|Address:||535 Eastern Boulevard Frontage Rd, Montgomery, AL 36117, USA|
|Working:||Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed|
worst dealership i have ever seen. I bought the extended warranty when i purchased a new atv from them for $1400 and within 800 miles my 2011 rancher began having major electrical problems with charging and electric shift. The people there refused to warranty it saying it had been "offroad". From my general understanding and owning many many atvs i assumed this was their purpose. I had not taken it in deep mud or water, just average trail/ dirt road riding. So i am getting screwed out of $9,000 and they say i owe them alot of money for them looking at my atv to see if warranty would cover it. If anyone is considering buying any kind of recreational vehicle than please choose another dealership.
Worst Customer Service Ive ever received. Only a few select people are willing to help and be kind to customers "they are very kind when making a FIRST big purchase!"...but after that...THEY WILL LIE TO YOU!!! Then when you confront them about what they said over the phone they will clearly say they said no such thing "when they did!" I can hear and remember things ive heard CLEAR! I will never purchase anything from this branch...EVER, I promise...to keep down confusion and disappointments! We were on good terms until they started lying to me and going AGAINST what I told them to do...!!
Really disappointed in this dealership I visited here Feburaury of 2016 to browse there helment selection and the entire time I was there the salesman was crowding me saying random stuff trying to persuade me to buy a certain item I didnt like then proceeded to get another salesman and he then tried to force me into buying a motorcycle that I didnt want I finally said look I dont want to buy a motorcycle and left. Never in my life seen worse salesmanship. Very disappointed, went there to look at helments and they try to talk me into buying a motorcycle.
I have purchased 3 ATVs and a dirt bike from Powersports of Montgomery. Their sales staff and maintenance shop is top notch! The sales team always makes me feel comfortable and has never pressured me into buying... Recently I loaned my Honda to a buddy against my better judgment. Of course he broke something. I called the sales manager to ask for some mechanical help over the phone. Within 10 minutes he called me back with a solution to my problem. That is what i call customer service!!! Powersports of Montgomery is a 5 star dealer!!!
Shocked to find hidden fees going way over MSRP prices that they were not willing to negotiate on. There are other places to shop that saved me from the high "Freight charge" & "Document fees". After a large purchase elsewhere I returned to the shop to purchase a helmet, only to be berated by a salesman for not purchasing the item from them.
lied about prices over the phone to get me in the store and also lied about saying that Adams across the street wasnt any cheeper after pretending to call them on the phone. when i went over to Adams they said that no body called them at all about tire prices and they were near $50 cheeper for same quality tire.
Probably one of the worst customer service place in the world.....service department guys are always talking and not wanting to help people.out. they just sit there and wait for you too start talking. Got there at 930 in thee morning with Noone there and it took over an hour for an oil change.....
I called to ask about a certain motorcycle. Was told the motorcycle was in stock. When I get there the salesman attempts to sell me a totally different bike. Not helpful. Does not care about what the customer wants. Seems like their philosophy cares only about pushing a sale.
Most professional motorcycle dealership in the state as far as Im concerned. I suggest everyone go into other dealerships across the state (like I have) and see how you are treated, I promise it wont be as good as these folks.
Thank you, to all the staff at Powersports of Montgomery. We have made several purchases over the years and have always been treated like family.
Thank you so much for always getting us in and out in a timely manner whether buying or getting serviced. Great prices and even better staff.
Very helpful and knowledgeable about their products. Closed a deal the other day on 2 2017 Honda Ranchers. Go see John he was great!
Because I have a VStar 250 & they are good about taking the time to look at my bike and helping me to get the right parts
GREAT PEOPLE! These guys love what they do and do what they love! Very friendly staff and knowledgeable.
They have a nice selection of motorsports products. They need to train the staff in customer service skills.
My experiences so far have been very positive. Theyre certainly deserving of better than 3 stars so here.
Best staff around! Purchased 3 motorcycles from them and will continue to buy more!
Great customer service, Chris was very knowledgeable about everything there.
Always have a good experience when I go there, David Honeycutt is the best
Good selection, have had mixed dealings with the service department.
Great place tons of accessories and knowledgable staff. A+++
Very friendly, honestly, and helpful staff. Highly recommend.
Knowledge sales person no pressure just honest answers
Tire prices are great and they mount them for free!!!
Its an ok place to buy off road vehicles...
Friendly staff, very good parts department
Go out of there too please.. Good people!!
Thats where I got my Yamaha TTR 230
Very friendly and Ready to serve
Excellent watercraft dealer.
do they have gsxr 600
The very best!