Category: | ATV Dealer |
Address: | 3400 E 96th St, Indianapolis, IN 46240, USA |
Phone: | +1 317-688-6290 |
Site: | tomwoodpowersportsindy.com |
Rating: | 4.5 |
Working: | Closed 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed |
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Tamara McMillian
My husband and I were out in the Castleton area on a date after getting a long-needed sitter for our three boys. As we drove down 96th street, we saw the row of bikes and other powersports and thought "Wow, we must stop there." I am a lady rider with a 1998 Honda Shadow Aero 1100 with 38,000 miles on it. Yes, I said 38,000 miles. My bike still runs well and I have rode it far and wide. I had been considering buying a newer Honda motorcycle because my 1100 has been so good to me but I wanted something with far less miles to break in. When we walked in, Curt and Ken were very professional and showed me several motorcycles within my interest range. I had narrowed it down to two motorcycles I wanted to test drive then I realized..."I do not have my motorcycle boots or jacket (I had on sandals)." It was almost time for the dealership to close and I wanted to at least test drive the 2016 Honda Shadow that day. I asked Ken if he would allow my husband and I to drive home to get all of my riding gear for me to test ride the motorcycle even though the store would be nearly closing. Ken said "Sure, I will have it ready for you." Sure enough, when we returned 30 minutes later, Ken and Curt let me test ride the 2016 Honda Shadow with minutes left before the dealership was to close. They were still patient and professional. Well on the test ride I fell in love with the motorcycle. They stayed late to finish my deal so I could ride my new bike home. I would recommend Tom Wood Powersports in a heartbeat. Ride Safe!
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Travis Dykes
I contacted Tom Woods Powersports to check availability and price on a leftover 2016 Pioneer 500. I had no less then 7 conversations with My salesman Ken as well as the Financing Manager, On Price and Financing. The last conversation after I had authorized based on price and anticipated finance terms my credit report being pulled and just before I left to travel 2.5 hours to pickup the machine I was finally informed of an extra 600$ fee that had never been mentioned in any prior conversation, Including one with the finance manager that I even asked what other fees were associated with this purchase and he told me of the 125$ document fee for the loan. This supposed fee is a shipping and setup fee that according to Tom Woods Staff all dealers charge, which is also false, I found about half the dealers charge it and some do not. Either accident or on purpose Tom Wood Motorsports staff and their management miss priced this machine by 600$ and was given the opportunity to own up to this mistake and make the deal right. They acted like this was standard operating procedure to them, and had no interest in fixing the issue nor did the general manager bother to pickup the phone and return my request of a phone call. Buyer Beware. I contacted 7 other dealers and without asking all other salesman at other dealerships all brought up all associated cost and fees during the first conversation.
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PIXL mobile
A fella named Chris that works in the parts department at Tom Wood Powersports in Carmel went above and beyond the Call of Duty, when I told him that I was coming in to buy Nitro Circus tickets for me and my son I had been running late due to traffic and he stayed late that night waiting on me, the nicest guy you could ever meet and super helpful.... he seemed to be just as determined as I was to get us into the show you see I am a single dad raising my two kids by myself so when I have the chance to do something extra special for my son it means the world to me to see him smile. Boy when I got home that night and told him what had happened and what Chris had done to make sure that we were going to the show, the joy I felt... it almost brought me to tears. A huge shout out to the boys at Tom Wood Powersports thanks guys you rock!
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Stephen Earl
Purchased 2017 Africa Twin love the bike and love the passion the guys at Tom Wood Powersports have for the fun of riding. Curt and the team made the transaction easy and allowed me to take the bike overnight to insure the bike was the correct one for me. I plan on purchasing accessories for the Africa Twin as Tom Wood Powersports can get Honda as well as other great products from some of the best aftermarket manufactures out there to fit me and my new bike.
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Neil marcus
Nothing but good things to say about Tom Wood PowerSports! Great selection of bikes, knowledgeable and Curt and his helpful staff are willing and able to answer all your questions,whether youre a novice or experienced rider. They take the time to listen and get to know you before fitting you with the right bike. No pressure. Great accessories to customize your bike. Full service department. Couldnt ask for a better experience.
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David Lindenschmidt
Chris - Parts Kurt - GM Ken - Sales All of these guys are outstanding to work with. I drive 25 minutes to get to the shop because of the way I am treated. Had a great experience buying a 2016 rancher last year. From talking about rides, riding areas, gear, and maintenance, I learnsomething new every time. Highly recommend.
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Manish Srivastava
I had a great experience with the purchase of my Honda Shadow phantom bike at Tom woods. Curt Schannen, the sales manager was excellent during the entire process. Will recommend the agency to all Honda. Ike lovers. Manish
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Hector M
Great place for Info. Friendly and educated employees that are happy to help You. Chris at the parts department and Jake the tech have assured me a couple of times already and have helped me tremendously.
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Ashley Wilcoxen
Wow!!! These guys have it all! Treated me like a friend, answered ALL my questions, and went out of their way to find what I wanted, even though they didnt have it on hand. Great experience all around
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Chuck Reed
Super friendly staff with no sales pressure at all. They made the transaction easy, quick, and enjoyable which doesnt happen very often when buying a vehicle. Very pleased.
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Curt S
Great, Friendly staff. These guys really know their business well and treat everyone like a friend. Glad to have a Honda motorcycle dealer on the north side of town again.
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Deatra Bellamy
Mike from Indian Motorcycles was very nice and helpful and he had me meet with Curt at Tom Wood Honda and he was very nice and helpful also. Thank you both for your help.
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Chuck Schram
Awesome dealership! Curt and Ken answered all my questions and made me feel part of the Tom Wood Powersports family. Having a great time with my Honda ATV. Thanks guys!
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Ken Bacon
ONE OF A KIND!!! Nice to have people who are down to earth and not just trying to stick it to a guy that just wants to ride. Great deals and great selection.
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Britt Urbancic
Curt was great to work with and really understood where I was coming from. Would buy from him exclusively again!!!
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Chris Pope
Ken and the staff did an outstanding job. Very easy to work with. I highly recommend Tom Wood Powersports.
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Randall Lowder
Ken Bacon was super informative and made sure all of my questions were answered. Will definitely be back.
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Emily Adkins
Great customer service, they are always willing to go above and beyond to find what you are looking for.
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Troy Griesmeyer
Great people! Very knowledgeable staff. Parts manager, sales, mechanics and finance were all awesome!