SEPHORA inside JCPenney

Related:	sephora plaza bonita
Related:	plaza bonita sephora
Category:	Cosmetics Store
Address:	591 Broadway, Chula Vista, CA 91910, USA
Phone:	+1 619-427-1050
Rating:	2.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM

Location

Photos 5

Reviews 8

Samantha Hernandez

I came in today to this location and one other time and omg! The service is as horrible as the first time. They have the worse customer service ever the employees are snobs with no cause lol theyre rude they try and sell you whatever!. Things that are not even relevant to what you are looking for. I will seriously never go in there again. If you are looking for a sephora in chula vista the one. To go to is at plaza bonita mall and otay ranch town center (if its still there). I have never had a bad experience at either they have always given me the best customer service. This sephora was just convenient to walk in to I was walking by after having lunch with my sister but never again ugh

Ana T

I called this morning to set up an appointment for a makeover, the person that answered the phone said that I would have to call later because her manager had not made a schedule yet, so she couldnt set up an appointment at that time. I called back hours later and the same person answered the phone she still didnt know what the schedule would be, once she called her manager she said that the time I requested they didnt have anyone available to do it, I asked what would time slots they had available and she still had no idea. Very displeased with the service. She didnt even offer to help set up an appointment at another location.

Janet Asiong-Medina

Worst customer service! I asked for a sample of Bare Minerals primer, the bottle was empty and he scraped my sample from the inner tube pump! I told him I didnt want it and he said " ...its the same thing..." Rude and condescending!!! I just went to the Regular Sephora store...

Julissa Hernandez

Called to ask a question they put me on hold and never got back to me. Ive called back twice and they have yet to answer the phone.

Tannya Morfin

Very disappointing, customer service was the worst. Dont waste your time..

Gabriel Valenzuela

Why even have a sephora with such ghetto employees

Roxie Ortega

very good customer service by everyone there !

Betzalie Partida

Decent but messy and always packed.