Goodwill of North Georgia: Buford Store and Donation Center

Category:	Thrift Store
Address:	1550 Buford Hwy NE, Buford, GA 30518, USA
Phone:	+1 770-904-2143
Site:	goodwillng.org
Rating:	4
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–9PM

Location

Photos 55

Reviews 10

C Chandler

I did not realize how good this store was until I checked out other Goodwill stores, some in this area and some in other states. I have bought furniture here that I am happy to have, and their jewelry counter is long and well stocked with affordable cool stuff :D I am always adding drinking glasses from this store because my glasses tend to "walk away" and I have grown tired of buying new sets of 8. I found a cool "Ga Tech" glass mug today for 70 cents (probably eight bucks in a gift shop) and I have found plenty of "Ga Bulldog" items (hoodies, etc) too. Also good baking pieces that were made in the USA and are not prone to brake in the oven. Clothes are in good condition and they do not shrink. They sort clothes by color and type, which is an enormous help. The only things that I would change if I could would be the price of the "tank tops" which are about what you would pay for a new "Fruit of the Loom" or "Hanes" tank. Also the Linen Dept. (Sheets, towels) is usually a bit empty, but that is not their fault... Maybe they should post a weekly "wish list" and put it in the "Donations" window lol *** I think that their greatest assets are their employees. This past week "Joaquin" patiently helped me with a furniture pick up problem. I thought only doctors had patience but Joaquin had patience too, an important skill to have any time you work with the public. All of their managers and employees have been good to me and I am nothing special; they are good to everyone. That is my 2 cents, and it is not "seniors" day till Tuesday so that price is firm. xoo

marlana kennedy

Worst customer service ever! I went into the store on Memorial day to look for items for a wedding Im decorating, I found a beautiful big candle holder that was just perfect. It didnt have a price so I asked about it. The girl stated they would have to take it to the back and couldnt sell it to me until someone priced it and their was no one available to do that now. So I asked when and she said I would have to come back tomorrow, I asked to speak to the manager and she was it. I asked if I could put my name on it and she said they cant do that. I came back this morning with the picture I had taken and the same girl.... barely even went in the back to look for it, she came back and said its not back there, I dont know where it is, someone must have bought it we open at 9am!!!! Super annoyed, I understand policy, but she could have at least made an effort to care that I really wanted it. I know Im shopping at Goodwill but Im still a paying customer and deserve a little better treatment! I go to Hamilton mill all the time and they are WAY more helpful and accommodating, so I will just continue to shop there! Thanks for nothing!

Sherrie Kelly

i was able to get some pretty curtains. pkg was misleading saying there were "pairs" and i thought 2 pairs and perhaps able to do my living room. then i wasnt allowed to open it unless i was going to buy it, which other goodwill stores let you open it in front of an employee. there was 1 pair. the employee said she had more, i go back again and she wasnt allowed to sell it to me because she was in another dept and i asked the mgr if he could do it and he said no. so, i travel 40 miles 4 times. now i know she is working today and i hope i can get the panels i need. so stupid, they have it in the back for sure i am told, and refuse to price it for me. like its a crime if the mgr prices it. this is how businesses lose customers, lack of going the extra mile for a customer. Dont ppl think that word of mouth can make or break a business?

Benjamin Law

This is one of the dirtiest Goodwills Ive ever visited ( over 20 in IL, WI, and GA). The store even has a smell. This alone wouldnt have earned it the 1 star. They can thank the nut job at the donations section for that. Heres how it went down: I roll the cart filled with my donations to the sliding doors to hand off to him. I turn to walk away and he says "is it ok out there?” Confused I ask, "do you mean is that all? If so, yes” "No, is it ok out there" So I say, "where ever you put stuff is ok. Im just giving you the stuff. I dont know what you mean" He goes, "no, I mean you cant come inside." Yeah...I just walked away before he decides to hack me into pieces and cook my brains on a hot plate.

Jasmine Hammonds

Wish they wouldnt put the price stickers/marker on front of the items!!!!!!!! Needs to be put in discreet places. Also, whatever the color is that week it seems they remove many of those items off the floor. Very hard to find color of the week items. Makes it kind of pointless. The fitting rooms also need the mirrors cleaned. Also wish theyd put some effort into organizing the book section like some of the other locations. This is one of my favorite ones to go to so Im hoping for the best. The selection is good though.

Cayla Echols

There is something in the air at this Goodwill (I think its the scent of generosity and a bargain). Not only are the employees extremely kind and friendly but many of the customers are too. I like that the clothing is very organized (color, shirt style, and print!). The store also has a good mix of vintage and contemporary items. Now the restroom is undesirable because it looks old and grimy. Even though the restroom is need of a renovation, I am EXTREMELY satisfied with my experience. I will definitely be returning.

Millie Cleveland

I use to love shopping at Goodwill in Buford, however the last few visits were not what it used to be. The store itself looked rundown and the employees needed some kind of dresscode. The clothing on the racks looked really old and the merchandise on the shelves needed restocking. I dont know what happened to the Buford location, but I have not been back in over a year. I will have to revisit soon and see if things have improved.

Myles Rothacker

The people at this goodwill are horrible. They work like they are stuck in molasses and have a HUGE attitude about it. If they hate working here so much they should go find another job. Other Goodwills Ive had completely different experience. This place probably has poor management because there is no way that I would let a store worker act or work as poorly as the people do here.

Sara N

Have been overcharged several times. This last time the cashier was rude and kept apologizing to the managers for the voids. Never said she was sorry for overcharging me and acted like I was the problem. I only had four items and she made 3 mistakes. Then said I came up to her with an attitude. Blame the victim. Rude rude staff.

Kelley Morris

I work at Buford Goodwill & I love it there. They have a great atmosphere, everyone is very friendly. This is a place thats so welcoming you feel right at home. I have fun helping the customers out & getting to know them as well as my co-workers. Thank you Goodwill for having me as a part of your team