Category: | Computer Store |
Address: | 7716 Gunston Plaza Dr, Lorton, VA 22079, USA |
Phone: | +1 703-339-7003 |
Site: | geeksandwireless.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed |
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Kimberly Saxon
Hello, I typically dont do reviews because I think all businesses should provide good service, but when one goes over and beyond, I like to put in a good word. About two years ago I dropped my laptop and took it to one of the big chain repair places who did a diagnostics and said that I damaged my CD drive and need to replace it, but had to send it away and would take 2 weeks (and over $200 since I did not have a warrantee with them). I needed my laptop/CD player, but could not do without my laptop for 2 weeks and someone told me about Geeks and Wireless in Lorton. I took my laptop there, they said within 24-48 hour (music to my ears), it only cost me ~$45 dollars for the diagnostics (I wanted a thorough check). They said that my CD player was fine, the cable was just loose. Since then I have been taking my laptops there, even after moving to Sterling, for whatever repairs/tune-ups, maintenance needed and receive the best service each and every time. They are very knowledgeable, efficient, and honest. I recent took a laptop with a sound/mic issues and they fixed it right on the spot, when I offered to give a tip/something extra he refused it. I highly recommend Geeks and Wireless for any and all electronic repairs! And thank you, wishing you much success!!
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Brian Nguyen
Customer Computer Built Im a pretty hardcore gamer, and if you want to game on your desktop, you need some really expensive hardware. Unfortunately, I was not very knowledgeable on hardware, whether it be installing it within my own desktop or the ones on the market on their quality and prices. Fortunately, Geeks and Wireless did both for me, they took a look at my desktop, saw what needed to be upgraded to even consider gaming at a higher level, and asked for my budget that I was willing to spend, and working with that budget found me a plan that gave me a new graphics card( GTX 1080!) along with some memory and a ssd, throwing in internal cleaning, all for an affordable cost along with reasonable time of completion. Also they gave me a lot of advice on my desktop, things I should take into consideration for future purchases, which are probably going to be at Geeks and Wireless. Im very satisfied with their service. 5/5
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Lucia Warren
Amazing customer service with individuals that actually listen; at Geeks and Wireless they have the greatest sense of integrity and interest in the betterment of the customers success/well-being! The customer is their #1 priority. 2nd, they genuinely care about solving your problem at the most affordable option available. A personal example of this: They told me to "save my money" and NOT buy a new computer because the one I owned was fixable would be like "brand new ". They were absolutely right! My computer was beyond fixed. Honestly, I was ready to scrap my painfully slow computer and buy a new one from them. Now, Im now a life long customer and I couldnt be happier. Ill be back when its time to upgrade my laptop (not that I would need it because theyve done such a wonderful job fixing the computer I currently own). Thank you Geeks and Wireless! :-)
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Yvette Agyei
I love this place. The customer service was awesome way better than the so called apple geniuses. I have a macbook pro and it had some liquid damage and a keyboard that needed to be replaced. I went to apple and they were going to charge me a ridiculous amount to get it fixed.So after searching for other options I stumbled upon this place and I was so happy I did. They charged me less than half of what apple was going to charge me to fix it. Also when I went to pick it up they went through the laptop to with me to show me everything was working I really appreciated this.This place is amazing quick repairs and free estimates if you have a macbook pro that needs to be fixed dont go to apple they will charge you an arm and a leg go to geeks and wireless.
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Chi Fella
The technicians at Geeks and Wireless are Great. I had a magnitude of issues with my Dell Desktop, and my Toshiba 19" Laptop. By both computers being old and infected with who knows what, I was at wits end and seriously contemplated on replacements. I happen upon Geeks and Wireless during a visit to the local DMV office, stopped in and talked to the gentleman on duty. In a last ditch effort I returned to the store with both units. In a couple of days, they informed me of the problems and the solutions to the problems. I was amazed that my systems could be brought back to life. I am truly grateful for their honesty, attention to detail and good customer service. I highly recommend Geeks and Wireless for computer service and repair. Thanks again..
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Carmen Anderson
Im very pleased with the service I recieved from Geeks And Wireless. Apple Genius bar told me they didnt have the parts to fix my older Macbook Pro. I called Geeks and they advised me to let there tech repair the video chip on my motherboard instead of the costly route of replacing the motherboard. They also updated me from Snow leopard to OSX Yosemite. I was skeptical at first to go anywhere else besides Apple, but I was very satisfied with the professional & personal manner in which they helped me from start to finish. As a Senior it is hard to trust and find reliable friendly service technicians. I would recommend Geeks & Wireless to anyone who is looking for Geeks services! Thank you Geeks so much for making my life easier.
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Andrew Baer
Geeks & Wireless is personal and honest from their services to their pricing. Theyre the only tech shop I go to for both work and personal tech issues in the entire DC area. In fact, I work overseas and any serious tech issues I have I refuse to take to anyone else but them when Im back on leave. They take the time to walk you through the issues and the options and are honest about what is needed and more than willing to go the extra mile to deliver if you need a rapid fix without selling out on the quality. Highly recommend them for anything from tech (hardware and software) servicing for PCs and smart phones to making a purchase.
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Miss Jamali
Omg they fixed my MacBook Pro I made the mistake of letting my little brother use it and of course he dropped it. I knew that if i took it to the Apple store they would charge me a arm and a leg for something as easy as 1.2.3! So since i herd great things about this place i said why not. Im so glad i did!! not only did he order the part for me, keep me updated on when it will be in there and when i can come pick it up. He cleaned it up and now its running better then when i had it before. I love this place fingers crossed but if something ever goes wrong with anyones laptop im telling them they have to go here!!!!
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Joseph Bangura
what a great place to fix your computer, I am joseph, I recently went to geeks and wireless to repair my computer, the experience was great, the guys were so experienced and professional. I dont have to explain too much about the problem my laptop was giving me, they already know what to do to fix it. And in about a week a go I took my second laptop to them for repair. and the repair was so fast I get my laptop in less than four days, and the best part was the price . I will definitely use them again for my computer needs.please guys make sure you check this place out. awesome