiences establish a track record with this buisness. Unfortuantley there are brides out there that do not pay attention to detail and then want to blame others...have you ever seen the show bridezilla. This girl could not even remember the name of the person she was dealing with! It is unfortunate that she is able to post her unreasonable review here for this buisness. Do not listen to her post and if you want something done right with the best quality go to issac!
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A Private User
If you need a tuxedo for any occassion, and you want it a specific way, such as fit or style, visit Isaac at Isaac &Isaac Bridal. My experience finding a tuxedo that met my requirements was exceptional. Isaac fit my wedding party exactly how I asked him to do it. Both he and his wife Inez were patient, understanding, and offered the best customer service. I highly reccomend Isaac & Isaac Bridal to anyone who needs a tuxedo rental or any type of clothes tayloring. I trusted Isaac and he followed through with everything that I asked of him during my tuxedo rental process. Isaac is a very trustworthy man that will make your experience the best when you need a tuxedo rental. Not only did his word hold true about his work, but his honesty was emulated even more when he called to notify me that he found a ring in one of my groomsmans shoes. It was my brother inlaws Air Force ring and it was very valuable. Again, I can highly reccomend anyone to Isaac & Isaac Bridal for the best service!
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Lorien Wallace
I found Isaac through a friend’s recommendation and am so happy that I followed her advice! Isaac was extremely professional and was willing to work with me to make my wedding dress fit perfectly. He had great advice on how to make the design my own to fit the look of the wedding. The quality of his work was excellent! Also he offered great pricing for the amount of work that he put into the fittings and was willing to meet with me as many times as I needed to make sure I was completely satisfied. I would recommend him to anyone who is looking for quality work at an affordable price and wanting someone who can make your garment unique to you!
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Joanna Sherif
I had a wonderful experience here. I brought in two shirts that needed mending, one pair of professional pants that needed hemming, and two floor length dresses that needed alterations. Isaac knew exactly what I had in mind for the dresses- its like he gave them a second life! I cant wait to wear them again. Isaacs pricing was exceptional, especially considering how much work needed to go into altering one of the dresses. Isaac was also accommodating of my schedule and time constraints- all this was done in a week! Thanks so much, Isaac!!
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Kahdeadrah Stone
Well I needed the top of my dress altered for prom. The dress was very nice but I just needed it sized differently. It just wasnt perfect for my figure. So Sal said hed have it in time for prom. And he did. I went to pick it up today and it fit much better. The work done on it was very good. The dress was nice before but now? I absolutely love it. Ill definitely recommend him to my friends (well...I have since my brother got his pants altered but Ill continue to do it) and if I need it, Ill go again.
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A Private User
Beautiful custom bolero! I went to Isaac not knowing if I could trust his work with my wedding dress and to make a matching bolero. He reassured me that he will not let me down and that was a GUARANTEE! I am very GLAD i had gone to Isaac for my bridal needs. His work exceeded my expectations! I am absolutely happy with the work Isaac had put into my bolero and alterations. SATISFACTION GUARANTEED!!! - Lepolo T.