Mary Me Bridal

Category:	Bridal Shop
Address:	2922 E Chapman Ave, Orange, CA 92869, USA
Phone:	+1 714-744-1655
Site:	marymebridal.com
Rating:	2.6
Working:	10AM–8PM 10AM–8PM 10AM–3PM 10AM–8PM 10AM–5PM 10AM–5PM Closed

Location

Photos 88

Reviews 5

A Private User

I went to Mary Me Bridal on reccomendation from my hair stylist. My experience here was probably the most complicated. My trip started out great but ended pretty unsatisfying. Here are some pros and cons about my experience here. PROS: -The lady who helped me pick a dress was excellent! Her name is Helen, I think -They have a lot of beautiful dresses -They have affordable prices and nicer designer dress options - I loved the dress that bought CONS: -the alteration ladies are rude, unprofessional and not accomodating. -they charge you an arm and a leg for alterations, my dress was about $800, the alterations were $600. -All the dress sizes are size 10, so if you need a dress in less than 6 months, then you should go elsewhere. I bought off the rack in a size 10 and I am a size 0, I was concered and skeptical that alteration could not be the solution but they assured me that they do this all the time and it is really quite normal, which was of course BS. Lets just say that the dress that i tried on was not the same expensive-looking dress that bought and took home. I thought that if i would put $600 dollars more in to the dress to make it my size it would magically be perfect, I took what I bought but I am not happy about it, and they are in the business of making brides look beautiful and be satisfied with their purchase. They did not fail me but they gave me a hard time just because I wanted it to look the same as when I tried it on. So ladies if you want to go to a place that doesnt fail you but gives you a stuggle to get what you want, then this is a place for you. I would not reccomend this place, because this is supposed to be a wonderful experience. And believe me it was wonderful until I started my fitting! Good luck to all you brides!

A Private User

I purchased my wedding dress and all my bridesmaids dresses here, which makes me wish I could give this place a better rating; but I just cant. I purchased my dress here and our consultant, Edith, was terrible. Our seamstress, Esther, however, was great. Really great and really accomodating. I wish I could go into detail, but this place isnt worth it. Edith was rude, pointed her finger at my mom and walked away, never to be seen again because she didnt want to do the alterations we were requesting on a dress we already paid for in full. She walked away and never came back. NEVER. After several minutes of disbelief, we found the seamstress, showed her the alterations that we wanted and she was able to do them right then and there with the dress still on me. She was very gracious and very accommodating. We never saw the consultant again. I can only assume she went to go and hide because of the childish spectacle she made of herself. If youre going to call yourself a professional, you need to act like one. Ive never been treated so badly in my life. My mother is very nice, but we were just making it clear that these were alterations that we would like. All the attendants at the bridesmaids store were great, the seamstress was wonderful and even several other attendants were so nice, but our consultant was a disgusting human being that lacked any sense of decent customer service and manners. I love my dress and I would love to refer this place, but I just cant. Price points and selection are good, but I would rather pay a hell of a lot more elsewhere than to go through that experience again.

Tia Durand

If I could give this place 10 stars I would! I walked in here on a Monday evening on a whim. No appointment or anything. (I also realize that this would have played out very differently were it a Saturday or Sunday). I had been dress shopping for two days straight, 5 stores, about 30 dresses, and I just couldnt make my mind up. My sister randomly drove to this store because I was ready to give up on dress shopping. As soon as I went in all the girls were very relaxed and not pushy. I started by looking for a bodice because I already had found a skirt at another place I really liked. Right away Sue was so helpful and sweet! Even after I told her my wedding was in 2 months, and my budget was less than 1000, or very close to 1000. She started pulling things off the rack and I found so many great options that I found myself with a new top two that I loved! Anyways... long story (kinda) short. I think it is important for people to recognize that they have WONDERFUL off the rack options! From top designers, at 30-40% off! Which makes them super affordable. Also, overall, this place had the best/most options out of anywhere I went! I couldnt believe it. I was in wedding dress heaven! Everyone I felt with was so sweet, and helpful, and laid back!! (Not like they have a stick up their butt, or are super pushy). Loved the dresses, loved Sue, loved the sale/off the rack options. I wish I went here earlier!

Stephen Wolff

DO NOT have any alterations done here. My fiance bought her dress from a very helpful salesperson over 7 months before our wedding. When she went to pick up the dress TWO MONTHS ahead of our event, the taylor (who also just happens to be the store owner) charged her a rush fee. Cash only. Plus tax. Cut to a few weeks later, the alterations are complete, but the bottom of the dress is completely unhemmmmed, and rips easily. Whats worse it that the dress is as wrinkled as if it had been tossed into a pile in the corner. My fiance could not understand why this dress looked great after being shipped from China to Tustin, but looked more wrinkled than a bag of prunes soaking in a hot bath for an hour after being in the hands of their alterations "expert" for a week. Mary me bridal kindly offered to correct the rumpled mess... for a mere extra $100 fee. Oh yeah... cash only. Plus tax. In short, it is not unreasonable to assume that these "cash only" transactions are not being reported to the IRS, and an audit will be appearing in the near future. If you are lucky enough to find your perfect dress here, please save yourself the trouble of getting it altered in house. Even better, attempt to purchase your special gown elsewhere. We hope we have saved you some stress. Happy wedding!

A Private User

NEVER EVER SHOP HERE!!!! Ester the owner has no customer service skills at all. She was very rude and yelled at ME the customer! She wouldnt even let me speak or get two words in! She even accused me of being a liar and ripping the veil myself! This is my wedding and the veil was perfect with my dress! They have NO policy listed or mentioned anywhere about returning or refunding your money for ripped or damaged goods they sell you. With that being said, they sold me a $350 designer veil that had unfinished edges and a huge rip in the top of the veil! It took 6 months to get the veil after it was ordered. Then when I try to return the veil because it was ripped, Ester said the best they could do is repair the one I bought. I did not spend $350 for a repaired designer veil. I am currently out $350 and a veil for my wedding. DO NOT SHOP HERE, because if something happens to the designer gown or product you buy, they will rip you off and not work with you. Find a place that will make buying your wedding dress a special experience and not a horrible one.