Category: | Cosmetics Store |
Address: | 12453 South Main St, Rancho Cucamonga, CA 91739, USA |
Phone: | +1 909-646-3334 |
Site: | maccosmetics.com |
Rating: | 2.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–10PM 10AM–10PM 11AM–7PM |
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Brenda Ramirez
I walked in looking for a foundation and Lucy asked how she could help. She said try on the foundation before the lights go out in 5 mins. It was 10 till 9pm. She asked me to sit in a stool and she would bring me a foundation. She brings two different colors and applies one to half my face. She asked me how I liked it and then said to give her a min. She then proceeded to ring up another customer. I waited for her saw the customer leave the store then she disappeared an never came back out. I was going to buy the foundation but I did not know which if the two colors she used. So I told another employee to tell her I left since she just left me sitting with half my face done. I was going to buy the foundation, a primer and a brush but I guess not after that kind of customer service.
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Lina Dubon
Ladies here have always been rude and unprofessional, very slow and act like they dont really care about you. Only one was nice and sweet and made sure I got what I needed and was happy with my purchase. These girls need to learn that just because they work at a makeup store that doesnt give them the right to be stuck up and disrespectful. Youll have a better experience at the one inside Macys.
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Karina Velasco
One time I went and asked an employee for Ruby Woo and she said she will look for it. I guess she never found it and left the sales floor to go to her cash register and didnt get back at me to tell me they obviously didnt have it and completely ignored the case and I guess to solve that "problem" is to wait for me to leave.
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Terrylene Sacchetti
Helpful, attentive as well as respectful for "alone" time to browse without being pushy. Courteous and friendly, they were supportive of my teen daughter and her friend who were not customer but had a great interest in make up. Sincere interest by the employee to watch out for customers and the reasons they come in.
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Mady Aoz
The make up people are horrible but most ladies that work at the fragrance booths are very nice & friendly. Dont bother going to MAC/BARE MINERALS & other make up booths here. The staff are cocky & of course very unprofessional! They judged you beforehand... I prefer MAC store than the Macys ones.
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Evelyn Arredondo
I went to the one by Apple Store and one of the girls with really short hair was sooo rude. I used to love that store but not more. Very unprofessional people working there. I saw them rolling their eyes because I was asking a lot of questions!!! Ill find out her name soon!!!
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Rubi Alvarez
There was only 2 customers and 6 employees. I was in there for 40 minutes and no one could help me until I went up to counter after standing there for 5 minutes. Staff were all standing speaking to te each other. I would never go to this store again.
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unknown Classified
Absolutely a bad experience overall, the staff is super Judgy you can feel it immediately, its super uncomfortable , my transaction seem rushed. I love Mac but this needs to be closed down .
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Sani Payton
I went in today had a wonderful experience Stephanie was awesome
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Ronald Ramirez
The service was okay! Nice and friendly!
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Alejandro Rivera
Excellent custom service