PetSmart

Reviews 39

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Brian Wu

Been here for pet training (4 stars), pet grooming (3.5) and overall store prices (3 stars). I guess that comes out to an average of 3.5 but I round down because I think the prices overall are fair but still on the higher end. The services are pretty good and the people are nice but if I had the choice between here and other places, such as moochis (still lower end of quality but cheaper price) or trying some other place that does higher quality with a higher price I would try some other place. Thats not to say that in terms of convenience and because were all going to be at costco anyways, petsmart isnt worth the time and money. So try it out for an "a-ok" time.

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Daniel Astorga

I REALLY LIKE THE STAFF THERE THAT WORK IN THE STORE WHEN I WENT THERE THEY WOULD ALWAYS GREETED ME AS I ENTERED THE STORE AND IF I HAD MY DOG WITH ME THEY WOULD ALSO BE NICE TO HER TOO AND ITS NICE THAT THEY ALSO OFFER THE PETS SNACKS WHAT OTHER STORES WOULD LET YOU TAKE YOUR DOG IN THE STORE THE ONLY PROBLEM WAS WHEN I TOOK MY DOG TO THE GROOMERS SHE WOULD COME OUT SHAKING AND CRYING SO I STARTED TO TAKE HER TO PINKIES GROOMING ON MEDNIK AND FLORAL DR MY DOG LOVED IT THERE AND ITS NOT AS EXPENSIVE AS PETSMART AND SHE WOULD ALWAYS COME OUT OF THERE HAPPY AND WITH A BIG SMILE AND IF YOU CANT FIND PINKIES GO ANYWHERE ELSE EVEN PETCO IN MONTEBELLO

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Crystal Martell

Dont call the store! Unless you want to be transferred 4 times and placed on hold for twenty minutes to speak with the Grooming department who are short with you and rude. Please note, I did press option 2 on the voice tree which was to be connected with the Grooming department, so maybe the phone system does not transfer to the correct extension and possibly, the employees dont know the correct extension to transfer you as well, but it was really frustrating. I only went to this grooming for one person who no longer works there, so Ill be taking my business elsewhere.

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Michelle Raith

U stocked. Went there several times a week for 2 weeks for flea meds for cat. Torn empty boxes, disorganized. Nothing worse than having to ask for help twice from 4 employees standing around talking. When I asked how often they stock, they said whenever we decide to do it. And when the girl came back to see if they had what I needed in stock, she would pull out a box scan it and then toss it back on the shelf in any random spot. Seriously, slow and irritating.

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alfred gonzalez

I usually have a good experience with the Pick Rivera PetSmart so I decided to try the Alhambra location expecting the same good service. When I arrived for my appointment I was told the groomer had called in sick and I couldnt get my dog groomed. It wouldnt if been so bad if I was told ahead of time so Id be able to reschedule somewhere else but I wasnt told till I arrived.

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Nitar L

Our trainer, Tessa, is fantastic! Even though class is over, she still remembers my pup and always comes by to say "Hi!" when were just shopping for treats. We took the puppy class, although my dog was inattentive and distracted by other dogs, she was able to pick up most of the tricks. Great class, but look for a coupon to get $10 off!

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A Private User

i bought fish here and they DIED the SAME day within 5 hours of getting them!! the worker told me the fish (gold fish) would be able to live in a fishbowl, but obviously NOT. also, both fish had a SCALE PROBLEM. There was this weird white stuff on their scales that i hadnt noticed when i bought them. =[[[[[[[[[

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Ryan Archuleta

I love this place but the stuff is pricey. They need to move into a smaller building so they can lower the prices of things. The grooming salon is awesome. Ive never had a problem getting my cats nails clipped and she responds really well to the girl that bathes her.

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Maria Jacobo

The best service ever. Found a 4 week puppy and had no idea how to take care of her. So many questions. What food to feed her? shampoo to used? Just so confused but I want to thank Maria for answering all my concerns and her recommendations. THANK You Maria

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A Private User

They dont stock a lot of the items they sell. There are a number of time when I went there and found out they were out of the items I wanted. And very often, the boxes on the shelves have been opened and the items are missing from inside, very frustrating.

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NA

Nargiss Majrooh

OMG! Fish! They have an amazing selection of fish. It is huge. Much larger than other PetSmarts! My favorite and the goldfish that have the big fat cheeks! They also have grooming services, birds and adoption. :)

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Jose Baldonado

Convenient location off Fremont. They always seem to have the dog food our dog likes on sale. Generally lots of parking available. Never really go on the weekends so it might be busier during that time.

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Julian Davila Jr.

This is where we take our dog to get groomed. I dont think we know of any other. I dont think we need to look for another. Were pretty happy with it despite the few problems weve encountered in the past.

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daisy luna

some staff are helpful and others need to practice more friendlier service. as for the store, it is clean but it has a lot of variety on food options for pets, not so much for clothes.

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eduardo sosa

When we picked up our dog from grooming appointment, she seemed unusually subdued for several hours after. This was our first and last time, we will not be bringing her back.

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Luis Pacheco

Se encuentra de todo para el cuidado de nuestras mascotas!

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Bianca Vargas

Bought a baby bearded dragon on Wednesday and it died Saturday I had been warned against buying pets from here but I didnt listen.

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Arline Vargas

PetSmart employees are so helpful theyre always ready to help me so polite I enjoy getting my pet supplies at PetSmart

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Maria Flores

I go to this store at least once a week. To buy dog food Blue Buffalo too be exact my Yorkies love it I have 6 now

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Sal Ardon

Few times Ive been in the store it seems pretty dirty and staff seems unhappy. Not a good place to visit.

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Juan Picazo

They have alot of fishes to choose from, and they have all the stuff to start a fish tank.

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Jesse Trevino

Clean place. Nice staff. Large variety of pet food choices, and accessories.

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Tom K

Everyone here is nice. Nicely organized, was in and out within 10 minutes.

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Ashley Lv

The female cashier is so nice and helpful, I like to come this location.

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Tavia Lockett

Horrible customer service racist managers the places smells horrendous

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Bryan Li

Friendly and helpful staff. Prices, unless on sale, could be better.

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Van Tran

Stepped on some uncleaned poop a few times... It was never cleaned up

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Ivan Curtis

I take my dog to get his grooming there never been disappointed.

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Benjamin Cavazos

Very courteous and knowledgeable staff. Always ready to help.

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Piano Boy

All the stuff i need for my pet is found at this store :)

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Natalie Nava

Love the trainers. Hate the grooming salon. Unfriendly.

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Michael Mauricio

Lines were crazy long and took forever to purchase items.

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Refugio Jc Refugio Jc

Perfectoo

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Danielle Nauls

great place to get items for puppy sitting

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Marta Cruz

Very helpful, love their customer service

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Colin Keenan

Its PetSmart. Nice staff, decent selection

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Pengpeng Peng

Good customer service, I love this store.

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Margy A

I finding my daughters bunny grip jejej

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Natalie Martinez-Vlasoff

A bit slow on the customer service.

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