Eastern Harley-Davidson

Category:	Motorcycle Dealer
Address:	1570 Old Country Rd, Riverhead, NY 11901, USA
Phone:	+1 631-727-4700
Site:	easternharley.com
Rating:	3.1
Working:	Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4AM Closed

Location

Photos 25

Reviews 10

Terrence Suede

Im not one to have unrealistic expectations unlike some of the other reviews on here, but i have to say, these guys are great. I purchased a 2016 Fat Boy Lo from Mike (the owner) back in June and the experience was nothing short of spectacular. A hassle free experience, Mike was not pushy, nor were anyone else within his staff. Because of a time frame restriction, I did not want to pick up my new bike without my permit. While it was the only Denim Black Fat Boy Lo they had, he had no problem holding the bike for me for almost a month. I work in the Automotive industry and this is otherwise unheard of. he handled the whole transaction for me, from the paperwork, to auto approval through the bank. Hell, I didnt even have to fill out a credit app. I just went to the harley website, applied online, and flagged them as the dealer. the next day i walked in, mike printed out the approval and away we went. ::WARNING:: THIS IS A TRUE MOM AND POP SHOP EXPERIENCE. Which I thought was great. I wasnt looking for some watered down, corporate, do everything to kiss the customers ass so they dont give us a bad review online experience. When I walk into a Harley Dealer, I want so smell the must of leather, feel the chill of steel. I forget the dogs name but they even have an old sleepy yellow lab fumbling around the joint. This type of atmosphere really sets a first time buyer at ease. Relaxed, comfortable, and painless. As it turns out, Mikes father sold my father his 1989 Sportster back when they had the location in Westhampton! I was shocked when my mother (my ride) walked in with me and shook hands with him and they knew each other! small world. Either way, dont listen to the rest of these yuppies on here, these are some straightforward dudes who are going to treat you like you treat them. walk in like and idiot and im sure theyll treat you like one because, well... you probably deserve it.

Clement Masse

Le 25 juin 2016 au matin la moto de mon chum a tomber en panne, on est aller chez ce concessionnaire et le garage étais plein. Comme je suis mecano le gars de service ma passer un manuel et des outils pour diagnostiquer le problème et cétais un problèmes de stator bruler. Après discussion vue que le problème était identifier et il avait les pièces en stock il a accepter d entrer la moto dans le garage et de remplacer le startor. en moin de 2heures la moto étais réparer. En plus le montant de la facture étais très raisonnable. Je recommander fortement ce concessionnaire. Nous somme des québecois qui étais de passage sur lile . bravo pour le bon service!

Jay T

Nasty & Unwelcoming! I am a Harley rider & owner & have been to many Harley Dealerships throughout NY. I have never felt so uninvited and uncomfortable interacting with a Harley representative ( I believe he was the owner) as I did walking into Eastern Harley. Rude responses to questions. The gentleman was more concerned about his bike being scuffed by anyone attempting to respectfully & carefully sit on it rather than attempting to be helpful and possibly making a sale. Too bad! Both my brother and I are in the market & had cash in hand...I would not spend a dime at this dealership. Consumer beware!!

Emil Guirgis

I bought a brand new 2016 street glide from another Harley Dealership not too close to my house. Next day I found the rear shifter missing some chrome. Didnt want to drive 2 hours to the dealership I purchased from so I called Eastern Harley located 15 miles from my house. I was told they wont do any warranty work on my bike since I did nor purchase it from them. I was told " You bought your bike from someone else, then take your problems to them". Rude obnoxious assholes. DO NOT USE THESE ASSHOLES. There are much better dealerships out there. I called corporate and filed a complaint.

Jason Mann

Not reputable! I purchased here a year ago and was clearly told by my salesman (Mike), who is the son of the owner, that my first 1000 mile service was covered on them and that they do this for all of their new riders. Of course now that Im ready to have my bike serviced they wont honor this and go on to tell me that they never have or never would even make that offer to anyone. My word is my bond but that is clearly not the mentality of the people that own and work at this dealership. If youre looking to buy a bike, get service, or buy apparel, I wouldnt recommend this Harley dealer.

Dino T

I walked into this dealership for some information and maybe a test ride (I later found out insurance doesnt let them do test rides). There was no one around, and then when I finally found someone to speak to, he sat in a chair the whole time and didnt even come out to the floor to help me. I explained to him that I was a first time buyer and I wanted some Information about the differences between two bikes and his answer was, "theyre different bikes." I would never buy a motorcycle from this place or even recommend anyone come to this store.

Thorny Thornhill

Todd in the back is awesome straight forward and no bullshit guy he will tell you how it is and what needs to be done. Mike the owners son will answer and help you make any bike your bike how you want it and the style and will bend over backwards to help you out. Now to all people saying staff is rude welcome to true blooded no games, no bullshit spitting real world people if you need to be treated like a baby and be spoon feeded happy feelings, go ride a Vespa while wearing your skinny jeans while listing to opera music.

Ryan McEvoy

Called and spoke to mike asked him if they have a harley street 750 in stock to sell that I can pick up TODAY I live an hour and a half from this harley dealer. We get there and the older man (mikes father) says we cant buy it yet bc he wants to show it to people and he doesnt want to sell the bike yet. Told him we called and asked this specifically and he said he doesnt care he want to show it to people. Worst business model I have ever heard of. He was very rude and would not recommend this harley to anyone.

terryann ellerson

Horrible !!! WE could not test drive a bike so we went to New London CT and purchased a new ultra low the same day. when I went into Riverheads store to buy road pegs the old man(owner) basically said he remembered me and asked where did we buy a bike. When I told him Famous Mikes he said dont bother to bring your bike here for service, i have time only for my customers.. I basically left my stuff on the counter and walked out. Way to lose another customer Eastern Harley..

A Private User

1st thing that I noticed when I entered the shop was the can-am spider on the show room floor..what the hek???Almost went out to check the sign to make sure I was at a harley dealer..an assault to my senses!!! Guy working behind counter was pretty silent....not welcoming. Stopped in for tshirts with their logo since we are from out of state but had no selection..nothing to pick from. I dont need to go back on my next trip to new York and wont recommend it!