Category: | Cell Phone Store |
Address: | 2059 Chain Bridge Rd, Vienna, VA 22182, USA |
Phone: | +1 703-714-1540 |
Site: | cellularsales.com |
Rating: | 3.7 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Linda Choe
I came into Verizon this morning to get a new phone for my mother. Karim Kerr immediately greeted us at the store with a friendly smile and he helped us pick a phone that was perfect for her! He showed me several different options for the phone and as my mother is elderly, he helped me pick a smartphone (her first one!) that had a large font, language options in our native language, and even showed us how to use the phone afterwards. If you are looking for great customer service, then look for Karim and look no more. Five plus stars!
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David Castle
I was provided incredibly friendly and helpful assistance by Aprile. She walked me through a few different plans and options, and helped me decide on the one that best fits my lifestyle. She made the process easy and enjoyable. Her knowledge and professionalism made Verizon look good. Hopefully all the staff are as good as her at representing Verizon and doing their jobs.
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Alex Brown
Very dishonest sales practices. They rush you into buying products. 2 of the staff members were rude and did not seem interested in answering questions. I bought a phone and a screen protector. Later I end up finding out that it comes with a warranty. Would have been nice to know when I bought it so I could get my product registered with gadget guard.
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Nancy Collins
I had a very great experience at your store on 123 in Vienna. Karim Kerr took care of me. He was patient with my many questions. He was very knowledgeable and helped me add a line and reduce my monthly wireless bill. Thanks Karim
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Linda Aruba
Andrew Shoop assisted me and resolved a problem. He was patient, professional, and knowledgeable. I grateful appreciate the service I received here vs the way they handled my business at 9444 Main st, Fairfax, va today.
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Michellechan Liu
The store was busy didnt have to wait long cause Erick made sure I was taking care of and he patiently answered all my questions very professionally and you could tell he knew what he was talking about.
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Kitty Hayes
Cassidy Morton Assisted me in a number of areas concerning the set up and use of my cell phone. He was professional and thorough at each step. Commendations to him and your store policies.
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Gwendolyn Flanders
Cheyanne is the best! Really smart, helpful, patient and just nice. Love Verizon too! New phones, tablet, accessories -- and the cost went down! Verizon forever!
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Alex Zakrzeski
One of the best experiences Ive ever had at a Verizon store. Everyone was knowledgeable and helpful making my time in the Verizon store a world class experience.
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Karen S
Erick was very helpful, efficient and knowledgeable. He saved me a lot of money and got all my information from my old phone transferred to my new phone. Thanks!
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will Albrittain
Karim was so nice and helpful. He made the process so easy and explained the charges in detail. We will come for help any time he is working. Thank you!
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Foster Pacine
As always the best customer service... always helping us to get the best deal. Drive 20 miles out of our way for the people in the Tysons location.
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Moses Perrone
Erick Castro was an awesome help. Service and knowledge is first rate! Went the extra mile on a complicated issue. Many thanks!
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Diane Gates
Karim Kerr was VERY helpful and efficient. Glad he was on duty when I walked into Verizon. Thanks for having him on your staff.
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Jessica B
These guys were amazing. Jim got my new phone set up and ready to go. Fantastic customer service from all of the employees.
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Natalie N
Karim K. was very helpful and friendly. He reminded me a bit of Aziz Ansari (the comedian). Come and get his assistance.
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Jennifer miller
Karin was very helpful today. He navigated us successfully through the process of upgrading our phone. Easy!
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Viviane Bencie
Greta service - Karim is attentive, polite and really knowledgeable. He made the experience painless!
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Adrienne Rinella
He was very friendly and helpful. He made the long process of getting a new phone enjoyable.
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Arne Bruflat
Great experience with Richard. Got my new S8 up and running with minimal problems. Arne.
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Tommy Liu
Never have I ever been helped the way Erick helped me the service by far was spot on
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Nari Vemuru
Erick fixed an issue that no one has been able to fix in months best service ever
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Beth Buffington
Karim has been an enormous help. Got me a new phone and back on track. He Rocks!
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Tim Mcnabb
Karim was awesome and very helpful with added a new line and transferring info
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Jai Gupta
Great service Eric helped me and he was super professional and knowledgeable
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Francisco Estévez - Molinero
It was an awesome experience, 100% would recommend him for a promotion
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Mariane Herndon
I only deal with Erick he always helps me and always takes care of me
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Ursula Costin
Kind,polite,and helpful tech. He knows how to do the job.
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Eugene Huang
Karim Kerr handles my issues aptly and professionally.
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Craig Simons
Karim was great at explaining everything for us.
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Frank Yurkewitch
Very informative Professional salesman, Richard
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Tyler Morris
Great service. Karim was helpful and quick.
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Gautam Ijoor
They dont have any technical folks here
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Alan Speir
Best experience in Verizon store ever.
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Celestine Felton
Awesome service from Cheyenne thank U!
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Cynthia Ney
Karim, Did outstanding job. 5star
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Aaron Balen
Best service ever thanks to Erick
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Israel Toviho
Great and friendly service,
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Juan Aquino
Hes the best rep ever
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Anna Murphy
Best sales rep!!!!!
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James Robinson
She is the best!!!!
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Karli Hannan
Karim is awesome!