Highway Ford

Reviews 7

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Christy Moore

Bought a used Ford f250 truck from hey 171. It was about $30,000 we borrowed from the bank and we traded another truck in on it. They said the truck was in great shape had been checked out by the mechanics and they found nothing wrong with it. Not even 24 hours after we got the truck it started running funny so we brought it back. Came to find out the motor was no good and they never looked at the truck before they put it on the lot. We fried at first to get our other truck back and our money but that wasnt an option. As soon as we said that they said we cant do that. They ended up fixing the truck and gave us a rental to use. At first they tried to make us pay $18,000 just to have it fixed. We had to argue with them because we had a warranty on it. We ended up paying $400 which was better than 18,000. It took them a month and a half to fix it. Not even two weeks later the transmission went out. We brought it back to them and they kept the truck for several days. They called us and said the warranty wouldnt cover it because they seen us street racing. Then he said they hooked a machine to it to be able to tell and it showed we was going 35mph and the rpm maxed out. Seriously who is going to win a race with the top speed of 35. So they never did fix it. We had to have it towed to our house then to hixson and we paid to have it fixed. Then we found out that we had to replace the front end too. All together we spent around $7000 for the transmission and front end. Then a two weeks later the brain in the truck went out and it wouldnt even crank up. When we went back to 171 to talk to them about the truck they said it was no longer there problem that it was ours to deal with when it left the lot. I do not recommend no one to use this business.

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S H

We have been bringing one of our vehicles here for over 6 years since my husband has been at Fort Polk but after yesterday I will never go back. The service department is really declining. Also I wouldnt purchase a vehicle here because while waiting yesterday I over heard 2 people who had recently purchased vehicle there complaining of major issues. Shop around there are other options even if you have to travel a bit.

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Tom Lochiatto

This Ford dealership gave me exactly what I was looking for. Thanks to Rich, Jason and Dennis for a great experience. When I go to trade in my F150, for another, Ill be coming back to this store. Thanks again guys!

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Michael Hennigan

We had a blow out on a tow behind air compressor and they let us keep it there for the night so we could get a tire form lake Charles and they let us use their Jack great people!

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Willard Dunn

Struck a good deal on a 2016, preowned Ram Bighorn 4x4. Excellent finance rate as well. Would recommend shopping with Hwy Ford in Deridder!

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Brianna Worthington

Had really good experience. Everyones very friendly and helpful

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Dannie Vincent

Great repair shop

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