AutoZone

Category:	Auto Parts Store
Address:	10960 Fairfax Blvd, Fairfax, VA 22030, USA
Phone:	+1 703-591-1649
Site:	autozone.com
Rating:	3.6
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–9PM

Location

Photos 68

Reviews 35

Jane Lindemann

This place is terrific! On more than one occasion I have received tremendous service and help. Once one of auto zones finest came out to my car and helped me glue my rear view mirror back on. He didnt have to do that...he had "made the sale" and could move on.... Right now we are in the middle of the big DC Blizzard.....with a snowblower that just stopped working....and who would have thought there was any chance Auto Zone would be open? Not a business from Oakton to Fairfax was open....but employees at AZ spent the night near by so they could be there. They were incredibly helpful offering to stay till we dug ourselves out and made it over to them....Lets face it...you dont find this kind of dedication or service in the world today. Ten stars baby!!!!

A Private User

On Tuesday, August 31st around 5pm - I went to the Autozone in Fairfax and witnessed the front desk clerk tell a Hispanic customer that he would not accept his money ($1 helping out another customer who was short). After the other customer found some extra change to pay, he claimed that he did not have change for $1 to get him out the store - and when the Hispanic customer left he told the other customers that he did have change and looked quite proud about it. If you dont want to have to deal with ignorance - dont go here.

A Private User

WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE. The clerk openly ridiculed me for not knowing for sure whether or not my car had four or six cylinders. He refused to show me where the oil at the back of the store was that I needed because, and I quote, "Im feeling lazy." When I saw that they were out of the oil I needed, I returned to the front desk to inform him, and he mocked me once again: "Why is this hard for you?" he asked, laughing. Id never been so disrespected in my life. DO NOT SUPPORT THIS STORE!

Amir Raza

I oder honda odyssey 2001 transmission and I recived today and I like to spacel thanks store Manager Mr Adam he really very help full to my oder and go extra miles for great customer Service thanks somuch looking always farved to get staf from this store . Aamar Raza .

Fabian Paz

I had been coming to autozone for the last 6 years until yesterday when fairfax VA store didnt let use BOD2 and didnt want to test my battery even when I was going to get parts from them , ended up going across the street to another parts store where They treated me better Not visiting autozone again..

Sarah Vanderplas

Really friendly, clean and well stocked. I needed a lightbulb, the guy looked it up and it was in my hand within about 2 mins of walking in the store. He lent me a screwdriver so for about 8$ and 10 mins I was no longer a pullover target. Nothing to improve here.

Vamsi Pulavarthi

I went in there to find a rivet. Was going for some help. None was provided.for something that should have been a 5 min stop, it took 25 minutes to find what I was looking for. Found the post eventually but after lots of time wasted.

BMF

Very clean store with informative, bilingual staff. An employee installed a battery in my car during a downpour, and he didnt complain once. Great service! Please select the thumbs up symbol if you found this review helpful.

JOHN TROY

Love these guys. They know their stuff and are always helpful. Special order parts show up same day sometimes. Price is always lowest. Most of the id-i0-ts trashing this store dont know a muffler bearing from blinker fluid.

mrscarlettsin

Great employees, helpful and willing to help figure out whats wrong with your vehicle or scan your OBD and tell you your trouble codes and what needs done to correct the problem. Kind employees as well

A Private User

Smh this is the worst autozone ive ever been to dealing with racist employees, horrible horrible customer service, including common courtesy, and no actually knowledge of a working vehicle.

Roland Bradley

Great selection of auto and truck products at reasonable prices. Staff knowledgeable and will assist with battery check and professional install. Check engine light diagnosis as well.

Chuck Hall

I had a question, they had they correct answer and the young man even checked for the item on the shelf to double check they indeed had the item. I am happy.

Yasir Rehei

The worst auto place ever!! The front desk are the worst. Customer service is a nightmare!! Go to a different store never go there never!!

Brehon Gregg

Many auto care shops in the area but why go to one that has what you need when you need it. Helpful staff that are knowledgeable.

seferino lopez

Son muy atentos y amables paratodo

Gus Redmond

I waited in line for 10 min to buy a battery. I dont think the staff knew how to use the computer system.

Joseph Naylor

Hard to get service from the help, but they should have what you need with fair return policy.

Burak Suzal

They installed my new battery and headlight bulbs. Very friendly and helpful staff.