Wedding Dresses Orange County - Genesis Bridal Boutique

Reviews 3

SA

Sasha Kornilova

Wow i have not seen more horrible treatment towards customers in a long time. I do not typically leave a bad review, but this place does not deserve the high stars left by few satisfied customers. When we initially walked in to pick out our bridesmaid dresses, the store associates were attentive and sweet the whole entire way. The bridesmaids paid $150/ dress each and left to pick up the dresses in the promised week. The week of when the dress was due, the maid of honor called the place and they told her that they could not make the sale due to the vendor availability. It took for her to call them to find that out. Then it seemed like things got squared away and we were promised the dresses to be delivered but a few weeks later. The day they were supposed to be delivered, yet again the same thing happened and last minute we found out that the dresses were not available. Promised in a different ( and cheaper) style, the dresses were promised a third time and in a few days. Then the day of they were yet AGAIN not available. That is the third time throughout this whole process. That is after the store charged the girls $150/ dress each. That is an unacceptable treatment of their customers and I really hope that people do not have to go through the same kind of experience as we did. Absolutely terrible and unethical.

RO

Roosevelt Ayotte

You will not be disappointed if you buy your dress here! The staff is amazing. They are patient, accommodating and professional. The dresses here are the best quality and they will make sure to have it fit perfect. Awesome place.

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Reyna Ortega

Pricey place