Cellular Repair Center Inc, IPHONE & ANDROID REPAIRS

Category:	Cell Phone Store
Address:	28600 Gratiot Ave, Roseville, MI 48066, USA
Phone:	+1 586-774-2122
Site:	cellularrepaircenter.com
Rating:	4.8
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM Closed

Location

Photos 20

Reviews 13

Oxygen Genetics

So Ill start off with saying I was pleased with my first experience here, I had my Galaxy S3 repaired. No issues there. Even when we got new phones, it was still decent, we dealt with the same people every time we came in. We got 4 shatter proof screens for our S5s, they only had 3, and ordered the 4th. Took a few extra days, no big deal. A couple of months go by and I started having phone issues, when we purchased the screens the owner told us they would swap the protector to our new phones, no problem. When I got my new phone I brought it, and the old one in to change them. Only to be told they cant be switched, and I would have to buy a new one. I was rather disappointed on how I was told one thing to make a sale, and ended up switching the screen myself, with ease... So a few weeks ago another screen cracked, and we called to inquire about any sort of warranty on the screens, to be told they are a waste of money/junk, and we shouldnt buy them... Seriously? The new "staff" in there sucks, and could seriously use some Customer Service training. Had they just said no, there was no warranty, we probably would have just come and bought new ones. Since the protectors saved 2 screens, just like they were supposed to. They only want to make a buck, instead of making customer relationships.

Rob Coffey

I had damaged my iphone on the job and brought it to Rich for repair. The phone did not operate properly after the original repair but after a couple visits it was operating perfectly. Rich was awesome to work with. A short time later while I was reading on the phone the crystal/screen made a popping sound and a small crack appeared. The crack spread over the next couple days until it spread across the phone. I brought it to Rich and was told I would have to pay for the part because it was physical damage. I refused the offer. If I had damaged the phone again I would have gladly paid for repair as I had allready referred the company to friends and family but I was not going to pay for a bad part. Its unfortunate that this was not resolved.

Mark Deshong

A co-worker recommended this business to me to get my phone fixed. I took my Htc one M8 in for the charger port to be fixed. It was way cheaper than paying for the handset deductible. The man that worked there, I didnt get his name but he was very professional, the procedure took less than two hours. Im very happy with the work and now my phone charges and no loose charging port. The man that fixed my phone, he even tested the charging port in front of me, he wiggled the cord, shook the phone and verified to me that the issue was fixed. To the man that fixed my phone, THANK YOU. I would definitely recommend your business to friends and family.

Ivan U

I love this place!! I broke my Samsung s6 screen. it was completely broken. my family has been coming here for a very long time and decided to try them out. I HAVE VERIZON SERVICE AND I STILL HAVE TO MAKE PAYMENTS FOR THIS PHONE. VERIZON WANTED TO CHARGE ME ANOTHER $650. I WAS FRUSTRATED BUT NOT ANYMORE BECAUSE OF RICHMOND. HE REPLACED MY BROKEN SCREEN ON MY SAMSUNG FOR A VERY GOOD PRICE AND HE EVEN EXPLAINED THE COMPANY WARRANTY POLICY. ALSO AFTER EVERYTHING HE INSTALLED A TEMPERED GLASS WHICH I NEVER knew EXISTED. WOW I THINK EVERYONE SHOULD KNOW ABOUT THIS PLACE THEY HAVE GREAT PRICES AND GREAT SERVICE.

Savannah Olesky

After shattering my phone screen I did some googling and found this awesome place to repair my phone! The employees were awesome, even put a screen protector on my new screen for me! Price was what I expected, one of the best prices after calling around a little. Took about thirty minutes, which is what they told me from the original call. They prefer calling ahead for an appointment to make sure you dont wait to long and theyll have the right part for you, so its in your benifit. Highly recommended(:

Sheilvonda Russell

Ive taken My Kids I phones here to have both screen and digital repairs. Each time I receive excellent, fast and top notch service. I was told by apple my sons Phone could not be fixed because it was bent, but they fixed it with no issues since. My daughter iPhone was ran over mistakingly over and over in our driveway thanksgiving evening (it feel ou of her bag while going into my aunts home). It looked horrible but they fixed it with no problems. Id recommend them over and over again!

Renea Pominville

Update: After seeing this review, the owner, tracked down my dad. He apologized to my dad about how he w as treated. He had my dad bring him his phone and repaired ir for him. Both my dad and I are thankful that the owner took the time to do so! Thanks! My senior citizen dad went in for a cracked screen repair, when he went picked it up the bottons and speakers dont work. Still waiting 3 months for a call to get new parts for what they broke while replacing screen!

Dan

The guys here are awesome. Rich has help me 3-4 times, every time Ive been there and seen him hes remembered my name and even what my problem was with my phone from my last visit. The guys here are very patient and informative with their customers. The pricing on the work they do is fair and they do a good job! I would recommend anyone to come here if they need any sort of repairs.

ariana williams

This cell phone repair has so many good reviews and stars and I dont know why, this place is horrible, I paid $130 for a new screen just to be coming out of the phone in not even 2 weeks , I dont know if theyre loose screws in the phone or what but I know that I can literally lift up my screen with just my finger! I advise every one to not go here!

Markieta Moore

Love love love this shop. Rich fixed me iphone 5 today. His customer service was excellent . fixed my screen in less then an hour . wasnt a long wait at all very fast. Even put a screen protector on my new screen for a very reasonable price. I will definitely recommend them to people and will only go to them. When i have issues with my phone .

walaa hanna

This company is a life saver. I broke my note 4 screen and it was completely smashed. I brought it in pieces and they made it look brand new! I had taken it to 2 other repair shops and they both said they couldnt do it and that my phone was "beyond repair" but this store did it! Great work

Jacob Wieczkowski

I called around to a few places to get my phone fixed all of them said they would have to break my screen to repair my charging port on my s5 and this place got the job done professionally and tested the fix and had it done in about an hour great place would recommend for any fixes

Barbara T

I dropped my Samsung Galaxy 2 phone AGAIN and had to replace the glass. Brought it here for repair. Richmond did a great job and the phone is working like a charm!. Also, bought an Otterbox case for under ten bucks on Amazon, Great service, highly recommend.