Category: | Used Appliance Store |
Address: | 1418 Castle Hayne Rd, Wilmington, NC 28401, USA |
Phone: | +1 910-274-1216 |
Rating: | 4.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed |
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Jeffery Tripp
Girlfriend and I needed new kitchen and laundry appliances. Found Hower on Craigs List so I went by their two locations. Both locations had numerous appliances to chose from. I found a washer & dryer combo at the Castle Hayne Rd. location and a nice refrigerator at their New Bern St. location. I was able to make a package deal and have them delivered. All appliances were clean and have worked perfectly. They didnt have a stove like I wanted so I asked if they would call me when they received one like I wanted. Last week they called and said they had one I might like. It was in good shape but my girlfriend and I decided to buy a new one instead. I called Hower and let them know my choice and asked if they would take my old range, they came the next day and picked it up at no charge. Both stores had friendly staff and the delivery men were friendly and polite also. If your looking for used appliances around Wilmington I highly recommend Hower! Jeff T. Wilmington, NC
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jedi rick
Purchased appliances from them 3 times over the last 10 years. FRIDGE,FREEZER, WASH/DRYER Honestly would prefer some of their high quality reconditioned Samsung and other reputible brands than pricey brand new! All still operate fine. They even will repaint areas that may show a bit of wear. They actually run loads of clothes through washer and dryer before putting them out for sale. The lady that works the sales floor will readily give her honest factual opinion and has been 110% accurate! The gentlemen that deliver and polite and very concerned about the used to bring appliance into the home and they also do a very through job on hook ups! I will be using them again very soon as we selling our home appliances included and will them for our new home. 10 STARS!
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Robert Oller
Thank you so much, Hower Appliaces! We recently purchased a washer / dryer set from them. Better than the appliances was the customer service. The staff was extremely kind and when we had an issue with both the washer and dryer, they were immediately helpful in ordering the parts, picking them up while leaving loaners, and delivering the fixed machines. Buying used can be a bit of a hassle. Hower made it comfortable and their customer service was above and beyond. THANK YOU!
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Cynthia Shenkman
First off - I called Hower to speak to someone about making a purchase. Rude does not even describe the person on the other end of my phone. Nasty and loud without provocation. All I did was ask about purchasing a washing machine - I guess that was an over the top question. I went elsewhere and purchased a new washer without hassle. I would not suggest anyone deal with these people. If you do - best of luck.
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Antonio DeLaGarza
Purchased a stackable washer and dryer from Hower about a month ago, and we couldnt be happier with it. They delivered it and set it up within an hour of purchasing it. They both work great and if I need any other appliances I will definitely see what they have to offer. Great customer service and delivery assistance. Also, my girlfriend works for a home rental agency and Hower is a preferred vendor for them.
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Jamie Todd
Excellent customer service! We purchased a washer/dryer set and were super impressed by how friendly and helpful the staff was. They delivered our set much quicker than expected and installed it in what seemed like minutes. Overall fantastic experience, I highly recommend them if youre looking for a quality used appliance!
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Paul Healy
We purchased a used refrigerator for Hower Appliances on 8/19/16. The sales clerk, Faberge, was extremely polite and helpful. The refrigerator was delivered ontime and placed without incident. We will be back and we strongly recommend doing business with Hower. Thanks.
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Paola Nino
I bought my appliances there. My whole kitchen stainless steel and they are in perfect conditions. They are willing to run an extra mile to help you. I love my kitchen and I havent had any problems whats so ever. I really recommend them. Fair prices.!.
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Morgan Sellon
I bought a refrigerator from here and it wasnt working properly and they would not respond when I tried to get them to honor the warranty. I ended up buying a new one from somewhere else because they ripped me off.
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Dalila Dee
Very professional family oriented friendly service from the full staff. Will be there for you and call back right away. I would recommend them to all my friends & family.
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Meghan Rogers
Bought a washer and dryer from them in late July / early August. Washer works fine. Dryer crapped out already and of course the one month warranty is no longer valid.
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Saryha Benton
Purchased a Freezer at Howers and have had no problems with it. Customer Service was through the roof! Very clean and proffesional Highly reccomend. Thank you Hower!
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Kaiden playz
Excellent black Friday deals. Delivered and installed next day. They even took away broken dryer for money. Great company!
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Ryan Wilkerson
I bought a used dryer an deep freeze from him an both lasted me a good while I recommend them to everyone!
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faberge hower
We always try to give best customer service to our clients, thank you very much for your business!
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Jason Harmon
Quality, clean products; friendly service; careful, precise install. No complaints from us.
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Rachel D
Great service, great product and very nice delivery guys!