iTouch Repair

Category:	Cell Phone Store
Address:	2956 Gallows Rd, Falls Church, VA 22042, USA
Phone:	+1 703-220-1222
Site:	mywirelessmobility.com
Rating:	4.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 15

Reviews 19

Ivan Kyagaba

DO NOT. I REPEAT DO NOT WASTE YOUR TIME OR MONEY BY GOING TO THIS FRAUDULENT EXCUSE OF A BUSINESS. If I could give them negative stars, I would. I sent my gf there who was having issues with her phone charging. It would not hold a charge and eventually died the night prior. She took the phone to this booth to try to figure out what was going on. After they had her phone for a period of time that exceeded expectation, the tech comes back and tells her the issue is with the motherboard and the screen. He then proceeded to try to scam her into buying a new phone under the guise of "ill give you a discount for a new one". When she asked for her phone back, he was hesitant claiming he had to put it back together and again insisted that she buys a new phone. After spending more than 2 hours waiting and paying a $10 diagnostic fee for lies, he finally put the phone back together and gave it back to her. We then took the phone to "Phone Doctor" at 727 Elden Street #C Herndon, Va 20170. Their service was exceptionally better and informed us the issue was the battery. They simply replaced the battery and we were on our way in 30 mins or less. I will be reporting ITouch Repair to the better business bureau and I highly discourage anyone from going there. Especially if you are a young female alone, because they will try to scam you.

Kahari McCall

Had my Samsung Galaxy Note 3 glass replaced here which had a small crack in it. I should have known when they asked me to pay first before they even started the work that it might be a sign of things to come. 2-1/2 hours later my phone looked worse than when I brought it to them; he tried to explain that it still had all the functionality which was true.. and the glass was replaced and he had a hard time because of the glue Samsung now uses..etc etc.. Underneath the glass was the problem the film underneath the glass was torn so there are spots that are brighter than other areas on the screen. It was a waste of time and money. I can not recommend if you have Galaxy Note 3.

Aleksey Grichenko

Visited them to replace broken glass on my Galaxy Note 2. Pros: they did the job, the phone is usable now. Cons: it took 3 hours instead of the promised 2, the glass is not gorilla as they told me - it catches scratches like crazy and looks very thin and flimsy compared to the original one. For the price I would expect something better than this. I dont care too much though, will just put a protective film on it. Just be aware - dont expect too much from these guys.

Dulce Delgado

I came here looking to get my iphone fixed and the service I received was great, they listened exactly to what my issue was and offered a solution within 35 min. I came back 30 min after, even though they had a long line of people waiting, my phone was fixed and for a low price! They even offered me a 90 day warranty, which most repair places do not offer! I am very satisfied with their level of customer service and truly recommend them.

RealDeal Daily DC

I love how my phone has made a transformation once again at Wireless mobility with Oscar and his amazing staff. They make sure its no trouble with getting my phone fully functional and able to make it back from the worst working phone ever. Ive been around to several different repair technicians and ive never received the friendly speedy service. If u ever have trouble with any of your devices this is definitely the place to choose

Juan Reyes

Me recomedaro sta tienda un amigo pq me dijo q l servicio era exelente y yo stoy satifecho con tdos Los trabajos q me an hecho son # 1 y ahora me toca recomendalos a mis amigos tambien buen servicio

Steve Greenbaum

My Galaxy S5 stopped charging and I took my phone to iTouch Repair in Merrifield to replace the charging port. Ishmal, the technician in Merrifield did an outstanding job replacing this part. This is a very difficult part to replace needing to disassemble many layers of cables and requires removal of the screen. The phone is working great. He did the repair while I waited and charged a fair price.

Tokasa Tuivaga

This company is so Good. First time i had my cellphone repaired in their shop . Ohh wow !!!!! Unbelievable. I thought they won`t be able to do it since they told me that its a overseas cellphone but will try their best and to my surprise when i came in this afternoon, THEY DID IT . GOOD JOB GUYS. AWESOME JOB THANKS A LOT!!

Agnese Aramina

I had broken laptop touch screen , and i got it fixed and the repair screen is such a poor quality. I was told that screen will be the same as original , but my eyes are hurting when I look at the screen now . Will be asking for my money back. Stuff was nice but the repair quality wasnt was promised. I am disappointed

Nick Hanna

Horrible experience, they said they would call me back on multiple occasions and never did, i always had to call them back then after waiting almost two months for the part, which they said they had, they ended up not having the part and i had to get a refund, this place is a waste of time

r2hafael francy

Ya he venido a esta tienda varias veces y me gusta mucho el servicio que ellos ofrecen. Los recomiendo al 100% muy profesionales.

Jose Valentin

Excelente atención los recomiendo. Tienen todo lo que uno necesita activaciones teléfonos reparación computadoras accesorios todo.

Trevon Heath

Honestly my phone looks better then ever i cracked my screen and i had found this place on craigslist and they fixed my phone instantly yayyyyyy I SAY CHOOSE WIRELESS MOBILITY THEY HELPED ME SERVERLY AND I NOW HAVE MY PHONE BACK FOR A GREAT PRICE AND THEY FIXED IT ON THE SPOT

Sayeed Ahmed

Wireless Mobilitys staff is wonderful and they were able to help me quickly and inexpensively. I highly recommend everyone who needs help with their phone bring it in! Sandra was really awesome and helped me out of a tight spot! Thanks again guys!

elfido castillo

The experience I received at this location was great. Oscar, was very experience with the services they offered. Accessories were good with prices and I would recommend anyone to get their services at this location. Good Place To Do Business!!!

Alex Velikanov

Although in a slightly weird place for a cell phone repair shop, this place has some of the best repair service I have seen in the area for the best price. The guys here were able to do me micro-soldering work in under 20 minutes for only $60.

Hazem

Hard to find location but GREAT service. Was in and our within an hour with a cracked screen. First screen they fixed my phone with was defective and promptly replaced. Side note: Helps that the woman behind the counter is cute too!

Raoul Fabo

The screen of my Galaxy Mega6.3 was broken .I wentto Wireless Mobilty in the New Hamshire Av .They were able to fix it very fax and at a very good price.Plus the guys there are friendly and professional.Good Store. Raoul .Fabo

Carolina McCabe

Excellent service!! Very inexpensive and great quality repair! Would definitely recommend!! I got my iPhone 6 LCD and glass repaired for $89 and a 90 day warranty!!! It also was extremely quick and only took 25 minutes