Category: | Bridal Shop |
Address: | 316 N Anaheim Blvd, Anaheim, CA 92805, USA |
Phone: | +1 714-776-6881 |
Site: | mariposabride.com |
Rating: | 3.7 |
Working: | Closed 11AM–7PM 11AM–7PM 11AM–7PM 10AM–5PM 10AM–5PM 11AM–5PM |
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Stephanie Torres
I purchased my veil from this place just a few months ago. It came in 2-3 weeks and I was shocked! I paid over $500 and it was not like the sample I was shown. Im beyond disappointed I get married on Sept. 8th and Im not happy. I spent alot of money to not get what I wanted or ordered?? The lace around the veil is clearly almost 1 inch shorter and the way they attached it to the brouch is not okay. It moves around. They were going to "fix it" and mail it to me. I got it back the same, in a tiny box completely wrinkled. I went down to speak with someone about it, manager Jessica I believe, and she told me to re-compensate for the width she can give me back $10 WTH? that was a slap to the face. I dont think Im overreacting its the principle behind how they treat others. Ive hired an attorney. They have tainted my wedding journey =[ Very sad. I purchased my dress from Lovella Bridal in glendale and I got exactly what I paid for perfection. The details in the tailoring was difficult and they got it exact. I shouldve bought my veil there. Not Okay!
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Carissa Mckeeby
Went there with my sister and mom to get a bridesmaid dress for my best friends wedding and they were unprepared as we had made an appointment 1 month in advance. Non of the dresses were pulled and they didnt have anything bigger then a size 6 to try in. So if you are bigger then a size 6 you just have to order a $200 dress and hope it fits cause I was told there are no refunds and if it doesnt fit your screwed! The worst part was when my kid got a little fussy since it was taking so long since they were not prepared for us the sales girl had the nerve to ask me to take my child outside cause her crying was annoying others. So I did and my $500 business for a dress that my sister and I would of purchased from them. Needless to say we went I Alfred Angelo and had a much better experience. I would never purchase anything from this store even if it was the only bridal store, horrible customer service!!!! Avoid this place!!
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bev hershey
I was visiting in Pennsylvania and found the perfect mother of the groom dress. That shop was not able to deliver it to me in a timely manner due to my time constraints not theirs. I called Mariposa and talk to Tiana who immediately won me over with her enthusiasm and her helpfulness. She told me they didnt have a sample but they carried the line. Id already tried on the dress new exactly what I wanted and was able to give her that information. She was excited for me that I found the dress and was extremely helpful on the phone, with emails, phone and email follow ups, and in person when I went to pick up the dress. Her bubbling personality and her enthusiasm helped make the experience an easy one. I highly recommend that you take a look at this shop. The three sales consultants that I interacted with when I went to pick up the dress or extremely nice and I would do business with them again in a minute.
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Alyssa Bremner
My consultant was Tiana and I couldnt be happier about the experience my family and I received. We were catered too, welcomed, encouraged for dress opinions and giving suggestions for dresses. I really felt like I had a productive appointment and got through a lot of product. I really enjoyed being in the back room. Dont get me wrong the front room is grand and very showy. But my family and I really enjoyed the coziness of the back room and how private that felt to us. Tiana even got us water and coffee to help us feel more comfortable. I didnt buy today - however I will be back once the 2018 line comes out to do one last comparison and then I will purchase from Tiana & Mariposa. My experience here was by far the best of any shop Ive gone too and I truly felt special. I will be purchasing my wedding dress from Tiana and Mariposa Bridal.
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A Private User
For my wedding, I ordered 5 bridesmaid dresses from the owner of this shop. The agreed price had include alterations for these dresses. When it was time for my gals to go in for their dress fitting, the owner increased the price of these dresses and told us that alterations was additional cost. I showed them my order receipt and they were still very stubborn about it. So much time and energy was wasted in dealing with them on this issue that they had caused. After several hours of it, they finally went with what we had originally agreed upon. We even bought matching shoes for these dresses from them. A company cannot run well with such horrible business ethics and service! They should not treat their customers this way. I highly discourage everyone to even consider buying from this boutique.
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A Private User
Whats not to love! Stephanie was the consultant I worked with when I went in for my bridal gown. She was helpful, energetic and fun. I ended up buying my gown THAT day! Becuase I loved my experience so much I went back to have my sister try on bridesmaid dresses. Leanna was our consultant that day and was very helpful in weeding out the wrong color blue swatches before my sister even tried dresses on! Fantastic! We WILL be buying the bridesmaid dresses here. While I was there the second time the owner was there, she was very nice and told us about the remodel taking place. I think they apologized 5 times or more for the paint smell...no big deal ladies, its A-OK! :-)
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A Private User
Mariposa Boutique really cares about you as a customer! I have been to 3 different salons; 2 in Orange County, and 1 in San Diego and this is the only one I did not have any anxiety about doing business with. My sales person is Beth, and she is VERY friendly and knowledgeable, and all the other girls give off the same vibe. She really knows how to fit the sample gown you are trying on so you feel like you will on your big day. I am purchasing my bridal gown, and 4 of the girls dresses there - and would not have it any other way! The stage is a little intimidating but they do have a more private back room area if you are not a "look at me" bride.
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A Private User
Very knowledgeable staff and very nice selection! I was specifically looking for a certain dress to try on and they had it. They also had other selections for me to try. The consultant was very polite, knew how to make the dresses fit me nicely and of the ones that didnt work with my body type, knew how to politely say it without making me feel bad. Best of all, they allowed you to take pictures! I didnt know because of all the other bridal salons Ive gone to, they always said no, so I didnt bother to bring a camera when I came here. They follow up too. I received a card in the mail from my consultant about my dress shopping.
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Viri Pedroza
Stephanie helped me last year when I came in to try on dresses for my wedding this past June, she was amazing! We talked about the ideas I had, and about my wedding, she picked out 3 dresses and I fell in LOVE with the first one. It was a very easy, relaxing, fun, emotional moment. Im so thankful for all the girls that I encountered on my visits back, how excited everyone was for me. These girls really do give you the full bridal experience.