Verizon Authorized Retailer, TCC

Category:	Cell Phone Store
Address:	36700 Garfield Rd, Charter Twp of Clinton, MI 48035, USA
Phone:	+1 586-415-8960
Site:	locations.tccrocks.com
Rating:	3.3
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 10AM–5PM

Location

Photos 7

Reviews 5

Brandon Callahan

NIGHTMARE! - We were promised $650 per line when turning in our old phones and switching to Verizon from Sprint. We switched on October 25th 2016 and are still calling in every 10 days to argue and plead our case for getting our $650 gift cards. We still have yet to receive any compensation from verizon or 1 consistent monthly bill, 3 LINES IS COSTING ALMOST $300 per month! After a documented chat session promising our $1,950.00, all of our submission IDs, website tracking numbers, fed-ex tracking/shipping info we still have not received any compensation or a guarantee that we will! ALMOST 6 MONTHS LATER AND I STILL DO NOT HAVE THE $1900 I PAID SPRINT FOR OUR PHONES THAT WE MAILED INTO VERIZON AND FOR THE CONTRACT TERMINATION. TOTSLLY DISGUSTED WITH EVERY REPRESENTATIVE THAT WEVE DEALT WITH THUS FAR. THE BEST PART ABOUT THIS SCAM IS THAT WHEN YOU GO INTO A VERIZON STORE THEY ADVISE YOU THERE IS NOTHING THEY CAN DO AND THAT YOU HAVE TO CALL THEIR 800 NUMBER. WHAT A JOKE!! RUN RUN RUN RUN AWAY

Ash A

Ive been to this store twice and ive been disappointed twice. If there was an option for terrible service I would of selected that instead. They were all unprofessional and rude, did not have the information I needed, didnt seem to have any real interest in helping me solve my problems. Worst of all, they lied to me about my service contract, saying my full-coverage insurance didnt cover the damage to my phone. That same day I go to a different Verizon Store, they did cover the damage to my phone, free of charge. This isnt a complaint about Verizon as a company but rather the dismal service at this store. If someone in Verizon management reads this, please take a hard look at the employes here. They are not representing your company well.

Jennifer Van Voorhis

The gentlemen running this store are very knowledgeable and enthusiastic about their products. I went in for a cell phone upgrade and discovered by upgrading my phone and broadband that I had better cost effective options available. Through their knowledge and my decisions I left as a very happy customer. Thank you for your continued support.

Altin Malaveci

Worst place ever!!! I was there to pay the phone bill and was 7:02 pm the people there wont let me get inside and pay the bill, said it was closed!! When they still had people inside! Very poor communication...I wont ever go there again.

Gregory Schiltz

Just walked out of the store. I waited exactly 0 minutes and was incredibly well taken care of by Josh. Very friendly, helpful, and well-informed. I highly recommend this store!