Charles Barker Lexus Virginia Beach

Category:	Lexus Dealer
Address:	3909 Virginia Beach Blvd, Virginia Beach, VA 23452, USA
Phone:	+1 757-486-3500
Site:	charlesbarkerlexusvirginiabeach.com
Rating:	3.8
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM Closed

Location

Photos 25

Reviews 10

Will Jenkins

I live on Hatteras Island, NC and the closest Lexus dealership is Charles Barker in Virginia Beach which is 150 miles away. I lost my key fob to my Lexus IS350 and was stranded on a small island with no way to start my vehicle, having no choice but to tow it to the closest Lexus dealership. I called in a frantic panic mode on Friday morning and the Service Manager Dave I cant say enough great things about! He helped me out tremendously by personally taking time out of his day to do everything he could to help me with my situation. I cant thank Dave and all the staff at Charles Barker Lexus enough! Everyone was very professional and courteous but above all thankful for the Service Manager doing everything he did after the situation I was in. If you are looking for professionalism, honesty, a dealer who cares about the people who drive their brand of vehicle although I didnt buy my Lexus from Charles Barker, however going forward any services I need done I will be making the 2 hour commute for these guys to handle it! Thank you so much Dave and for your staff in the service department!

luke brigham

Three stars may be a little generous. Every time I go in, I get this feeling that is best described as "Im pretty sure theyre trying their best to screw me." They dont seem to want customer satisfaction nearly a much as the money. I give them credit for the veterans discount, but theres definitely an air of established treachery and price gouging.

Driveway M

In one ward to describe that amazing service in this dealership is ...PERFECT. Chris the adviser called me and set up a quick appointment ,took in my GX470 for a recall and they were nice enough to take care of couple other minor issues with no charge ..way beyond what they HAD to do .. thanks Chris and the Charles barker team

Nick Shucet

We bought a used Acura MDX from here. It was a pleasure doing business here and with Simon. They were willing to work with us on the price and we ended up with a great car at a fair price. The next time I am in the market I will defintely shop with them again. Thank you!

Lionel Becenti

Great experience. No pressure or constant hounding from the salesman (unlike other dealerships (Cadillac)). Overall great service and pleasant time dealing with the salesmen to purchase my 2011 Lexus. I love my Lexus!

Tom & Mary

They super lowball your trade in value. They they start talking about the miles in your vehicle. No other dealer has offered a price low as these folks over here. Know your numbers or stay away !

A Jones

Unprofessional staff. They will sell you a car and warranty but if you need Customer Service, forget it! BUY FROM ANOTHER DEALERSHIP- DO YOURSELF A FAVOR-BUY ELSEWHERE

Joshua Dail

Purchased a new IS350 F-Sport here, couldnt have asked for better service or staff. Will recommend to anyone in the market for a new or used Lexus.

Cars n Stuff

Bait & Switch. Mr. Barker would be very disappointed in the word of mouth that will result from this experience.

A Private User

Great experience.