Verizon Authorized Retailer, TCC
| Category: | Cell Phone Store |
| Address: | 15611 Hall Rd, Macomb, MI 48044, USA |
| Phone: | +1 586-566-8555 |
| Site: | locations.tccrocks.com |
| Rating: | 3.7 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 10AM–5PM |
Location
Photos 8
Reviews 12
CA
Carolin Stephan
From the moment I walked in, you can tell the 2 gentlemen didnt want to be bothered. Once the one decided hes "it" (it seemed like a game of not it), he asked me what I needed (not how I can be helped). I proceeded to explain my switch to Verizon issues, and he: (1) didnt even bother pulling up my account until I asked him to, (2) told me he cant look up switch tracking numbers because "we cant do that here, thats the Verizon switch website," and (3) offered absolutely no guidance or helpfulness on my issue. He was rude, appeared as lazy as can be, and all of that with no smile. If this guy plans to stay in customer service, its going to be a disaster. Stay away from this store, there are FAR better ones nearby!
TA
Tammy Palmeri
I like Verizon because I have Verizon and theyre good to their customers theyre always there for him if you have a complaint you just call the management and they take care of it
ST
Stephanie Anwia
Today i visited this store and it was one of the best and easiest experiences I had, thanks to Justin. He was very helpful and kind, also knew what he was talking about!
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Jacob Gaggo
Very helpful workers and the best service they helped me sign up from at&t to Verizon I loved this store i will come back! The worker justin is very helpful go to him!
AN
Antonio Tobia
Best Verizon Ive ever been too, Justin was very knowledgeable about everything and helped me get my new iPhone 7 plus and took good care of me!
DA
David Slubowski
The employees here were all super helpful. Also, the manager is super accommodating and trys to help you out as much as he can. Great guys.
JE
JeffM318 JeffM318
AVOID THIS STORE!! Brought my phone in that was no longer making/receiving calls. Totally rude socially inept employee.. "sorry
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Great knowledgeable staff for my IPhone 7 plus! I would recommend this store to all my friends and family.
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simon gaggo
Me and my younger brother came to this version and it was the best expierence
MI
michael yalda
They will trick you, be careful go to the coprate store.
SA
Samantha H
your open sign is left on all the time
EV
Eva Eya
Good
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