|Category:||Used Car Dealer|
|Address:||2225 N Dupont Hwy, New Castle, DE 19720, USA|
|Working:||10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–9PM 9AM–8PM Closed|
I have looked at the website (have not been in store) but the purport affordable cars, which is not the case. The cheapest is over 7k. If you are in a wreck and your car declared totaled as I am sure mine will be because the parts for it are no longer available on the market to make it safe to drive / pass inspection, you will not have enough to cover the cost of a replacement car, at least, not here. I will have to keep looking - I cannot afford anything over 1k due to accident injuries and issues with my employer. The sad thing is, I work 2 jobs (and will lose both jobs without a car) and could barely afford the car insurance for the car that will likely be declared totaled (if I shop here, my insurance will skyrocket from 160 to at least 300 a month because I just bought the possibly totaled car in November and it was my first car). The accident wasnt even my fault and the insurance company has declared that already (a driver tried going straight from a center turn lane and all lanes are turn lanes going in one direction).
Let me start by saying how much I detest dealerships...I loathe car dealerships with every fiber of my being. With that said, I needed an SUV with a new addition to my family. I called drivetime because of the commercials and how easy they make the process sound. Spoke with Kevin, told him how crummy my credit is and how I had no money down, just a trade in. He told me to bring a paystub and they would take care of the rest. Came in weary, sat with Jeff and told him my needs. He compiled a list of what they had that fit my needs and we started the test drive process. Two hours later and Im driving off the lot with a beautiful SUV that exceeded my wants and needs AND was within my budget. Totally recommend this place hands down. Jeff was awesome and matched me to a perfect SUV.
I purchased a vehicle from DriveTime in New Castle on Saturday. The entire process was fast and easy from start to finish. All of the managers were extremely helpful but I worked mostly with Matt and Michelle. Michelle helped me pick out a car that works for me that I love (2013 KIA Optima) with great payments and low mileage! The contracting was not like your typical long and drawn out process. Though Matt was fast and enjoyable (while cracking a joke or two), he was very thorough and left me with no questions to ask. You will not be disappointed with the service here at Drive Time. Everyone is very friendly, professional, and really takes out the time to help you find what you are looking for. I highly recommend this to everyone in need of a vehicle.
The salesmen here are AMAZING!!! Just when I thought there where no more good car dealerships...they showed me different. They went the extra mile to put me in the car that I wanted. I had been looking for a good car for weeks, and I have that now. With low car payments, and I didnt have to put much down at all! Everyone here has a great personality & they know what they are doing. The warranty I have is awesome, they offer excellent coverage on their cars. If you are looking for a reliable & well taken care of car, at a decent price, with great customer service.... Go to "DriveTime"
Alex was extremely helpful and personable. From the moment he introduced himself through the entire purchase process he advise us of every step/option and really took his time to answer my questions as well as provide answers to the questions I forgot to ask. I would recommend you ask for Alex, if you want a traditional car buying experience. He made me feel as though we were working as a team to make ME happy. Good guy, altogether.
I have had the most amazing experience here. This was my first time buying a car and Oliver, Amina, and Kevin were so kind and helpful. They made sure I understood everything completely and went above and beyond to make sure I was comfortable and that my payments fit with my monthly budget. My boyfriend and I are so excited for our new cars and will continue to buy any and all of our cars from here. Thanks so much guys!!!! :)
Drive time was a really great experience for me. They was very helpful from start to finish. I am very satisfied with my purchase. Jeff was the man!. He and Theo really helped put me into something I really wanted. They was really patient, caring, and professional through the whole process. I would recommend everybody who needs a car to stop in and meet the Drive Time family.
From the time I walked in everyone was so professional and friendly. They make the whole car buying experience painless and it was such a pleasure to do business with such awesome people! Good or bad credit they will help you. I highly recommend them to anyone having trouble trying to purchase a car. My car salesman was Charles Ingram and he was awesome!
Jason and Kevin were courteous, respectful, and fast! My experience here was the best ever! You MUST come here for your next car or a car for your kids. Forget about the other car dealerships. DriveTime perfected the customer experience. Financing was easy and painless. They are absolutely honest and true through and through!
Great customer service! Easy car buying experience. No gimmicks. Kevin made this process easy and provided excellent customer service. Michelle did an excellent job explaining the terms and conditions of everything. Everyone had great attitudes and the environment was clean and welcoming.
Jeff was excellent, extremely helpful and made us feel like our business mattered to him. After dealing with shady, dishonest car dealers, it was very nice to finally find someone who not only loves what he does, but loves helping people who deserve a second chance. Highly recommended!!
Jeff was superb. An excellent salesman to go. Very honest and knew what he was doing. I would recommend anyone suffering with credit issues to go to him. Just make sure you have at least $1,000 to put down and good income and he can help you. This review was given by a u.s army veteran.
I receive fantastic and personalized attention from everyone right up from my salesman to the general manager. The selection of cars was great but even if you dont see what you want the staff will help find what youre looking for. You really dont have to go anywhere else.
Great service!!! Charles Ingram was a great salesman treated me very well and I got the truck I wanted within a couple of hours drove it home. Everyone was friendly and you feel welcome as soon as you walk in. Thank you Charles and Oliver for all your help youre great!!!
cool - society
Jason is one of the greatest on the sales team, Brian also assisted us. They cared about getting us into not just any car but a car we wanted which is rare because most dealers just want you in any car as long as they get a sale for the day. Thank you both. - S.C.
Very positive vibe on the lot. Salesmen Jason was very patient and cool with me despite my indecisive habits. Still got me out with a new affordable vehicle with great warranty and accident protection. Great place! Definitely would recommend!