Category: | Craft Store |
Address: | 8131 Brier Creek Pkwy, Raleigh, NC 27617, USA |
Phone: | +1 919-806-2736 |
Site: | locations.michaels.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Manda Kat
I stopped by this location today and the only positive thing that I CAN say, is that it was well stocked. The staff seemed to hate their lives, hate the store, hate crafts, hate people, hate basic courteous behavior, etc.... They were every single one rude, not helpful, no one even greeted me when I came in or left, no one asked if I needed help, the woman who worked there who was stocking in beads was wearing earbuds and listening to music, and could care less about anyone around her. Awful, awful store! In desperate need of better employees or training them to have basic common courtesy for their customers.
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A Private User
I agree with Marianne. The employees there are RUDE and IGNORANT! They dont know how to use the 50% coupon correctly. If you buy multiple items, the coupon will be used towards the lowest priced item. They said it would be taken off the highest item (thats a lie because it happened to me just a couple of days before where the coupon was applied to the $2 candy melts). So I just told the guy I didnt want it because he refused to ring up my 2 items separately saying that the coupon does not apply to sale items and it WASNT even on sale!! When you go there, just be rude back.
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ELIZABETH FREEMAN
This is your typical big box craft store and the selection is fine. However, after waiting in line to check out for close to 20 minutes in the middle of the day on a weekday I found it necessary to post a review. I had 3 items. There was one check out person working while numerous employees floated around the store apparently looking for something to do. I think the management of this store would benefit from being more mindful of customers busy schedules.
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Katelyn Hughes
Its a well kept location but they just dont have as big of a selection for alsmost every department. The only section that looked like you could really see everything michaels offers was the frames.
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KERRBEAR
Found everything I needed for home framing project. Employee who assisted with check-out was exceptionally friendly & cared about me saving as much money as possible on my purchase. Impressed!!
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Hannah Pertalion
Management at this store is really helpful and nice. A lot of the younger employees dont really know what theyre doing, but they try to help. This is my go to store in the area
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Josh Dorion
The staff is always very friendly. I dont know what these other people must have done to rub the staff the wrong way, but they must have done something.
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Melissa Dehnel
Love coming here! Usually has everything I need for my craft projects. I gave a 4 because sometimes its hard to find a staff member if you need help
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The Minimalist Girl
Best store for art and craft adventure. Everytime I go here I feel like a small girl entering disney world. I love all the things they have.
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buster brown
The management is rude as all I will call about the management the works see to work way to hard as the their bosses sit and do nothing.
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Alex Manley
Helpful staff that know art supplies well. Im not artsy but want to try pinstriping and they made awesome recommendations
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Jan Solar
there are times when the craft in high demand is missing on shelves. but never had issues with staff like other refer.
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Eric Saffron
Friendly accessible staff, I found what I was looking for, though I did have to look in several different sections.
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Marc Macenko
A great crafting store with many items that are hard to find somewhere else. Plus, it is nice to find new things!
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Jon Coulter
Had a great time as always & got great deals too & its not my birthday Lol !!! Shout out to all employees !!!
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Becky Holder
I was fine until this lady tried to beg me for money. They should not be in the store doing that.
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Sarah Chittenden
Passable as a local craft store. Nothing too specialty but enough selection for a quick pick up.
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rama srinivas
My favorite crafts store. Has variety of things to choose from. The wooden section is amazing
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Pamela Jackson
Rude staff when I complained to management they were rude as well. I use South point now!
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Chris Cooke
I like that its close, but their inventory is severely lacking compared to other locations.
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Esther Scott
1st time here not a lot of good choices. Southpoint is way better.
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lonette2u
Store clerk was pretty awesome. She helped me find several items.
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Philip Abbott
Poorly organized, good customer service. Refused to honor coupon.
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Marshall Massengill
Checking out always takes forever but the store isnt too bad.
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Joseph Cullen
They had all the things I needed. And some things I didnt.
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Lindsay Felker
Friendly staff, organized store, well stocked shelves.
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Alicia TigerGal
A bit messy and understaffed at the cash registers.
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Gustavo Garcia
They are always so helpful and patient. Great staff
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Brenda S
Good customer service, great prices during sales.
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Amy Greene
Good place for quick craft supplies and classes
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Steve Earp
Friendly theyre help you find what you need.
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Anne Reel
Love the fun products that spur great ideas
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Alicia Brown
Clean building and knowledable employees
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Brenda Navarro
Beautiful things for all occasions!
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Wendy Dickerson
Kind of overstocked and over priced
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Nikki Cleveland
Great selection of picture frames.
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Swami Chidbrahmananda
Huge collection of craft supplies.
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John S. Fore
Your typical Michaels craft store
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Adam Lynch
Great place if you love crafting
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Owen Smith
Very easy to find what you need.
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Shauntelle Evans
Very friendly and helpful
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Joyce Cantrell
Always lovely to be back.
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Kim Belle Isle
Limited selection of yarn
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Julius Rosales
Nice selection of yarns.
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Bob Moore
Always have New things
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Sharon Jones
Exceptional service!!
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Steven Warren
Clean, helpful staff
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Sridhar Reddy
Good collections...
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lui calibre jr
M loom p
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Ross Asbill
Ok