Category: | Gift Shop |
Address: | 3332 Crain Hwy, Waldorf, MD 20603, USA |
Phone: | +1 301-638-9450 |
Site: | ediblearrangements.com |
Rating: | 2.9 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 8AM–1PM |
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Sirena Bazile
The 1st time I ordered from THIS place it was supposed to be ready by 9am for pick up. It still wasnt ready by noon. The owner was very apologetic & seemed nice so I filed that away for over a year. I believe in 2nd chances, so I ordered an arrangement to be delivered for my daughters birthday that never came. Called the 800# & they said to give it to 9pm! 9:15 nothing. I called the next morning. Received a call back from a man who identified himself as the manager who was NOT customer friendly at all. After a couple exploratory questions, he rudely said "Well what you wanna do?" I love edible arrangements & have been a customer since 2010, but I will NEVER EVER patronize THIS location in Waldorf EVER again!
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Deborah Hensgen
I am sorry I even took the time to call this store in LaPlata Md. The person who answered the phone was not abLe to speak up. I asked several times for him to speak louder! ! Not only did he not speak up but he barely could answer my questions. I also asked if there was another store that could service Newburg Md. But he could not even tell me this. I asked what time they opened on Saturdays and he thought it might be 8am!!!!!. Management needs to get someone in there that sounds like they enjoy their job and respect the customer on the phone!!! I will go else where for my fruit tray for 50 people!!! I will give my business and my money to someone more pleasant !!!!!
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Peaches S.
I ordered a birthday arrangement from this particular location. Ive never actually visited the spot and was shocked at how small it is once I stepped inside. Lol. The two ladies working were very efficient and friendly. My arrangement was ready and it was actually better-looking than what Id seen online. Excellent! The fruit was also fresh and tasted delicious. They did forget that Id ordered balloons as well but once I mentioned it they quickly went to the back and brought out 3 large birthday balloons for me. Id definitely order from here again! Great customer service and albeit small, the venue is clean.
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Michelle Ramsaroop
Not happy at all with this store. My first order was not what I expected. The strawberries and pineapple not dipped in chocolate were not fresh at all. Went in and another one was made this time it was a lot smaller tank my original order, the strawberries were not sweet at all they were very sour. I was very disappointed at the end of the day I just wanted my refund back.
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Michael Diggs
I called a order in from a different state..these people are not good at taking orders I had to constantly repeat myself numerous times.and the they still couldnt get it right ..I would recommend get more customer service skills to better fulfill the order in a reasonable time..this is not good for business
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Nancy C. McCord
Wow who knew that you could buy apple slices covered in chocolate and nuts in a gift box there. What terrific options they are way more than the photo you typically see of melon pieces.
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David Thompson
Sent my wife a Valentines box it was a mess as if it got dropped kicked and thrown around never again it was 70 bucks Im pissed and on hold now with them.
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Eric Ronan
I sent my GF a sweet little basket, she is a teacher and it not only made her day, I think there may have been a few jealous colleagues
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Joseph Williams
Nice