Category: | Hair Salon |
Address: | 12423 Limonite Ave #100, Eastvale, CA 91752, USA |
Phone: | +1 951-681-0360 |
Site: | ulta.com |
Rating: | 3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Melissa Salazar
Went in to get my hair cut and I was super nervous, I usually dont trust hairstylists enough to cut my hair and I had been razor cutting it myself for about ten years. Well... that quickly changed!!!! Roberto in the Salon is a magic man. Not only was he able to get most, if not all of, the dead hair cut off but he was able to somehow keep the length and restyle it into a more professional and manageable hair style... I was in love!!! and I found out that I can get him to color my hair soon too!! While I was in the chair getting my haircut, other stylists at the salon were asking his opinion on hair colors/what mixes/what works best for ombre/how to cover this or that...etc....I was not at all ignored or interrupted but he was able to call out colors and how tos like a god! And all I kept thinking was " and how long has this kid been doing hair?" He definitely will be in a fancy upscale salon that charges Big bucks faster than he thinks. He is a genius hair chemist and stylist and I would recommend him to EVERYONE!!! I will get my hair completely overhauled by him soon and I am not at all nervous and I cant wait to brag to all that comments " Roberto at ULTA Eastvale did it!" My recommendations: Go In. Make an Appointment with Roberto. Love your hair again. oh and even if he isnt working and you are scheduling in advance... tell them you want him there that day and he could get scheduled... BAMN!!
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Ashley Washington
DO NOT GET YOUR HAIR CUT HERE!! I also must warn you of Roxanne. I am not sure if she was ever trained properly or forgot her training, but whatever the answer is my hair has been ruined. She cut off most of my moms hair and was unable to style it because she cut it so short. She spent about 20 minutes to wash, trim, and blow dry my hair. While this may have been sufficient for some hair, since we are am African-American, simply blow drying is insufficient to complete the service on my hair. It requires flat ironing or some other styling as well. Roxanne said she did not "know" how short hair could be flat ironed-a testament to the vast amounts of information she does not know. AVOID THIS SALON AT ALL COSTS! Ulta should not employ someone so incompetent. The worst part is Roxanne had no remorse over the haphazard job she did.
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Susie Miquirray
Ive probably been to this Ulta location a couple of times and both experience have been disappointing. For being in a nice city like Eastvale, their customer service is absolutely ridiculous. Walked around for a while(mind you, I knew what I was looking for) not one employee greeted me. A few employees passed by me and not even a hello, can I help you find something? Nothing! I live 5 min away from this Ulta but I rather drive to Victoria Gardens where I know Im going to receive a better customer service experience.
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Mary Sigala
I love this store, but t I did have a really hard time trying to schedule an appointment with the aesthetician. It is important that the associate answering the phone can understand the English language. It took about 10 minutes to schedule a simple appointment. Im sure she is a very nice person, but she really struggled to understand me, and vice versa. I think it is important to state that the store is great otherwise.
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Marissa Marquez
This place is the worst. Had my hair cut and dyed and they botched it. Let the manager know and she said there was nothing they could do for two weeks. Also they were going to charge me 45 dollars to fix their mistake. Went in on a seperate occasion for advice on what color foundation to get and the blonde lady with the makeup plastered on is stuck up and rude. Love the products hate the people step it up Ulta.
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Diana Ruiz
I recently started shopping at this ULTA. I have to say I am definitely impressed! Everyone is so welcoming and knowledgable! I also visited the Brow Bar OH MY GOD JACKIE IS THE BOMB! She was so patient with my requests ( I have sensitive skin) and took her time doing my brows and showing products that are best for me! I would definitely recommend to anyone!
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Morgan Easel
First and last time shopping here! They have a special where if you buy buy a Hot Tools brand item at $49.99 or more you get a free Hot Tools styling tool. They told me they were out but would be getting more but couldnt rain check me for one. False advertising and not accommodating customers! The manager was to bothered to even come talk to me. Rude!
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Alex Nixon
The manager is awful they are very rude. They are more interesting in going home than taking care of their customers. Came in twice and both times I was treated very rude by the girls upfront. When I spoke with the manager she was not any better. Would stay away.
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Kimberly Sandoval
One of the worst customer service you can ever imagine. Literally all the employees are just standing around , just look at you and dont even bother to help. Sucks that this is the only one nearest to me . Doesnt even deserve one star.
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Dawn Russell
I get my hair colored and cut by Ayla at this salon. I am always so happy with my haircuts and styles. My hair is really thick and she does not mind a good thinning. I really am Happy with her and this Ulta Store! Thank you
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Claudia Castillo Balderrama
Staff is always smiling and helpful. Ive been coming to the Ulta since it opened and have never been disappointed in their service. Sandy is my to go girl for my brows. And Victor is always very helpful. Love this place
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Jennifer Angello
OK so I love love ulta and I hate leaving one star because Ive never had problems but Sonia was so rude to me today that I just couldnt help it. Horrible customer service. Ill keep coming back so long as she isnt there.
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Kenzi Starks
Great store, their products are always arranged so you can see them unlike the ulta closers to my house and they usually always have what I need unless the product is popular.
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Melissa Bush Jimenez
I like the convenience of being able to buy my department store products without having to drive to the closest mall. But the customer service is not very good.
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Joanna Linares
The customer service at this location sucks. The girls that work here are really stuck up and also avoid customers.
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Stacey Hedrick
Ads for sales are deceiving. The Managers customer service skills are lacking
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Sandra Radford
This is my go to spot when I cant find it at a Walgreens or Rite Aid.
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Norma Moreno
Nice and friendly store you find everything you need for beauty
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laini andrade
The ladies who work there are helpful